Web Quality Assurance Associate

| Austin

Web Quality Assurance Associate – HOME OFFICE – AUSTIN, TEXAS
About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.
Position Overview:
Kendra Scott is looking to hire a Quality Assurance Associate to help test our new eCommerce ecosystem to support the fast-growing business. Our ideal candidate must be highly organized, an amazing communicator, and great at working with cross-functional teams on multiple projects.
• Develop manual and automated test cases to increase regression coverage as well as new functionality testing
• Execute manual and automated test cases including ad-hoc and exploratory testing as needed
• Document and/or review testing results working closely with Engineers and Business Analysts to resolve reported issues
• Develop and create testing data needed to execute manual and automated test cases
• Perform software configurations and deployments to manage your testing system for successful testing results
• Manage testing to project timelines
• Participate in the Agile project flow providing feedback in all areas, paying close attention to high risk areas and communicating testing concerns
• Work with internal team and vendors on troubleshooting production issues.
• Work with Third Party Providers to implement and run additional functionality for the site.
• Write standard operating procedures and participate in audit activities.
• Manual and Automated test case execution
• Authoring test case and test case suites
• Atlassian Jira, Confluence
• Automated Testing scripting
• Ability to read and understand JSON & XML
• Ability to read and understand Javascript, HTML, CSS
• Knowledge of REST & SOAP web services
• Previous experience with Google Analytics preferred
• Automated load testing experience preferred
• GIT revision control experience preferred
• SQL knowledge preferred
• Experience with Accessibility/WCAG 2.0 AA a plus
Our Ideal Candidate will have:
• BS in Information Systems or equivalent with a minimum of 2+ years of experience as a Quality Assurance Tester.
• Highly self-motivated and directed, pro-actively reporting on status and tasks. Ability to effectively prioritize and execute tasks while under pressure.
• Adaptable. The role requires a willingness to take on tasks outside of a narrowly defined role, and ideally a desire to be multi-skilled.
• Experience with fast moving and growing organizations, and/or that you have experience working in retail organizations understanding the priorities and nature of the services provided.
• Experience with eCommerce operations, Demandware preferred.
• Understanding of other eCommerce platform areas like payment, gift card, product data, order management, web analytics, content management, promotions, search etc.
• Experienced in an agile scrum project.
• Excellent analytical, mathematical, and creative problem-solving skills.
• ASTQB Certified Tester Foundation

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • SCSSLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Salesforce Commerce CloudFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • TableuAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ListrakEmail


Our Home Office is located in the heart of Austin, with easy access to MoPac, downtown and North Austin neighborhoods.
3800 North Lamar Blvd, Austin, TX 78756

Insider's spotlight

What’s the vibe like in the office?

Our Home Office vibe is exactly how it sounds- it feels like home. It's exciting because you never know what daily surprises are in store-Kendra could be walking around in a unicorn costume giving everyone hugs or our Fun Committee may be hosting a happy hour in the cafe to relieve the stress of a busy week. This place is truly one of a kind!


Desktop Support Specialist

What projects are you most excited about?

Our goal at Kendra Scott is to keep the shopping experience personal. I am most excited about how we are working to achieve that goal digitally. From personalized content on our website to targeted email campaigns, our focus for 2018 is on making every customer’s experience with Kendra Scott relevant and personal.


Site Merchandising Lead

How has your career grown since starting at the company?

In 2.5 years, I’ve been fortunate to experience our brand in 3 different cities. After 2 years in Memphis & Nashville as a Community Relations & Events Manager, I moved to Austin to take on a new role of Talent Acquisition Specialist. I’m thankful for a company that is committed to internal growth and sees development potential in every employee.


Talent Acquisition Specialist

With a business that’s growing as rapidly as ours, technology is so important in bringing an amazing Kendra Scott experience to our customers. Our IT team acts as a direct pipeline that connects them to our brand. I constantly challenge my team to continue to innovate the way we bring Family, Fashion, and Philanthropy to our customers.


Founder and CEO

All of them! I just finished a new warehouse management system implementation and we have a roadmap full of system investments slated for 2018, all of which are critical to fuel our continued success! I love that I get exposure to ALL systems at Kendra Scott, including ERP, POS, WMS, & E-comm- experience I'd be hard pressed to gain anywhere else!


IT Project Manager

Perks of working here

401(K) Matching
Dental Benefits
Flex Work Hours
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Some Meals Provided
Stocked Kitchen
Vision Benefits
Volunteering Opportunities
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