Oh Snap!
This job is no longer active - but you can still view the details below.

What you’ll be called: Member Services Coordinator

Where you’ll work: KWRI Headquarters—Austin, TX

Named a Happiest Company to Work for in 2019; one of the Best Places to Work in Austin, TX; and featured on the Training Magazine Training 125 list seven times, Keller Williams Realty International (KWRI) thrives within a creative and collaborative culture where transforming the real estate industry through technology is our primary goal.

What you’ll do:

Through ongoing communication and support, serve as a point of contact and trusted partner for our Keller Williams Membership Divisions including KW Young Professionals, KW Luxury, KW Commercial and KW Land, to recruit and retain members by capitalizing on Keller Williams systems, models and tools.

Essential Duties and Responsibilities:

  • Own the day-to-day client service operations for membership divisions, including processing payments, resending receipts, hosting webinars, tracking and emailing sales leads, creating reports, managing training calendars and sending onboarding information.
  • Provide customer service to requests received via all mediums (email phone, social media and chat).
  • Track and record all activity in CRM and internal tools. Maintain member databases.
  • Conduct regular feedback meetings with members to solicit feedback and provide solutions to add more value to the members.
  • Generate reports displaying accurate data and numbers to guide membership strategy.
  • Partner with the membership divisions to stay educated on membership values in order to provide highest level of service to clients.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Proficient in Microsoft Office, Excel and Outlook.
  • Ability to maintain a high degree of confidentiality.

Preferred Qualifications:

  • 2 or more years of professional experience.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail, including proofreading and editing.
  • Polished and professional demeanor.

Who are we?

Keller Williams Realty Inc. is the largest real estate company by agent count across the globe and is number one in units and volume in the United States. Founded in 1983, we pride ourselves on an agent-centric, technology-driven and education-based culture that rewards agents as stakeholders. Keller Williams Realty International (KWRI), is the company’s corporate headquarters located in Austin, TX. Here, through a focus on cutting edge technology, education, and products and services, we support our agents and associates to create careers worth having, businesses worth owning, lives worth living, experiences worth giving and legacies worth leaving.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

We're driving growth and innovation at the global headquarters
of the world's largest real estate franchise company!

When you join KWRI, you join a diverse team of passionate professionals who are redefining the global real estate industry. We support and innovate on behalf of over 170,000 Keller Williams real estate professionals worldwide.

We are writers, coaches, developers, designers, accountants, filmmakers, planners, lawyers and philanthropists. Each of us are trailblazers with the incredible opportunity to make a meaningful difference in the direction of this fast-growing company.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • Adobe CampaignLead Gen

Location

1221 S. Mopac Expressway, Austin, TX 78746

What are Keller Williams Realty International Perks + Benefits

Keller Williams Realty International Benefits Overview

Our goal is to support our teams—both their professional productivity and their personal wellness. Just a few of our favorite benefits include a profit sharing program; 3 weeks of PTO; robust medical, 401K (including up to 6% company match), parental leave and disability benefits; an onsite gym with full-time wellness coach, onsite massage therapist and chiropractor; flexible work schedules; casual dress code; extensive training opportunities; numerous onsite family events and more!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
More Jobs at Keller Williams Realty International25 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Operations
Product
Project Mgmt
Sales
Developer
new
Austin
Operations
new
Austin
Design + UX
new
Austin
Project Mgmt
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Data + Analytics
new
Austin
Operations
new
Austin
Design + UX
new
Austin
Operations
new
Austin
Data + Analytics
new
Austin
Developer
new
Austin
Product
new
Austin
Finance
new
Austin
Data + Analytics
new
Austin
Design + UX
new
Austin
Operations
new
Austin
Operations
new
Austin