Part-time Client Relations Specialist

| Austin
Are you a people person? Do you love sports and music? Do you want to work for a fast growing ecommerce company where you can learn a lot and thrive?
TicketCity offers a friendly environment with a strong, supportive team atmosphere. We have been named one of the Top Workplaces by the Austin American Statesman, been a finalist in Austin's Best Workplaces competition and also been selected as one of Austin Business Journal's Fastest Growing companies. We are looking for fun, talented and motivated people to join our team!
Our Client Relations Specialists help our clients make memories by going above and beyond their expectations while working closely with our in-house sales team and outside vendors.

This part-time position located in Austin, Texas, requires the ability to work Sunday 8am-6pm, along with some daytime and evening shifts during the week.

Who you are:

  • A great person who genuinely enjoys helping people
  • A true fan of live events who can channel that excitement to shape our client experience
  • A talented multi-tasker who thrives in a changing, fast-growth environment
  • An exceptional communicator who understands how to identify the true needs of a client
  • An energetic person with a growth mindset who approaches new challenges as opportunities
  • A confident and smart decision-maker who can creatively resolve problems

How you'll make a difference:

  • Be one of the face of TicketCity to our customers and sellers
  • Provide exceptional service to our clients, in-house team and outside vendors
  • Oversee all orders placed through the TicketCity website and troubleshoot any issues
  • Engage our clients via inbound phone calls, email, live chat, and social media channels
  • Support inbound sales calls and the sales staff to ensure our clients go to their favorite events
  • Provide insight that develops projects related to our website, marketing efforts, and client retention initiatives

What we offer:

  • Quarterly ticket credit to use to attend live events
  • Free snacks and endless Starbucks coffee in office
  • Fun, casual office environment
  • Office bowling, video game and pop-a-shot tournaments
  • Many fun office perks like catered lunches or happy hours
  • Opportunity to learn a ton and grow your knowledge of business
  • Work with a team of nice, fun, supportive co-workers

Austin, TX area candidates only. Must be eligible to work in the US. No agencies please. **You must have the ability to work Sunday 8am-6pm, along with some daytime and evening shifts during the week.**

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Location

5912 Balcones Drive, Austin, TX 78731
5912 Balcones Drive, Austin, TX 78731
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