Jobs at Social Solutions
18

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Dev + Engineer
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Sales Manager

Social Solutions
Austin
2 hours ago
+26
Do you enjoy the thrill of sales? Are you looking to take the next step in your career? If so keep reading!  What You'll Do Lead and inspire the Insides Sales team toward effective goal and quota attainment Maximize sales teams' effort by coaching, training, and managing each team member to their fullest potential Provide support and direction for team's sales efforts with strategizing in their region and closing deals on target Work with the

Associate Software Engineer

Social Solutions
Austin
2 days ago
+26
Contribute to a scrum teams that designs, develops, and deploys software programs for SSG Clients. Apply extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications and databases according to provided requirements. Guide other team members to build new functionality within an existing software architecture and envision future improvements to the architecture. Assist in the development of short, medium, and long term plans to achieve strategic objectives.

Administrative Assistant (Front Desk)

Social Solutions
Austin
5 days ago
+26
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable. Monitors visitor access and issues badges when required. Greets and directs visitors to the company. Takes and retrieves messages for various personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.  Receives sorts and forwards incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). Assists in the ordering, receiving, stocking and distribution of office supplies.

Director, Enterprise Sales

Social Solutions
Austin
6 days ago
+26
We're looking for a mission and results driven coach and mentor who leads with conviction and enjoys developing sales professionals into over achievers. You're polished when it comes to assisting in the sales process and driving the team towards high sales performance. This innovative leader will manage a team of 5-7 Enterprise Sales Executives who are responsible for developing and closing new business opportunities with prospects within their

Tier 1 Customer Support Specialist

Social Solutions
Austin
1 week ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Lead Data Scientist

Social Solutions
Austin
1 week ago
+26
The Data Science team proactively leads and collaborates to identify the most valuable problems to solve, constructs a Roadmap to delivery, and executes our plan. The Lead Data Scientist will build and own the Data Science Roadmap in conjunction with the Product team at Social Solutions. Outputs from the Data Science team models will feed into the Product portfolio, aiding tens of thousands of service providers in their decision-making processes. The Lead Data Scientist will be a player/coach on the team, mentoring and leading analysts while delivering these incredibly valuable outputs across our organization. This role will also have direct involvement with the leadership team at Social Solutions, providing strategic guidance as well as tactical deliverables.

Corporate Recruiter

Social Solutions
Austin
1 week ago
+26
Effectively supporting full cycle recruiting including sourcing, applicant testing, interviewing, presenting, conducting background checks, and closing qualified entry-level to executive-level candidates as assigned by the Recruiting Manager. Providing excellent applicant and internal customer management service. Developing recruiting materials and strategies that ensure a successful search. Writing and coordinating organization of web page content; creating Applicant Tracking System requisitions and job board postings, and position-specific screening questionnaires. Assisting company wide recruiting projects and serve as back-up staff/leadership as needed. Keeping the hiring manager up-to-date throughout the process and overtime building a credible and collaborative relationships.

Inside Sales Representative

Social Solutions
Austin
1 week ago
+26
Are you an energized and enthusiastic "hunter" who is thriving to expand their sales career to the next level at an industry-leading organization? Are you a savvy inside sales representative who is a natural closer? Do you like money? If so, keep reading! What You'll Do Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects for nonprofit agencies within your territory Maintain a healthy pipeline

Project Manager

Social Solutions
Austin
1 week ago
+26
Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Develop and maintain positive relationships with customers, colleagues and sub-contractors. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors.

Account Manager

Social Solutions
Austin
2 weeks ago
+26
Establish and Maintain Relationships with Key Accounts. Develop & Execute Continuous, Client-Based Communications Strategy. Consult and Advise Software Users for maximum utilization. Manage Critical Needs Analysis, Value Proposition Design and Solution Formulation. Develop Strategic Account Plans for Existing Customers to Project 3-5 year growth terms.

