Jobs at LegalZoom
14

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
Legal
Operations
Project Mgmt
Sales
Content
Tap to close

Sales Lead

LegalZoom
Austin
1 day ago
Inside sales and outbound calling. Monitoring live and recorded calls. Dedicated time for agent development. Dedicated time for coaching agents (quality assurance, sales acumen, etc.). Developing and maintain a sales pipeline. Communicate and collaborate with cross-functional departments. Answer agent process and product questions with regularity. Plan and present monthly strategy to management. Call center competence (queue management, agent adherence, etc.). Tracking and reporting on results daily, weekly and monthly. Meet and collaborate with your peers on ways to manage the floor in a consistent and efficient manner. Maintain high level of team and employee engagement.

Process Analyst

LegalZoom
Austin
1 day ago
Let’s build something cool. We’re looking for a great Process Analyst – this role focuses on designing new business processes, changing existing business processes and building the functionality to support these changes. Our ideal candidate will have excellent attention to detail and analytical skills with 3 to 5 years of experience working with agile teams in an e-commerce environment.

Document Specialist - Trademark

LegalZoom
Austin
5 days ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

Patent Illustrator (Mechanical)

LegalZoom
Austin
5 days ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).

Trademark Document Specialist- Contract to Hire

LegalZoom
Austin
5 days ago
Every legal document tells a story, and every document we process here at LegalZoom touches a customer’s life in a very real way, whether it’s a document to help them start a business, protect an idea, or protect their family. That’s why our Document Processors are so critical. We don’t just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive. Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. 

Sr. Experience Strategist

LegalZoom
Austin
5 days ago
As a Senior Experience Strategist, you will manage and implement core LegalZoom customer experiences with key partnerships in mind. In particular, this senior experience strategist will take on a critical role in driving integrated partner experiences spanning front line agent touchpoints through product and service delivery.  

Salesforce Developer

LegalZoom
Austin
5 days ago
LegalZoom.com is seeking a Salesforce Developer to join our team. The Salesforce Developer will be part of a team responsible for building multiple enterprise custom Salesforce applications as well as maintaining the current implementation.  These applications will interface with home-grown LegalZoom applications, data services as well as third party applications.

Account Representative II

LegalZoom
Austin
5 days ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Trademark Post Filing Agent

LegalZoom
Austin
1 week ago
If you are a detail-oriented people person looking to launch a fast-paced career at the intersection of law and technology, we would love to talk to you. LegalZoom Global Services is looking for a Trademark Post-Filing Specialist to help us grow our portfolio of trademarks. The incumbent must enjoy analyzing complex legal documents, reading, writing, meeting tight deadlines, and working with attorneys in a fast-paced environment.

Quality Assurance & Compliance Specialist

LegalZoom
Austin
1 week ago
We are looking for enthusiastic, energetic self-starters to join our Quality Assurance & Compliance team! Our purpose is to cultivate exceptional customer experience through trendsetting practices. You will work behind the scenes and have face-to-face interaction with employees and managers.

Trademark- ALTM

LegalZoom
Austin
1 week ago
Description   It’s not often you find a company that allows you to feel good about the work you do. With LegalZoom, you can. LegalZoom was founded on the simple idea of helping others—by providing the tools to navigate a complex legal system and handle common legal matters.   We’re seeking bright, talented, creative people with passion to join our growing team—the kind of people who see opportunity in the face of challenge and who enjoy a fast

Sales Operations Analyst

LegalZoom
Austin
1 week ago
LegalZoom.com is seeking a Sales Operations Analyst to join our Sales and Business Development team. The position will have the responsibility of managing and reporting on a wide range of data, largely focused on Sales and Operations. We are seeking a highly-motivated professional with experience in operational metrics, modeling, and KPI analysis. This position will interact frequently with and support Sales, Sales Operations, Account Management, Marketing, and Finance, and offers great opportunity for growth and advancement.

Senior Financial Analyst

LegalZoom
Austin
1 week ago
LegalZoom.com is seeking a Senior Financial Analyst to join our Austin Finance team.  We are seeking a highly-motivated professional with experience in financial acumen such as forecasting, variance analysis, cost-benefit analysis, labor modeling, and goal setting to name a few.  This position will function as a key business partner for Account Management, Fulfillment, and Operations teams in Austin, TX.  This is a fantastic opportunity for any person who loves being a Finance SME and business partner to operational and sales teams.

Project/Program Manager (Contract)

LegalZoom
Austin
1 week ago
Create and execute Product Roadmaps, Release Plans and project work plans and revise appropriately to meet changing needs, requirements and/or capacity. Create and maintain processes and artifacts for managing intake, prioritization, planning, execution and close-out of key business initiatives. Create and maintain visual information radiators and team/program metrics that demonstrate measurable progress toward KPIs and delivery of planned work.          Assist in the development of business cases, Epics, Features, Stories or other requirement documents. Manage day-to-day operational aspects of multiple projects and scope. Effectively apply best practice methodology, inspect, adapt and enforce standards. Ensure project documents are complete, current, and stored appropriately. Understand basic revenue models, P/L, and cost-to-completion projections, and make decisions accordingly. Resolve and/or escalate issues in a timely fashion. Coach program and delivery teams in best practices of Agile delivery techniques.