Jobs at LogicMonitor
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Sales Development Representative

LogicMonitor
Austin
1 day ago
+63
If you are looking to develop your technology sales career, then the Sales Development Representative (SDR) role is the perfect role for you!  LogicMonitor is seeking experienced SDRs to drive lead generation activities for a global sales team.   Responsibilities focus on seeking out and qualifying new business opportunities for the Sales Team.  The SDR will execute outbound sales development campaigns to create qualified sales leads for the Sales team.  The SDR is the "outbound spear" of the sales organization and will improve SDR productivity and create predictable SDR team results by: representing LogicMonitor well, clearly communicating with prospective clients and listening to their needs, determining when they are good candidates for sales opportunities, and pushing learning from prospect engagements back into the SDR team.  

Sales Operations Analyst

LogicMonitor
Austin
1 day ago
+63
The Sales Operations Analyst is an exciting opportunity to be responsible for driving Sales team performance. You will provide analytics support of the Sales leadership team, providing clarity of the sales pipeline, forecast (predict) and performance (track and improve).

Renewals, Team Lead

LogicMonitor
Austin
2 days ago
+63
The Renewals Contract Team Lead is responsible for a team of Renewals Specialists dedicated to the renewal of SaaS contracts covering all global customers. The Renewals Team Lead monitors, measures and forecast the progress of the team against targets and performance goals

Renewals Specialist

LogicMonitor
Austin
2 days ago
+63
The Renewals Specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer.The Renewals Specialist must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes.

Program Manager, Customer Experience

LogicMonitor
Austin
2 days ago
+63
The Customer Experience Program Manager is expected to plan, lead, and organize the execution of the Customer Success program and drive adherence across multiple organizations. This includes the development of repeatable processes and procedures for Customer Success team members to follow, as well as identifying key metrics to track and manage individual and team performance. They will be responsible for defining success metrics and holding themselves accountable to the business for delivering on (but not limited to) improved NPS response rates, scores and feedback, customer retention and renewals rates, increased customer usage and adoption, whitespace/upsell rates, response times, communication and quality of customer support.

Operations Analyst

LogicMonitor
Austin
2 days ago
+63
The Operations Analyst will work closely with the Customer Success and Services leadership team to provide on-going support and maintenance of the organization’s business systems, processes, and data. You will develop, maintain, and improve procedures, documentation, and reports that help maximize Customer Success and services resources, and improve overall business results. This role is responsible for compiling the financial forecast of the Renewals and Services organization and communicating the forecast across the organization. A successful candidate will be a highly motivated, detail, process and customer service-oriented individual focused on meeting the needs of a growing and dynamic Customer Success and Services team by driving efficiencies and improvements. This position demands a high-level understanding of process and procedures that drive a successful Customer Success and Services organization.

Enterprise Customer Success Manager

LogicMonitor
Austin
2 days ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Senior Back End Software Engineer

LogicMonitor
Austin
2 days ago
+63
The Software Engineer on LogicMonitor's Development team will have the ability to make a significant impact in the development, implementation, architecture and quality control of new and existing features within the product application and internal tools. This includes implementing new features and troubleshooting bugs in our existing backend applications, and building new software components as we continue to scale our product. This is a great opportunity to have direct influence and visible achievements in our software development!

Event Marketing Manager - North America

LogicMonitor
Austin
2 days ago
+63
The Event Marketing Manager for North America is responsible for planning and executing a variety of events ranging from corporate, customer, industry, field, community, partner, and online events to engage prospects, expand existing accounts, and establish LogicMonitor as a leader in data monitoring solutions. As an event expert, the daily responsibilities will include working closely with marketing and sales leadership to deliver on-time event logistics and identify event goals, content, and promotions. Programs may include trade shows, local field events, meet ups, lunch/drink and learns, movie nights, user conferences, online events, and more. This role will coordinate all event logistics, attend the events, and execute success on site. Additionally, this role will be critical to the marketing team and responsible for the demand generation efforts associated with each event.