Engineering Manager

Social Solutions
Austin
2 weeks ago
+26
Own, oversee, and execute the development, testing, deployment, and delivery of large-scale software applications. Mentor and coach a team of software engineers. Recruit, retain and develop exceptional engineering talent. Deliver robust and scalable solutions, incorporating in new technologies as appropriate. Use Agile project management methodologies to provide technical leadership and project management for all aspects of the software development lifecycle (SDLC). Ensure successful and timely completion of projects. Cultivate a positive company culture that values cross team collaboration and trust.

Sales Representative

Social Solutions
Austin
2 weeks ago
+26
What You’ll Do Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects for nonprofit agencies within your territory Maintain a healthy pipeline through follow-up calls, emails and social media Present and demonstrate product via GoToMeeting Manage a business plan for a designated geographical region by keeping prospect records current and active in Salesforce Meet monthly, quarterly and annual revenue goals

Software Engineer

Social Solutions
Austin
2 weeks ago
+26
What You'll Do Write, test, and maintain awesome code. Delight our clients by creating awesome cloud software. Collaborate with your peers in Product Development. Innovate! Find new and exciting ways to use emerging cloud technologies to improve our web based products. Teach! Coach your more inexperienced peers on all aspects of being a world-class software developer. Maintain up-to-date knowledge of new technologies and their applicability to Company products.

Training Associate

Social Solutions
Austin
2 weeks ago
+26
Develop and update written training materials Create, edit, and produce training videos and MicroLearnings. Manage a busy schedule of virtual trainings. Travel onsite for customer trainings, as needed. Achieve proficiency with ETO and Apricot software functionality.

Solutions Specialist

Social Solutions
Austin
2 weeks ago
+26
A Solutions Specialist is an integral part of the Sales and Account Management teams and is responsible for the technical and functional knowledge of all Social Solutions' software products. The Solutions Specialists serve as a liaison between the Sales/Account Management teams and the hosting operations/network, development, and product teams. The Solutions Specialists will provide prospects and current clients with demonstrations of our Apricot and ETO software product offerings and provide all necessary technical and functional responses to prospect inquiries. This position accommodates remote employees and occasional travel is required.

Lead Generation Specialist

Social Solutions
Austin
2 weeks ago
+26
Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers). Assist in optimizing our marketing automation and lead nurturing processes through email, content, and social channels. Optimize the lead-to-customer conversion rate and increase funnel efficiencies. Manage and build various email lists and campaigns, including the design templates, calls-to-action, and content used in your email sends. Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.). Work to minimize list decay and unsubscribes while increasing productivity of our email sends. A/B test and continually measure the performance of these conversion assets. Analyze and interpret what behaviors and patterns make customers successful and more likely to be retained by the company.

Business Development Representative

Social Solutions
Austin
3 weeks ago
+26
Conduct prospecting and qualification efforts for leads generated through a variety of marketing programs and have a short conversation with the prospect to establish their need and set an appointment for them to speak with the appropriate sales rep. Identify and develop new opportunities for the sales force. Quickly respond to inbound inquiries from prospects to provide the Sales Team with new leads and increase their sales pipeline. Contact a high-volume of prospects every day via phone and email. Identify and recognize client business problems and educate potential clients on how Social Solutions' software and services can improve their day-to-day business problems and needs.

Marketing Content Senior Specialist

Social Solutions
Austin
3 weeks ago
+26
Lead, define and execute Social Solutions' content strategy across the entire customer funnel, increasing engagement and driving awareness of our solutions for nonprofit and government organizations. Manage the editorial calendar and create original content including blog posts, case studies, customer stories, social posts, whitepapers, infographics, etc. Curate content by partnering with other contributors across the organization to produce thought leadership content and compelling insights. Provide feedback to other contributors, and edit other writers' content. Optimize content for search engines and lead generation. Use data including engagement metrics to improve content strategies/tactics. Grow blog subscribers and expand overall blog reach. Promote content and blog through a variety of social media channels. Build content partnerships to increase reach through unpaid channels.