Global Partner Success Intern

| Austin

Are you someone that loves working with data, building and maintaining models, reports and solving challenges? Are you passionate about data-driven decisions based on substantial analysis? HomeAway is looking for a dynamic intern for the Global Partner Success Operations (GPSO) team, to dive in and provide expertise in tools and technology, attainment, commissions calculations & quota setting modeling. This intern will work closely with all GPSO team members and the Senior Manager, Global Partner Success Operations. We expect to find a dynamic individual that is eager to learn new ways but also to chip in to the process. It is fair to say that the stakes and deliverables are high.

Work Environment

The GPSO team is self-sufficient, has high energy, and utilizes an agile methodology approach to business challenges. Since the responsibility is immense, the organization implements regular peer reviews and partnerships with other business units to deliver excellent and accurate work. Feedback and retrospectives are a crucial input to our process to improve and continuously refine our work product. We strive towards mastery as we use the scientific mindset to make decisions and define the path to move forward towards constant improvement.

The culture we champion is based on collaboration, cross-functionality, and openness. We strive to deliver excellent work while maintaining a fun work environment. We strive towards a deep understanding of the subject matter in hand. Finally, we are a team that makes the impossible possible.

What you’ll do:

  • You will be responsible for acquiring business knowledge at a fast pace to be able to connect the dots across projects and organizations. You will serve as a liaison and problem solver.
  • We expect you to take ownership of your work and the tasks that are assigned to you. We expect engagement, participation, and passion for the job in front of you.
  • You will lay out current process maps and document.
  • You will analyze these processes and deliver opportunities for improvements.
  • You will need to get familiar with Agile and Jira to succeed at your internship.
  • You will need to write complete user stories for technology enhancements and be able to communicate the desired output. Verbal and written communication skills are required to succeed in this role.
  • You will experience what work is on a tier one technology company in a growing industry segment.
  • You will learn what agility is about in the technology world and about CRM, ERP, databases, and visualization tools.

Who you are:

  • You are currently pursuing a Bachelor’s or Master’s in Industrial Engineering, Organizational Management or a related field.
  • You have proven experience and strength with Excel, SQL, PowerPoint through school and internship projects.
  • You have proven experience with Jira or a similar ticketing system through previous project work or can learn the system quickly.
  • You want to experience a fast paced sales environment with complex data and methods.
  • You are outgoing and love to work on very reciprocal teams.
  • You have shown high attention to detail.
  • You are very self-motivated and excited about working in a sales environment.
  • You have strong organizational skills, time management, and the ability to multi-task.

Benefits & Perks

  • Competitive compensation
  • Frequent company update talks with our leadership team
  • Discounted rail and bus passes
  • Free drinks and snacks
  • Electronic, adjustable stand up desk
  • Casual dress code

This role is part of HomeAway University which starts June 3, 2019 and lasts for 11 weeks. Learn more about our HomeAway University training program here: https://www.homeaway.com/careers/university

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so. 

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

About HomeAway:

HomeAway, a world leader in the vacation rental industry, is the place to book beach houses, cabins, and condos with more than two million places to stay in 190 countries. The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations. HomeAway is part of the Expedia Group family of brands. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

HomeAway has six offices in the Austin area with a 16-story global headquarters under construction at the Domain set to open in 2019.

An Insider's view of HomeAway

What’s the vibe like in the office?

Some of us have been working together for 5+ years and have been there for each other during engagements, births, divorces…you name it. They have truly been my second family and my coworkers are the best part of coming to the office every day.

Amanda

Director, B&B Sales and Supply

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Advertising Account Executive

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.

Sharon

Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.

Marisela

Director, Global Talent Acquisition

What projects are you most excited about?

I'm on a team that's investigating the integration of react-native into our existing mobile app and my focus is primarily on bridging our existing native analytics packages into the react-native side of things. This allows us to adapt and improve based on what customers do while using our product,

Andrew

Software UI Engineer

What are HomeAway Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
HomeAway offers up to 20 weeks of paid parental leave (yes, dads, too!) for eligible new parents with at least 1 year of service.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
9 paid holidays + 2 floating holidays you can take any time during the year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We were recognized by the Austin American-Statesman for having the most generous parental leave in Austin!

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