Hello, we're Shopgate
Shopgate is a leader in mobile commerce with our suite of award-winning SaaS solutions that aim to remove barriers and delight customers. Through technology and partnerships, we activate the vision of innovative retailers to drive in-store traffic, lift revenue, and create the ultimate customer experience while reducing the total cost of ownership.
Why Work with Us?
Do you want to be part of a world class team that is changing the way people shop online? We inspire online merchants to create robust, beautifully designed mobile shopping experiences. We are a collaborative team of commerce experts, working in a dynamic, fast-paced environment to take commerce, our clients and our team members to the next level.
An Insider's view of Shopgate
What's something quirky about your company?
Part of our team is based in Germany, and the cultural exchange is super fun. I’ve learned a lot of random German words by osmosis, and taught my overseas colleagues how to properly use “y’all”. Working with a team 7 hrs. ahead has its challenges but we value taking the time to make these cross-cultural connections to foster a “one-team” mentality
What does your typical day look like?
My favorite thing about my workday here is that it's never truly the same every day, because there are always new opportunities to take advantage of. We're a small but close-knit company, departments frequently collaborate with each other on projects, and you are always given opportunities to work with company leaders in both Austin and Germany.
Marketing Communications Specialist
What makes someone successful on your team?
As a Senior Customer Success Manager it is crucial to be merchant and customer focused to be successful. Not only are we providing first-class service for our merchants but we have to consider their customers and the user-experience. We are mobile experts who just happen to be fast-paced problem solvers!
Sr. Customer Success Manager
How do your team's ideas influence the company's direction?
From day one I have involved every individual on my team, from top to bottom, in conversations on what works and what doesn't work. They are encouraged and empowered to develop solutions that work for them to the benefit of the team as a whole. Eliminating top-down only decision making energizes everyone!
VP of Customer Success
How does your team reward individual success?
One of the things I love about Shopgate is the monthly rewards for different categories that align with our corporate values. Also, each team has their own way of recognizing top performers. In sales, we did a March Madness competition and the winner got a Hotel + Spa package! It definitely creates some friendly competition and makes work fun.
Enterprise Account Executive
Where we are
Our Austin office is located in the vibrant West Campus area with plenty of coffee shops, lunch spots, walkability and quick access to downtown.
Perks + Benefits
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness
Flexible Spending Account (FSA)
Health Insurance Benefits
Retirement & Stock Options
Child Care & Parental Leave
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Lunch and learns
Cross functional training encouraged
Promote from within
- Yeah it's hard work and some days are better than others but I am definitely not a cog in a machine but someone who is moving the company and industry forward.MichaelImplementation Project Manager
- The best part about working at Shopgate is that it allows me to surround myself with incredibly talented and selfless individuals. I am constantly growing professionally and personally by overcoming obstacles with this group.JustinFinancial Manager
Technology we use