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Manager - Invoicing Operations

| Austin
RigUp is hiring a full time Payment Operations Manager to join our Finance and Operations team in Austin, Texas. RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.
The successful candidate will play a key role in managing a team performing critical payment and invoicing functions. This individual must have experience leading a payments or invoicing team, specifically within the oil and gas industry. RigUp is looking for somebody who is laser focussed driving efficiencies, experienced in managing people and capable of improving processes in a fast paced, high transaction volume environment.

What You’ll be working on:

  • Oversee payment and invoicing functions to ensure execution of all daily tasks.
  • Managing a growing team with a focus on operational excellence.
  • Support the day to day activities of the team and provide tactical support as needed.
  • Audit existing processes and implement improvements.
  • Work with product managers to provide feedback and makes changes to the RigUp platform as it relates to payment and invoicing operations.
  • Help improve RigUp’s working capital cycle by addressing any issues across the payment and invoicing lifecycle, including data integrity, process improvement and dispute resolution.
  • Establish metrics to define the team’s success and set goals to drive results that improve efficiency.

What we’re looking for:

  • Somebody with a strategic mentality that can understand the breadth of a problem and know how to grow and scale processes.
  • Must be capable of prioritizing workloads and projects, knowing which issue to tackle next.
  • Cross functional relationship builder, able to work and communicate effectively with colleagues across the business, including product managers, sales, customer operations and success.
  • Track record of solving problems, both on the fly as well as implementing long term solutions.
  • Team leader who can motivate a team and help them achieve results.
  • Customer centric mindset, always putting the customer before anything else.

Must haves:

  • 4 year college degree
  • Fundamental accounting knowledge
  • At least 5 years of experience in a relatable role
  • Experience working in oil and gas invoicing and payments with knowledge of industry protocols and best practices
  • Experience submitting invoices into a third party system (Open Invoice, Cortex, ARIBA, Pro-Unlimited/Wand, etc.)
  • Track record of resolving invoice disputes in a timely and respectful manner.
  • Experience using NetSuite accounting software or similar ERP.

Perks

  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid health insurance
  • Daily catered meals
  • Competitive commuter benefits
  • Work from home flexibility
  • Open office space in the heart of downtown Austin
  • Career development opportunities + partial reimbursement for ongoing education
  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks

Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.

Quan

Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.

Zayne

Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.

Leyna

Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates values in the world and ensures RigUp is an environment where our employees feel empowered to make decision

Xuan

CEO

What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!

Brittany

Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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