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Global Partner Success Strategy Analyst

| Austin

About Us

HomeAway, a world leader in the vacation rental industry, is the place to book beach houses, cabins, and condos with more than two million places to stay in 190 countries. The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations. HomeAway is part of the Expedia Group family of brands.

The Opportunity

HomeAway is looking for a Global Partner Success Strategy Analyst to help the company drive a step change improvement in partner (homeowner and property manager) performance on its family of sites. The Global Partner Success Strategy Analyst will report directly to a Partner Success Strategy Manager and up through the VP of Global Sales Strategy and Operations.

What You Will Be Responsible For:

  • Working with the Partner Success leadership team, you will make recommendations that enhance the performance of our sales team from one that is historically focused on selling advertisements to one focused on improved partner performance.
  • You will conduct data-driven analyses to derive clear, actionable insights to enable leadership to set strategies and make well-informed business and investment decisions.
  • You will collaborate effectively across all business and support functions at HomeAway (i.e., Executive management, Partner Success, Customer Service, Marketing & Analytics, Product & Design, Information Technology, Finance & Accounting, etc.) to implement new processes and programs and ensure timely delivery of high-impact work.

You Will Help Drive and Scale Partner Success Strategy Through:

  • Developing world-class models aimed at prioritizing Partner Success activity
  • Providing input into the information, tools and technology that will optimize the efforts of our Partner Success front-line teams
  • Managing programs, projects and initiatives as needs of the organization evolve and ensure they result in successful outcomes

Are You Up To The Challenge?


  • Framing complex business problems and understanding the “big picture" quickly
  • Identifying key issues, prioritizing analyses and developing well-structured recommendations/strategies
  • Communicating complex problems, analyses, insights and recommendations concisely to a wide audience


  • A strong record of professional performance
  • Critical thinker with passion and tenacity for problem solving
  • Applied curiosity with a high tolerance for ambiguity and ability to act despite incomplete information
  • Strong modeling and big data skills required (Excel, SQL, Qubole, R programming, etc.)
  • Successful leadership of highly complex, cross-functional projects
  • Extraordinary project management ability, organization skills and attention to detail
  • Solid interpersonal, communication and presentation skills
  • 3-6 years of relevant work experience is recommended
  • A strong record of academic excellence
  • College/University degree from a premier program combining business, computer science, and/or IT a plus
  • Experience at a top tier consulting, private equity or banking firm a plus
  • Interest and experience in technology, e-commerce and/or consumer products
  • A real passion for the travel and vacation rental industries

Benefits & Perks:

  • Competitive health and insurance benefits.
  • Competitive salary.
  • Annual target bonus or commission.
  • Paid vacation and sick time.
  • Vacation rental on a yearly basis (taxable benefit).
  • Employee Stock Purchase Program.
  • Free snacks and beverages.
  • Frequent company update talks with our leadership team.
  • Free listing on HomeAway.com.
  • Electronic, adjustable stand-up desk.
  • Discounted Metro & Rail pass.
  • Casual dress.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM


HomeAway has six offices in the Austin area with a 16-story global headquarters under construction at the Domain set to open in 2019.

An Insider's view of HomeAway

What’s the vibe like in the office?

Some of us have been working together for 5+ years and have been there for each other during engagements, births, divorces…you name it. They have truly been my second family and my coworkers are the best part of coming to the office every day.


Director, B&B Sales and Supply

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.


Advertising Account Executive

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.


Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.


Director, Global Talent Acquisition

What projects are you most excited about?

I'm on a team that's investigating the integration of react-native into our existing mobile app and my focus is primarily on bridging our existing native analytics packages into the react-native side of things. This allows us to adapt and improve based on what customers do while using our product,


Software UI Engineer

What are HomeAway Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
HomeAway offers up to 20 weeks of paid parental leave (yes, dads, too!) for eligible new parents with at least 1 year of service.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
9 paid holidays + 2 floating holidays you can take any time during the year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We were recognized by the Austin American-Statesman for having the most generous parental leave in Austin!