Channel Sales Training & Enablement Manager

LogicMonitor
Austin
3 days ago
+63
The Sales Enablement Trainer is a highly visible function at LogicMonitor reporting directly to the VP of Sales, this key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Field teams. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity and provide continuous learning in our sales organization.

Enterprise Account Executive

LogicMonitor
Austin
5 days ago
+63
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other

Talent Acquisition Associate

LogicMonitor
Austin
1 week ago
+63
LogicMonitor's people are our most valuable resource. As a Talent Acquisition Associate you'll work closely with the Manager, Talent Acquisition and hiring managers to shape LogicMonitor's future by identifying and hiring world-class talent. The Talent Acquisition Associate will perform full lifecycle recruiting which includes: sourcing passive candidates, screening active candidates, coordinating interviews and closing the candidates

Paid Internship - UX / Visual Designer

LogicMonitor
Austin
1 week ago
+63
About Us:   LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to

Manager, Account Management

LogicMonitor
Austin
1 week ago
+63
The Manager of Account Management is responsible for managing North America's Account Management team. This management role is a hands on sales management position responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales reps on the team.

Technical Support Engineer

LogicMonitor
Austin
1 week ago
+63
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Associate Technical Support Engineer

LogicMonitor
Austin
1 week ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

Customer Success Representative

LogicMonitor
Austin
1 week ago
+63
The Customer Success Representative is responsible for developing and managing LogicMonitor's post-sales relationship with designated Primary Market Pool Accounts. The Customer Success Representative role will be highly transactional, servicing a large number of primary and starter package accounts through a variety of communication and outreach campaigns. The goal of the Customer Success Representative will be to increase overall long term value and customer satisfaction ratings for assigned accounts, while at the same time identifying accounts with potential to grow into the Major or Strategic markets. TheCustomer Success Representative will assume full account ownership of all starter package accounts, thereby allowing the Customer Success Managers to increase engagement frequency with higher-value Major and Strategic Market Accounts

Sales Training & Enablement Specialist

LogicMonitor
Austin
1 week ago
+63
The Sales Enablement Trainer is a highly visible function at LogicMonitor reporting directly to the VP of Sales, this key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Field teams. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity and provide continuous learning in our sales organization.

Strategic Account Manager

LogicMonitor
Austin
1 week ago
+63
The mission of the Account Manager at LogicMonitor is to successfully present the value of LogicMonitor to existing customers, manage the entire sales cycle, and successfully increase ARR for the Company. The Account Manager acts as the lead contact for customer growth within their territory. The Account Manager will call on Sales Engineering resources for technical expertise so that the customers fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Manager must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team.

Senior Technical Recruiter

LogicMonitor
Austin
1 week ago
+63
Corporate Recruiting Health & Strategy. Recruiting Metrics. High-Potential Entry-Level Hiring. Hiring Manager Training. Effective Sourcing Techniques & Screening Methodology. Candidate & Hiring Manager Experience Optimization. University Recruiting Programs. Social Recruiting Framework. Employment Branding. Predictability of Candidate Performance within the Hiring Process.

Talent Acquisition Specialist

LogicMonitor
Austin
2 weeks ago
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.  We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve

Product Marketing Manager, Enablement

LogicMonitor
Austin
2 weeks ago
LogicMonitor is looking for a Sales Enablement Manager who will work as part of the Product Marketing team. You will join a fun, fast-paced environment and work with cross-functional teams to ensure that monitoring solutions we bring to market are successful in a wide variety of customer engagements and deliver on the company's vision and strategy.  The Product Marketing Manager, Sales & Business Development Enablement will be a technical expert with the ability to clearly articulate the differentiators of the LogicMonitor SaaS-based infrastructure performance monitoring platform. This role will work closely with the Business Development and Sales teams to make sure they have the content to grow pipeline and close business.

