IT Operations

| Austin

If you love the fast-paced and high energy of the Austin start-up scene and you are looking for a role that allows your work to have a direct impact on a company’s success, come talk to us. We are looking for an awesome team member to add to our expanding engineering team!

ABOUT US:

ScaleFactor is working to pioneer big changes in our industry, and we need people that enjoy venturing into uncharted territory and blazing a trail with innovative solutions. We are a high-growth organization that combines trusted experts with intuitive software to solve businesses’ accounting and finance needs. Our trusted experts review businesses’ monthly financial statements to ensure accounts are accurate and healthy so owners and operators can focus on running their businesses. Our in-house team draws on their vast experience to provide skilled solutions to help business owners conquer their most complex financial needs.

ABOUT YOU:

You possess the entrepreneurial drive & spirit to thrive in a fast-paced, evolving environment. You have the passion and skills to create high-quality products. You are goal oriented, self-motivated, tech-savvy and possess a can-do attitude and approach in a team oriented setting. Your adaptability, resourcefulness and versatility drive results that have a direct impact in all areas of ScaleFactor, now and in the future. 

Responsibilities:

Responsibilities will vary significantly month over month, some of which will include the following day-to-day activities:

  • You will maintain the availability of our cloud infrastructure, ensuring respect of our SLAs with our customers, by being responsible for our production systems
  • Help implement and maintain IT technologies that improve the security, scalability and reliability of our corporate infrastructure
  • Propose and lead implementation of optimization and best practices for daily operations of application infrastructure (operations, monitoring, alerting)
  • Perform on-site and cloud infrastructure service implementations, performance analysis, optimization, logging/monitoring, and problem resolution working closely with Engineering
  • Create an IT operational roadmap of planned system upgrades/updates and other Maintenance Windows (MW) and work with support team for scheduled MW’s / outages
  • Run regular checks on network and data security
  • Coordinate, test and help improve our disaster recovery procedures
  • Provide investigation, root cause analysis, and problem resolution timely and accurately

Qualifications:

  • Bachelor’s ​degree ​in Computer Science or any related field
  • Minimum of 5 years experience as an IT Systems Administrator or DevOps role
  • Experience managing AWS infrastructure and networks
  • Knowledge of maintaining and deploying web application infrastructure

Bonus points:

  • ​Experience managing GCP infrastructure resources
  • Kubernetes or other container orchestration frameworks
  • Monitoring and log aggregation via DataDog

PERKS:

  • Come work at one of Austin’s Best Places to Work in 2017, 2018 and 2019 - Amazing culture, dynamic office, and work alongside the best and brightest in the industry
  • Competitive salary based on experience
  • Health, dental, and vision benefits package
  • Unlimited vacation, flexible hours & optional work offsite days
  • Stock options
  • Unlimited cold brews, beverages, snacks, and if we do not have a snack that you want - we will go and get it!
  • Dog and cat friendly offices located in hip East Austin

JOIN US!

If this role describes you, we look forward to receiving your complete application online!

  • Your resume highlighting skills and credentials required for this position
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • DriftCRM
    • HubSpotEmail
    • Google SuiteEmail
    • Outreach.ioEmail
    • SalesforceEmail

Location

ScaleFactor is located in the up and coming East Austin neighborhood, filled with new & classic restaurants, trendy bars, & friendly neighbors.

An Insider's view of ScaleFactor

What’s the vibe like in the office?

We have a vibe unlike any office or business I have worked at. Our office is less about a location (although, we have a great space) and more about combining the variations in background and taste that everyone brings to the table. It’s so fun to watch us all grow and mesh together to create the “ScaleFactor vibe” knowing we all have a part in it.

Morgan

EA to the CEO

How do you collaborate with other teams in the company?

ScaleFactor is fast paced with lots of moving parts, so collaboration with other teams is key to keeping everyone on the same page. From understanding feature priorities from sales, working with marketing on product launches, to training and support for other internal teams, every team works together to keep us headed in the right direction.

Peter

Lead Sr Software Developer

How has your career grown since starting at the company?

Being one of the first employees, I can honestly say I’ve had a fun and unique experience. Since joining ScaleFactor, my career has skyrocketed! From working one on one with entrepreneurs to world class venture capitalists, I've developed an extensive catalog of experiences to draw from that have helped to prepare me for my career moving forward.

Zach

Controller

What are ScaleFactor Perks + Benefits

ScaleFactor Benefits Overview

Technology is nothing without the people behind it. It takes a team to build something great. Together, we work hard, learn from one another and celebrate our wins. We offer competitive salary based on experience. Health, dental, and vision benefits package. Unlimited vacation, flexible hours and optional work offsite days. We offer stock options for all our full time employees. Unlimited cold brew coffee, snacks, catered Friday lunch, and meals on work late days. We also welcome dogs and cats in our pet friendly offices located in hip East Austin!

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
ScaleFactor provides unlimited snacks, coffee, cold brews and drinks.
Some Meals Provided
ScaleFactor provides weekly catered meals on Fridays.
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
More Jobs at ScaleFactor15 open jobs
All Jobs
Finance
Dev + Engineer
Internships
Marketing
Operations
Product
Sales
Finance
new
Austin
Finance
new
Austin
Developer
new
Austin
Internships
new
Austin
Developer
new
Austin
Internships
new
Austin
Developer
new
Austin
Sales
new
Austin
Finance
new
Austin
Finance
new
Austin
Operations
new
Austin
Finance
new
Austin
Product
new
Austin
Developer
new
Austin