Jobs at MongoDB
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Technical Services Engineer

MongoDB
Austin
12 hours ago
+41
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

Technical Services Engineer, Applications & Integrations

MongoDB
Austin
5 days ago
+41
Application and Integration (A&I) Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the putting the pieces together - whether that’s starting from scratch or inserting MongoDB into existing infrastructure. And work to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for engineers who get the big picture of how “big data” and “web-scale” systems are successfully assembled and operated.

Cloud Support Team Lead, Technical Services

MongoDB
Austin
1 week ago
+41
Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team’s workflow, assisting on hands-on customer issues, and managing both internal and external escalations. Hands on management of a fast growing, distributed team, with team members across the US. This includes tasks such as hiring, training, mentoring, meetings, and performance evaluations. Contribute to internal technical projects, which can include software development, benchmarking, building documentation and training guides, and providing oversight on other engineers’ project work. Represent MongoDB and Technical Services at meetups and conferences with the community of developers and leaders. Ensure we are investing the right resources, addressing the right problems, and scaling the organization properly to fuel our hyper-growth. This means you’ll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits, and conferences, as well as focus on how we address market demand for our product and services more broadly.

Cloud Support Associate

MongoDB
Austin
1 week ago
+41
As a Cloud Support Associate, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf. You will also be an escalation point and mentor for junior team members, growing their technical and customer service skills.

Cloud Operations Engineer, Technical Services

MongoDB
Austin
1 week ago
+41
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.

Account Development Representative, LatAM (Brazil)

MongoDB
Austin
1 week ago
+41
1-2+ years of strong sales or customer service experience. Fluency in Portuguese and English. A self-starter with a track record of hitting and exceeding goals. Superior communication skills including both phone and written communication as well as active listening. Phenomenal character with an incredible drive for success, high work ethic, curious by nature and obsessed with smashing sales goals. Proven time management skills and ability to work either independently or through coaching. Desire to work in a competitive and fast-paced environment. Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.

Sales Development Team Manager

MongoDB
Austin
1 week ago
+41
At MongoDB the Sales Development organization is responsible for driving new business opportunity and expanding market share through qualified pipeline, as well as driving the business forward by developing the next generation of top closers. As the Sales Development Manager you will be responsible for delivering both revenue and talent for our business. You will focus on the Recruitment, Enablement and Execution of your team to assure the continued successful trajectory of this strategically important department.

Customer Success Manager

MongoDB
Austin
2 weeks ago
+41
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Manager, Corporate Pre-Sales Solutions Architecture

MongoDB
Austin
2 weeks ago
+41
The Pre-sales Manager owns all activities of the pre-sales process for our global Corporate team, specifically in the Mid-Market, to drive awareness and adoption of MongoDB. You are a business partner with sales leadership, managing organizational effectiveness, efficiency, and alignment of all technical resources with clear booking goals, including services. You will work with sales leadership to develop strategies to direct resources toward the largest and most profitable opportunities.  Our Pre-Sales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using MongoDB. Your team will be made up of seasoned software architects, entrepreneurs and developers who take direct responsibility for customer success, including the design of their software, deployment and operations.

Cloud Account Executive

MongoDB
Austin
2 weeks ago
+41
We're looking for talented Cloud Account Executives who will be responsible for both driving consumption across our self-serve cloud customers as well as closing new business within assigned accounts. The Cloud Account Executives will nurture and drive increased adoption and expansion within existing customers, as well as sell to new customers. The Cloud Account Executives will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB. Join a growing sales team with tremendous upside for growth. We value high aptitude and great attitude over experience, so if you feel like you are the right fit for this dynamic team, please contact us.

Corporate Account Executive

MongoDB
Austin
2 weeks ago
+41
We're looking for talented Corporate Account Executives who will be responsible for prospecting and closing new business within an assigned territory. The CAE will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. The CAE will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB.

Pre-Sales Solutions Architect

MongoDB
Austin
2 weeks ago
+41
Pre-Sales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using MongoDB. The Pre-Sales Solutions Architecture team at MongoDB is made up of seasoned software architects, entrepreneurs and developers who take direct responsibility for customer success, including the design of their software, deployment and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. Travel is required.

Account Development Representative

MongoDB
Austin
2 weeks ago
+41
Identify high-potential businesses that would be a good fit to work with MongoDB across North America and LATAM. Work with the sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call. Develop strong sales and product knowledge. Interact with IT and business decision makers via telephone and email. Update lead and prospect activity in Salesforce to ensure effective lead management. Set qualified introductory meetings for the sales team. Nurture early phase opportunities for future pipeline potential. Exceed weekly, monthly, quarterly lead development quota. Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business. Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.

Account Development Representative, LatAM (Mexico)

MongoDB
Austin
2 weeks ago
+41
Our account development team are the next wave of account executives in MongoDB. We view our account development program as the perfect way to turbocharge a long and successful career in sales. In MongoDB, our AD team work closely with our partners in both sales and marketing to create fanatical customer enthusiasm in MongoDB. AD reps are responsible for identifying and qualifying new opportunities for our sales organization. To aid in this

Software Engineer, Stitch

MongoDB
Austin
3 weeks ago
+41
Collaborate effectively with teammates and colleagues across the organization. Write high quality (e.g. clean, well-tested) code. Deliver tasks on-time, clearly communicate challenges or roadblocks. Participate actively in the code review process. Design effective solutions to challenging software engineering problems. The Senior Engineer will be successful in this role when they.

SLED Enterprise Account Executive

MongoDB
Austin
3 weeks ago
+41
We’re looking for a talented, driven individual with great energy, passion and initiative to drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. Responsibilities Aggressively prospect, identify, qualify and

Sales Development Fellow, Fall 2019

MongoDB
Austin
3 weeks ago
+41
Our sales development team is the next wave of top account executives at MongoDB. We view our sales development program as the perfect way to turbocharge a long and successful career in sales, and the Sales Development Fellowship is the very start of that journey. SDR Fellows will work closely with the broader SDR team as well as our partners in both sales and marketing to create fanatical customer enthusiasm about MongoDB, gain insight into prospective markets, and uncover new qualified sales opportunities.

Associate Sales Recruiter (Austin)

MongoDB
Austin
3 weeks ago
+41
Help to source, identify, engage, and connect with top sales talent across Austin. Build strong relationships with Hiring Managers and partner with them on everything from writing job descriptions, to setting recruiting strategies and closing candidates. Understand your business unit’s objectives and challenges and leverage that information to attract quality candidates. Work effectively with internal clients to ensure the selection process results in quality hires. Develop unique sourcing strategies, including social networking and direct sourcing, resulting in pipelines that meet aggressive hiring goals. Engage applicants from screening process through offer negotiation.