Account Architect

| Austin
What we do:
TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, Google, Delta, SXSW and hundreds more turn PR coverage into real business impact.
Our Culture:
The TrendKite team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits. 

What you'll do at TrendKite:

  • Work directly with customer success managers to work on special client projects
  • Provide world-class support to our existing customers by building customized platform products to meet specific customer needs
  • Utilize boolean search technology to target relevant news coverage for our clients (don’t worry- we’ll teach you this!)
  • Troubleshoot client product concerns

What you MUST bring to the table:

  • 4 year Bachelor's degree
  • US Citizen or Permanent Resident (We will not sponsor at this time)
  • Enjoy solving logic puzzles
  • Are very tenacious
  • Notice the little things
  • Are a great listener and not afraid to ask questions
  • Organized and able to prioritize what matters most in a fun but high pressure environment
  • Are both a self-starter and team player
  • You're a wordsmith with strong written and verbal communication skills
  • Excited by coming up with solutions that make a client's day 
  • Passion comes naturally- you come in with the "fire" lit 

Bonus if you have:

  • A background or degree in Marketing/PR
  • Research or analytics experience
  • You are familiar with boolean and have worked with it before

How we'll value you as a team member:

  • Competitive pay- work hard and we'll take care of you
  • Company paid life insurance - just in case
  • Stock Options- we're all owners in the company
  • Enjoy our vacation policy – there is no policy, balance matters
  • Bites and Bytes Fridays - enjoy catered lunch while learning about our company and our industry 
  • Stay fueled up with snacks, gourmet coffee, fancy beer (two on tap along with cold brew coffee and kombucha) and a stocked fridge and pantry for a quality meal
  • Free Parking- worth its weight in gold in downtown Austin
  • Celebrate wins with us- we've rented out a theatre for Star Wars, a party boat on Lake Austin, a custom-cocktail bar over the holidays and plenty more
  • Results-oriented culture in a casual work environment
  • Employee referral program- work alongside people you know are great 

TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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800 Brazos Street Suite 340 , Austin, TX 78701
800 Brazos Street Suite 340 , Austin, TX 78701

Perks of working here

Commuter Benefits
Health Benefits
Stocked Kitchen
Unlimited PTO
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