Ping Identity
Austin, TX

Instructional Designer

| Austin

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

The Instructional Designer is responsible for creating content and managing production of eLearning, instructor-led, and blended training content from start to finish. Our team is on the front lines for several high-profile initiatives to enable our partners, educate customers, and train an industry about Ping Identity's solutions for identity and access management. We're looking for someone who has a passion for creating innovative technical training and is looking for an opportunity to join a team working to take technical training to the next level.

This role is a full-time, permanent position based out of the Denver or Austin office. This will not be a remote position. 

Specific duties include:

  • Define relevant learning and certification objectives based on learner job task needs
  • Identify course content scope based on learning and certification objectives
  • Design online labs by identifying required features, writing scenarios and feedback, and creating lab configurations
  • Assist with the design of technical certification programs
  • Perform and review audio and video editing work
  • Create and edit course content for both instructor-led training and eLearning content
  • Write practice test questions based on the content scope and matching the style and difficulty of certification exams
  • Review and edit the work of writers and SMEs
  • Assemble all components into the finished product, ensuring the final product meets all objectives
  • Occasional travel for course delivery or observation may be required


  • Minimum 3 years' experience in computer-based instructional design
  • Masters in Instructional Design, or a bachelor's degree and 2 years' experience in building technical courses
  • Experience creating training content for SaaS products
  • Experience working with creating curriculum for teaching software/software applications
  • Strong writing skills
  • Proven ability to apply instructional design techniques
  • Experience designing self-study content with Adobe Captivate
  • Experience designing simulations and hands-on labs
  • The ability to learn and master new technologies in order to develop training content
  • The ability to set and meet deadlines
  • The ability to work independently and direct the work of others, prioritizing work activities and ensuring quality and standards are met

Desired Qualifications or Experience:

  • Identity and Access Management, database, networking, or programming background highly desired
  • Experience in creating IT certifications and exam creation
  • Project management experience
  • Classroom teaching experience
  • Experience working with Docebo LMS
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Where we are

13809 Research Boulevard, Austin, TX 78750

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • SalesforceCRM
    • MarketoLead Gen

What are Ping Identity Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Jobs at Ping Identity

All Jobs
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Data + Analytics
Dev + Engineer
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Manager of Product Security

Ping Identity
1 week ago
As a Manager of Product Security working in Ping's Denver or Austin offices you will lead the Identity as a Service (IDaaS) application security practice at Ping and serve as the primary point of contact for our IDaaS engineering team. You will manage a team of product security engineers who are embedded into the IDaaS development teams throughout Ping. You will work with the Product Security Manager to apply our secure SDLC strategy. The position requires a passion for implementing change, leading people, application security, securing SaaS application across multiple cloud environments and geographies, the ability to work in a fast moving, distributed and CI/CD environment, excellent communication skills, and attention to the latest security best practices.

Software Engineer in Test

Ping Identity
1 week ago
Work on our Java based test harnesses and frameworks by fixing bugs and implementing new features. Create automated tests for our products using the very same test harnesses and frameworks. Work with Jenkins to ensure that our automated tests are running smoothly. Analyze existing automated tests and their results and determine if there is a product bug or test bug.

Sr. Competitive Intelligence Analyst

Ping Identity
2 weeks ago
The Sr. Competitive Intelligence Analyst is a technologist responsible for competitive analysis of Ping competitors in the Identity and Access Management market. In this role, you'll be responsible for technical competitive analysis from market research to detailed product feature comparisons. You'll document and present your findings to audiences spanning executive teams to support strategic planning, to field sales for competitive positioning. This role requires technical/software knowledge to obtain a deep understanding of our products, combined with the skills to effectively differentiate product capabilities and benefits across a range of use cases and customer segments. This candidate will work within the Product Marketing team and provides a fantastic opportunity to hone competitive intelligence skills in a fast growing, security software company.