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Senior Revenue Operations Specialist

| Austin

Description

 

Why YOU want this position

Drillinginfo delivers business-critical insights to the global energy industry through a state-of-the-art SaaS platform built on industry-leading data and energy analytics. Our solutions deliver value across the entire energy value chain, empowering customers to be more agile, efficient and competitive. The range of energy industry participants we serve includes exploration and production (E&P) companies and related businesses such as oilfield services, midstream, capital markets, power generators and utilities, energy traders, and downstream commercial & industrial energy consumers.

We are currently seeking a highly driven Senior Revenue Operations Specialist to join our Finance team in Austin. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest growing sector. Drillinginfo is the right company at the right time.

Performance Objectives

  • Core team member tasked with processing closed sales using Salesforce, billing of accounts receivable using Intacct, and contributing to an enhanced revenue cycle culture to drive best-in-class results for our product lines
  • Research and respond to inquiries and requests from Sales, Sales Operations, Customer Support, Legal, and Customer Access by effectively using Salesforce and accounting systems
  • Collaborate with finance and sales professionals to maintain accounts receivable, ensuring customers are billed correctly for services rendered
  • Generate invoices and distribute to customers through various channels (mail, e-mail, upload portal), manage account statements and balances to resolve outstanding debts or other inconsistencies in support of the collections process
  • Act as a point of contact for the Company’s Revenue Team in collaborative efforts with other Company functions on company-wide projects and initiatives that include the revenue cycle
  • Support the internal and external audit processes
  • Participate in process improvement initiatives, along with the maintenance of policies and procedures
  • Accurately and timely close the month for sales booked and invoiced

Competitive Candidate Profile

  • Minimum 7 years’ experience in billing procedures and revenue month-end close responsibilities in a large private, publicly traded, or pre-IPO organization
  • SAAS company experience preferred.
  • Minimum of 3 years supervisory experience
  • History of being a high performer or A-player in past revenue team positions
  • Bachelor’s Degree in Accounting or related discipline
  • Proficient Excel skills required, must be able to efficiently use formatting, formulas, pivot tables, and v-lookups
  • Knowledge of Intacct, Netsuite, Salesforce, or other CRM is preferred
  • Meticulous attention to detail while also able to see the big picture
  • Inquisitive and curious personality
  • Desire to stay and grow at an organization for several years to come
  • Able to work under pressure and tight deadlines
  • Confident communication and interpersonal skills, positive and professional demeanor
  • Keen business judgment, focused, ability to prioritize, organized, project-oriented
  • Desire to learn and adapt in an ever-changing growth company
  • Self-starter; able to work with little supervision and ask for guidance as needed
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Location

2901 Via Fortuna, Austin, TX 78746

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