Jobs at LegalZoom
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Project Manager

LegalZoom
Austin
47 minutes ago
Be a part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong leadership qualities and 5+ years of agile/project/program management experience with demonstrated history of working with e-commerce companies.

Sales Representatives - Chat

LegalZoom
Austin
1 day ago
Communicate benefits and sell LegalZoom services to clients over Live Chat feature, while making outbound calls to complete purchase as needed. Focus on both qualitative and quantitative sales. Demonstrate an ability to multi-task and self-manage. Effectively manage your time to meet or exceed efficiency and output expectations. Communicate customer trends, questions, and issues to leadership so they can be addressed. Collaborate with teammates as well as legal and marketing to add or enhance approved customer-facing language.. Consistently meet or exceed quota-based company performance metrics.

Sales Representatives - Outbound

LegalZoom
Austin
1 day ago
Our ideal Outbound Sales Specialist has a proven track record of closing deals and exceeding quotas in a high-pressure, fast-paced environment. This is a great opportunity for thosedynamic talents who love sales but also appreciate a team setting.

Sales Operations Analyst

LegalZoom
Austin
1 day ago
LegalZoom.com is seeking a Sales Operations Analyst to join our Sales and Business Development team. The position will have the responsibility of managing and reporting on a wide range of data, largely focused on Sales and Operations. We are seeking a highly-motivated professional with experience in operational metrics, modeling, and KPI analysis. This position will interact frequently with and support Sales, Sales Operations, Account Management, Marketing, and Finance, and offers great opportunity for growth and advancement.

Salesforce Developer

LegalZoom
Austin
3 days ago
LegalZoom.com is seeking a Salesforce Developer to join our team. The Salesforce Developer will be part of a team responsible for building multiple enterprise custom Salesforce applications as well as maintaining the current implementation.  These applications will interface with home-grown LegalZoom applications, data services as well as third party applications.

Workforce Operations Analyst (Call Center)

LegalZoom
Austin
4 days ago
LegalZoom.com is seeking a Workforce Operations Analyst to join our team. The Workforce Operations Analyst reports to the Manager of Workforce Management and is part of the Call Center Operations Organization. Ideal candidate will have schedule availability between the hours of 10am-9pm, M-F with some weekend and extended hours, as needed.

Training Specialist, Call Center

LegalZoom
Austin
4 days ago
Partner with Sales Enablement and contact center leadership to assess training needs of agents and leaders in the contact center. Support development of training plans and curriculum. Interact with and report to clients regarding successes and opportunities for development of Trainees and existing employees. Create and facilitate contact center role plays. Lead training classes utilizing a variety of delivery techniques appropriate for adult learners. Deliver training for all new hires and existing employees. Develop and administer knowledge assessments. Liaise with all areas of the Operations teams on current products, services and processes. Provide reporting on effectiveness and progress of the training experience, and offer recommendations for improvements.

Vice President, Sales

LegalZoom
Austin
4 days ago
At LegalZoom, we’re passionate about our customers because we know our products and services help achieve their dreams. Our Vice-President of Sales will be responsible for leading the sales strategy implementation while hitting company goals and will report directly into our Chief Customer Officer. We’re dedicated to our employees and we’re seeking an individual who brings a positive attitude, excellent soft skills and approachability.

Partner Manager (Business Development) Based in Philadelphia, Chicago, Dallas, Austin or Glendale, CA.

LegalZoom
Austin
1 week ago
Identifies opportunities to acquire new employer groups to sell the LifePlan offering by working with brokers/consultants, third party administrators, and direct sales to prospects within their assigned territory.  Deliver the financial performance (revenue growth) through sales by driving customer relationships, seeking partnerships and executing on sales strategy. Track, monitor and report sales pipeline. Responsible for working with account teams to retain clients on an ongoing basis and look for potential opportunities to add additional product lines to existing clients within his/her assigned territory.  Ensures that LifePlan is aggressively and competitively positioned through all distribution channels within their assigned area(s); assists with the development of strategies and plans to grow the business; develops selling models to optimize sales results.  Establishes and builds relationships with brokers/consultants, third party administrators, and with decision makers and influencers within organizations who will market LifePlan to the nation’s leading employers or procure the service for their companies; manages these relationships on an ongoing basis.

Sr. Salesforce Administrator

LegalZoom
Austin
2 weeks ago
This position is for a Salesforce Administrator will be senior admin on our salesforce team with proven expertise in managing a Production grade Salesforce Org, with complex implementation. This position will also be responsible for assisting with governance for our SFDC instance, handling the day to day requests for configuration changes in Salesforce (Sales/Service/Communities Cloud). The LegalZoom Salesforce instance supports over 1000 individuals – so we are looking for someone with proven administration experience in large scale organization. This is an opportunity to work on challenging and exciting projects as well as creating and enhancing our product roadmap. This position will also be responsible for managing the production engineering responsibilities including but not limited to daily and weekly ticket management and reporting.

Scrum Master

LegalZoom
Austin
2 weeks ago
Facilitate Agile ceremonies: daily scrums, story grooming, sprint planning, stakeholder demos, and retrospectives. Track and manage dependencies (internal/external). Manage release deployment activities. Identify and promote new techniques for improving Agile Software Development. Provide guidance to product owner on user story creation. Assist product manager in product backlog grooming. Monitor and track metrics in VersionOne. Facilitate release planning. Generate and submit weekly status reports. Track impediments and do whatever is necessary to remove them. Review/track daily burn down charts in VersionOne.

Email Retention Specialist

LegalZoom
Austin
3 weeks ago
Respond to customer inquiries, retention and subscriptions via email. Meet monthly email and revenue quota. Research and resolve questions. Assist the department with all customer related initiatives. Improve the quality of the customer interaction on a daily basis. Help achieve companywide objectives while ensuring complete customer satisfaction in a “one contact” environment. Manage time and company resources appropriately. Performs other duties as assigned by Supervisor.

Salesforce Engineer, Lead

LegalZoom
Austin
3 weeks ago
Salesforce Lead Engineer, is a technical lead role to work on our current salesforce platform and help define and develop solutions for our B2B team. This position should be capable of managing requirements from Sales and Service cloud perspective and building solutions and implement them with hands on approach, aligning with our Salesforce release management process. This position will also be responsible working on Salesforce projects to build custom functionalities on Salesforce Lightning platform, including – Apex, Lighting, Visualforce, JavaScript, Data Model etc. The LegalZoom Salesforce platform is highly custom and complex environment – so we are looking for someone with sufficient experience in solving business problems, solution designing and development experience to work as a part of the SF development team. This is an opportunity to work on challenging and exciting projects as well as creating and enhancing our SF platform roadmap.

Patent Illustrator (Mechanical)

LegalZoom
Austin
3 weeks ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).

Acquisition Sales Specialist

LegalZoom
Austin
3 weeks ago
Generate leads and acquire new sales. Cold calling; this is a high volume role. Increase market share through building pipeline via phone and email follow up. Research potential leads from business directories, web searches, etc. Establish/build rapport with new potential clients. Create a culture of success and ongoing business and goal achievement. Manage information and data related to customer and prospect interactions. Provide online product demonstrations to prospective clients. Able to articulate and communicate competitor differentiators to convert sales. Consistently meet or exceed quota-based performance metrics. Document, track and monitor all leads and activities in CRM. Develop and sustain knowledge of all solutions.