Integrated Campaign Manager - North America

LogicMonitor
Austin
2 weeks ago
The Demand Generation Manager will develop a variety of integrated marketing programs to build awareness and drive lead acquisition for LogicMonitor in an effort to meet or exceed pipeline goals. Such programs will include a variety of always-on nurture campaigns, net new logo acquisition programs, and installed base expansion programs. This role will work cross-departmentally to support optimization of our marketing-sales automation instances, while also ensuring that campaign workflows support company lead flow tracking efforts. This role will deliver ongoing KPI reports tied to each marketing program and will use those reports to recommend future program investments that contribute to pipeline. The right candidate will have proven success growing pipeline across multiple audience segments and creating new revenue streams for similar software technology companies.

Customer Success Manager

LogicMonitor
Austin
2 weeks ago
The Customer Success Manager is responsible for partnering with, and ensuring the long-term success of, LogicMonitor’s clients. The Customer Success Manager is responsible for developing and managing LogicMonitor’s post-sales relationship with assigned accounts. The Customer Success Manager is the primary point of contact for LogicMonitor’s accounts and is responsible for all aspects of client account success, including training, on-boarding, implementation, retention, growth and longevity. The Customer Success Manager is the primary point of contact for escalations and is responsible for continual development and nurturing of assigned accounts, identifying and planning for account evolution within the LogicMonitor solution, and for the overall success of assigned accounts.

Manager of Sales Engineering

LogicMonitor
Austin
2 weeks ago
The Manager of Sales Engineering will provide direct leadership to our Sales Engineering team. Own all aspects of building and managing a scalable, world-class team of Sales Engineers, providing leadership and guidance in SaaS technology, sales strategy, relationship building, enterprise solution development and trial execution / conversion. The Sales Engineering team within LogicMonitor serves as a primary point of contact to drive the successful introduction, adoption and broad usage of LMs products within the customer and prospect base. Activities of the team include product demos, technical qualification, identification of customer business / data analysis use cases, trial development and delivery, definition of appropriate business and technical solutions, customer management, account development, technology evangelizing, and business consulting. Key metrics for the team currently include customer activation, adoption, usage rates and trial conversions.

Demand Generation Manager

LogicMonitor
Austin
2 weeks ago
The Demand Generation Manager will develop a variety of integrated marketing programs to build awareness and drive lead acquisition for LogicMonitor in an effort to meet or exceed pipeline goals. Such programs will include a variety of always-on nurture campaigns, net new logo acquisition programs, and installed base expansion programs. This role will work cross-departmentally to support optimization of our marketing-sales automation instances, while also ensuring that campaign workflows support company lead flow tracking efforts.

Software Sales Engineer

LogicMonitor
Austin
2 weeks ago
The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE is looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Provides the technical knowledge and superior sales skills to help define the goals around the sales engineering team.

Business Development Representative

LogicMonitor
Austin
2 weeks ago
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other

Corporate Counsel

LogicMonitor
Austin
3 weeks ago
Provide support, advice and services to Company team members on legal, commercial and strategic matters. Draft and negotiate agreements with external parties, including customers, resellers, contractors, vendors, partners, technology owners, service providers and others. Advise and assist internal clients in creating, licensing, protecting and commercializing intellectual property in alignment with the Company’s goals and strategies, to further develop and strategically manage and help protect the Company’s intellectual property to optimize its value, differentiate the Company in the industry and marketplace and to support the Company’s strategic direction and goals. Help guide the evolution and management of Company’s legal format agreements, including for example the Company’s SaaS services agreements, reseller and referral agreements, service level terms, trial and evaluation agreements, nondisclosure agreements, P.O. terms and conditions, independent contractor agreements, various employee agreements and others. Interface with outside counsel for external needs (contract negotiation assistance, employment, corporate law, patent/trademark prosecution, litigation, etc.). Assist with and coordinate the legal and regulatory aspects of strategic activity.