At Redgate Software, whose products are used by 91 percent of companies in the Fortune 100, employees are always striving for perfection. From developers working on Redgate’s custom SQL tools, to salespeople helping major companies like Disney and Intel find solutions that work for them, each day is filled with exciting new challenges.
For Sales Manager Nick Doyle, leading a team with such lofty goals is all about setting up individuals for success. This involves keeping positive, problem-solving creatively and enjoying a few laughs from time to time.
What do you do at Redgate?
As a sales manager at Redgate, I lead a team of account executives. They’re responsible for new business acquisitions as well as managing existing accounts, because we see so many customers continue to purchase our products once we land in their environment. My job revolves around making sure everyone is set up for success, and a typical day is filled with coaching sessions and lending a hand in any way I can to get deals closed.
What is your team like?
We’re a mixed bag of personalities who come together really well. We respect that each of our processes and strengths may be a little different, and we strive to learn from each other. A good day on our floor includes laughing at ourselves, sharing what’s working with each other and doing the work required to keep our pipelines healthy and our deals moving forward.
We respect that each of our processes and strengths may be a little different, and we strive to learn from each other.”
Where do you draw inspiration from as a manager?
In my first job after college, I was fortunate to have an amazing manager. She was an excellent leader and mentor, and a lot of what I put into practice every day I owe to her. She was a believer that there were multiple good ways to solve any problem and that learning from those who solve things differently was important. I try to remember that every day.
I’m also a big believer in training and continuing education. I’ve been through a bunch of sales and leadership training in my career including Challenger, SPIN, Situational Leadership, Miller Heiman and Sandler. At Redgate, we try to set aside a few days per year for outside training and one hour a week for dedicated internal continuing education.
What is your vision for Redgate moving into the coming months and years, and how will your team get there?
We have a lot of work to do, but thankfully we have great resources above us and around us that set us up for success. We’re growing rapidly, and I expect that to continue. Our products are excellent and well-loved by our users, which makes our jobs so much easier. Our goals are aggressive but attainable, and we’ll need to continue to perform at a high level to sustain our levels of success. I have no doubt we’ll do that, because of the support we have from the entire company and the focus I know we’ll continue to put on serving our customers at the highest level.
What was the last great book you read?
I just finished a book called “A Lesson Before Dying” by Ernest J. Gaines. It’s a really powerful story about a young man convicted of a crime he didn’t commit and sentenced to death in rural Louisiana. The story begins with his conviction and focuses on the relationships he builds during his imprisonment and the growth that occurs in him because of those relationships. Be careful with this one, though — the ending is pretty emotional!