Content Specialist, Events and Promotions

| Austin

Position Summary:

As a Content Specialist on the Content team, you serve as a voice for our local business customers located throughout the country -- crafting original, on-brand, engaging content and posting it across social media and related customer channels. While other teams within Content work with a specific set of customers, you will work across a set of on-demand queues that supplement our core content tasks As a company, our mission is to help local businesses and their customers discover one another.

Job Responsibilities:

  • Use independent judgment combined with the identify of the customer to turn content requests into engaging posts that will help attract new customers and keep current customers coming back.
  • Write, design, and strategically optimize email campaigns for customers.
  • Process time-sensitive tasks on behalf of customers that require direct access to platforms (posting, editing, deleting).
  • Support customers by processing requests for events, boosts, and related exposure activities.
  • Use discretion to act on customer’s feedback and online marketing trends to increase customer’s exposure. Make appropriate decisions on optimal platforms and timing of an area of focus, event, or special that the customer wants to promote.
  • Utilize a critical eye for your own work to ensure clean, high-quality work.
  • Contribute to the voice of our small business customers, from restaurants and salons, to auto repair shops and boutiques.
  • Implement feedback from customers and teammates quickly and effectively to ensure customer satisfaction.
  • Spot customer trends and identify areas for product and content strategy improvement.
  • Any other responsibilities as may arise in the context of a fast-moving company.


Qualifications:

  • Strong graphic design instincts. Working knowledge of Adobe Creative Cloud a plus.
  • A fit with our Values.
  • Deadline-driven, detail-oriented, and conscientious.
  • Outstanding communication skills and writing ability.
  • A high degree of creativity.
  • A love of local businesses.
  • A familiarity with and interest in online communication channels like social media, email marketing, and others.
  • Passion for working in a fast-paced startup environment.
  • A "get it done" attitude and a work ethic to match.
  • Unwavering integrity and strong character.
  • Bachelor's degree in communication, business or related.

Benefits:

  • Mission-driven, values-based culture.
  • 25 days paid time off, plus company holidays.
  • 100% paid medical, dental, and vision option.
  • Commuter benefits for qualifying public transit.
  • Employee Stock Purchase Program.
  • 401(k) match.


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Location

600 Congress Ave. Suite 1200, Austin, TX 78701

What are Main Street Hub Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

All team members get three weeks paid time off, plus holidays, 100% paid medical, dental, and vision insurance for employees, and 50% of premiums paid for dependents, and a 401(k) plan. We also have an excellent gym membership plan.

We're in the heart of the city near tons of local businesses, and our offices are designed with our customers and our culture in mind. There are large open workspaces and no private offices making it easy for collaboration and transparency to thrive. And every day we are fueled by the full-service Houndstooth Coffee espresso bar.

We also offer endless snacks, fridges that are always stocked, and of course, we know our team loves the opportunity to have local beer on tap. All of these perks and benefits help us attract and retain outstanding colleagues, who will in turn do great work for our local business customers -- which is, after all, why we’re all here.

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