Our mission is to revolutionize commerce, bringing online selling and features once reserved for multi-billion-dollar companies to the masses. To make that a reality, we need exceptional people to build, support and grow our platform. If that’s you, come join a fast-growing company with a great culture, outstanding benefits, and funding from visionary investors like Steve Case's Revolution Partners, Softbank, Amex and Telstra.

We have two awesome offices in Austin! We're hiring in our corporate headquarters at Four Points and in our new Downtown product and engineering office, too!

Marketing Program Manager, Events at BigCommerce

BigCommerce, named "Best Place to Work" in Austin in 2017 is looking for a Marketing Program Manager, Events to plan and execute events and trade shows in order to generate qualified marketing leads for the business. In this role, you will be responsible for all things relating to logistics and coordination. You'll assist in the creation of integrated marketing campaigns and success analysis for each event in order to drive continuous process improvement.

The ideal candidate will be detail oriented, highly organized and comfortable working on time-sensitive projects. A creative mindset and the ability to think outside the box is a must!

What you'll do

  • Research and recommend relevant events and shows in the market to Marketing and Sales leadership
  • Own pre-event activities for a set of events including venue selection and booth logistics (i.e. furniture, electrical, & internet orders, as well as booth set-up/tear-down efforts)
  • Coordinate appropriate staff, including registration and travel accommodations
  • Work with internal stakeholders to procure branded materials for events, including brochure collateral and giveaways
  • Work with partners and team members to define, plan and create content and implement special projects such as campaign or partner marketing activities
  • Partner with stakeholders such as Product Marketing and Sales Enablement to develop content to promote events through social media and email campaigns
  • Brainstorm creative ways to drive booth traffic
  • Travel to and support on-site execution of key events
  • Partner with Sales Operations team to ensure accurate processing of show leads and distribution to sales
  • Track expenses to manage overall budget
  • Maintain detailed events calendar and distribute to key stakeholders
  • Analyze event success using metrics such as lead generation, budget management, and Sales & Marketing stakeholder feedback
  • Proactively provide feedback to cross-functional stakeholders to improve future events.
  • Other duties as assigned.

Who you are

  • Professional
    • 3-5 years related experience (i.e. marketing, events, logistics, etc.), ideally including 1-3 years experience planning trade shows and business marketing events
    • Undergraduate Degree required, preferably in marketing or communications
  • Action Oriented - Self-starter with a ‘get it done’ attitude and excitement to learn new skills. You enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
  • Collaborative - You have a true team mentality (your work requires collaboration with partners across Sales, Business Development, Marketing, and much more) and demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners.
  • Customer Focused - You want to deliver the best experience possible for future and current customers, as helping our customers’ businesses grow is the #1 goal at BigCommerce.
  • Project Manager - You have out-of-this-world project management skills with the ability to multi-task and complete projects flawlessly under tight project deadlines without much supervision. Furthermore, you excel at prioritization and know what to measure and how to measure it.
  • Communicator - Excellent written/verbal communication and relationship skills are critical both working with people internally and externally.
  • Composed - You know how to execute consistently in a fast-paced, high pressure, dynamic environment and carry out self-directed responsibilities.
  • Personable - You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
  • Agile - You enjoy working in a fast-paced environment, are comfortable with change, and have a willingness to roll up your sleeves and get the job done, whatever it takes
  • Tech Savvy - You are more than comfortable working in Google suite (Gmail, Docs, Sheets, etc.) as well as Microsoft Outlook, Excel, PowerPoint, and Word. Experience with Marketo and/or Salesforce.com is a plus.
  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it.
  • Willing and Able to Travel - Travel up to 30% of the time to organize events is required, may include travel on some evenings and weekends.
Inside BigCommerce

BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store.BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.

We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!

Perks & Benefits
  • An amazing company culture that doesn’t just talk values, but lives them
  • Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
  • Competitive compensation packages and meaningful stock grants for every employee
  • Comprehensive health insurance coverage that starts on day one
  • Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
  • Three especially cool offices in Austin, San Francisco and Sydney
  • A free online store to help you live out your entrepreneurial dreams
  • Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
  • Time off for volunteering and employee-driven charity events

Company Reviews

"As a partner marketer, I work alongside some of largest brands out there to enable our merchants to truly grow. I am constantly affirmed that the work I do directly impacts the business - and that feels good. I've never been shy about acting boldly and I'm thankful BigCommerce encourages me to do just that."
Kasey Durbin
Sr. Partner Marketing Manager
at BigCommerce
"There's a strong emphasis here on breeding a culture of excellence. It's awesome to work in client success where we have a world-class approach to thinking about the customer first. We hire top talent so you're working in an environment that is not just fun but challenges you to be the best version of yourself. I've made lifelong friends and have been humbled by all BigCommerce has to offer."
David Enriquez
Enterprise Onboarding Consultant
at BigCommerce
"We are building innovative solutions using leading edge tech to enable our merchants to grow their businesses. Come join our ever-growing team and help us push the limits of e-commerce."
Jason Schmitt
Senior Engineering Manager
at BigCommerce
"I couldn't believe my eyes when I first walked into BigCommerce and saw all of these positive, energetic people who love what they do. From a sales career standpoint, I'm so grateful for the amazing opportunities that have been available to me. I love the challenges and energy on our sales floor, as well as the winning culture we've created. Working for BigCommerce truly means being a #teamonamission."
Lauryn Spence
Channel Account Manager
at BigCommerce
"If you are passionate about technology and want to work with motivated, smart people, you will love working at BigCommerce. I am growing as an engineer and making a difference with our merchants everyday."
Nina Blanson
Senior Software Engineer
at BigCommerce
"Everyone at Bigcommerce is singularly focused on providing the best experience to our clients and their shoppers. That is an incredibly unique and powerful environment to be part of. As a designer, it makes me feel supported and encouraged every day to deliver the best possible product."
Andrea Wagner
Head of Design
at BigCommerce
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Perks & Benefits
A free online store to help you live out your entrepreneurial dreams
Competitive compensation packages
Pet Insurance
Comprehensive health insurance coverage that starts on day one
Choice of garage parking or light rail pass for those in our downtown Austin office and free garage parking at our Four Points office.
Open vacation policy for salaried team members and generous accrued time off policy for hourly team members
Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc.
Time off for volunteering and employee-driven charity events
Peer to peer rewards and recognition program
Fully stocked kitchens and craft beers (plus subsidized gym memberships to help work it all off)
Paid parental leave and adoption assistance for new parents
Employer-paid life insurance and disability coverage
Student Loan Genius benefit
Educational assistance for qualified pre- and post-grad courses

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