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Associate Product Manager

| Austin

About the Company

Brightpearl exists to automate retail. We help omnichannel businesses selling finished goods, trading $2.5m-$50m a year. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $2b of business a year. Brightpearl is a cloud platform, built on AWS with 99.9% uptime, and is deployed twice as fast as the competition. Brightpearl is headquartered in both Bristol in the UK and Austin, Texas in the US. We are looking for an experienced Ecommerce Business Analyst to join our US Product and Engineering team.

About the Role

As Associate Product Manager you will work on projects that range anywhere from designing new features for our SaaS platform, such as integrations with priority partner software like BigCommerce, improvements to our core platform enhancing the experience of thousands of merchants, or highly technical projects invisible to the customer that drastically improve our scalability and security. The Associate Product Manager reports directly to the US Director of Product Management.

Initially, you will be assigned as product owner of our omnichannel feature set, which covers our Ecommerce sales channel integrations (e.g. Shopify, Magento, BigCommerce, Amazon, etc) and in-store POS. Brightpearl is the backbone of our customer’s retail operations, sharing inventory and order information in real-time. Our integrations with leading sales channels are a key differentiator for us in the market, making this a crucial and highly visible role within the organization.

Requirements

Responsibilities

  • Discover, understand, and define stakeholder needs through interviews and meetings, to define a roadmap for integrations
  • Triage and balance incoming bugs and feature requests with long term strategic development projects.
  • Provide a primary point of contact for development teams throughout project delivery, answering ad-hoc questions, attending stand-ups and project meetings, defining testable requirements for the developers
  • Develop user stories and wireframes for upcoming projects. Lead validation sessions with customers and internal stakeholders
  • Hands on; not afraid of the autonomy of the role, eager to jump in at the deep end and juggle multiple projects simultaneously
  • Coordinate with Product Marketing to define go to market strategy for upcoming releases
  • Get involved in larger sales opportunities to understand requirements and do some soft “seling” of Brightpearl
  • Become an evangelist for Brightpearl via webinars, conferences and blog contributions

Desirable

  • Experience with ERP software, ideally as a provider but also as an end-user
  • Experience with Ecommerce business operations and platforms such as Bigcommerce, Shopify, Magento, Amazon and eBay
  • Experience with in-store POS technologies and workflows
  • Experience with retail and wholesale business models and applications
  • Experience with Jira
  • Knowledge of API and integration architecture

About You

  • 1-3+ years experience working in a product organization
  • Positivity, confidence and drive is a must.
  • Self-directed, professional, team player.
  • You know how to work in startup mode. You’re able to remain adaptable, flexible, and work cross-functionally and be comfortable with ambiguity
  • Excellent interpersonal skills and the ability to build relationships with a wide variety of people, including remote teams.
  • Ability to manage multiple projects in a fast-moving and dynamic environment.
  • A team player - able to input into a multifunctional team; not afraid to question and offer alternatives.

Our Values & Culture

  • Brightpearl is a team of people who are crazy motivated by growth.
  • It’s what we help our customers do; grow their businesses by making it possible and easy for them to be better retailers.
  • It’s how we behave as individuals; we’re all deeply passionate about learning
  • You’ll do the best work of your career with people who are just as motivated and talented as you are.
  • You thrive in a fast-paced team environment and want to learn a tremendous amount, and you enjoy making a meaningful impact.
  • Your curiosity has led you this far, so if this sounds like your ideal place to work, apply now!

Benefits

Benefits

We offer a competitive salary, plus a superior benefits package including 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision. We’re an energetic, driven organization who believe in promoting a healthy work-life balance, and our office in Downtown Austin is an open, vibrant workspace. Check us out on Built In Austin to get more of an insight on what it’s like to work with us!

Read Full Job Description

Location

Located on 7th and Brazos, there's a great selection of lunch spots and coffee shops. We're also a short walk to the train stop!

An Insider's view of Brightpearl

What are some social events your company does?

The Company is transparent with employees offering weekly stand up meetings, monthly all-hands meetings & Friday happy hour in the office. In addition, we have monthly lunch-and-learns, volunteer opportunities & friendly departmental competitions. Holiday parties & group team building activities are an optional way to get to know your colleagues!

Sarah

Head of HR US

How do you collaborate with other teams in the company?

Brightpearl has given me an amazing opportunity to see creative collaboration, support, and teamwork across departments where even the execs aren't afraid to dive in to assist and support our customers. I am so proud of my company for getting on the Built in Austin's Best Places to Work list, it was well deserved.

AJ

Professional Services Project Manager

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.

Nikki

Office & Operations Manager

What’s the vibe like in the office?

It's great to be a part of a company where your contributions are recognized and encouraged. From day one, I've felt support from the team and have consistently been provided insight on Brightpearl's trajectory. I'm incredibly excited for both the future of my career here, and the future of Brightpearl.

EJ

Account Manager

What are Brightpearl Perks + Benefits

Culture
Volunteer in local community
The Company offers paid volunteer opportunities annually for employees to work together on a community project.
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Brightpearl offers the opportunity for employees to save money on a pre-tax basis for things that they are already paying for on medical, dependent care and commuter expenses.
Disability Insurance
Brightpearl pays 100% of the cost for Short-term and Long-term disability benefits.
Dental Benefits
Brightpearl's dental plan pays 100% of the cost for preventive care 2x in a 12 month period. The employee premium is covered at 100% by the Company.
Vision Benefits
Our vision plan is through one of the largest network of providers. Brightpearl pays 100% of the employee premium for this benefit.
Health Insurance Benefits
We have two Medical plans. A High Deductible Plan with a HSA option which the Company contributes to every pay period. Also a traditional PPO plan. Both employee premiums paid 100% by the Company.
Life Insurance
Brightpearl pays for 1x base annual salary for every employee.
Onsite Gym
Our Austin office has access to an onsite fitness facility for all employees.
Retirement & Stock Options Benefits
401(K)
Our 401K plan is currently through Vanguard and offers a wide selection of funds to choose from to round out your saving options. We also offer a ROTH choice as well.
Company Equity
Vacation & Time Off Benefits
Generous PTO
Our PTO plan gives employees 120 hours of time to use for vacation or personal reasons.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Brightpearl offers 12 holiday days including the employee's birthday!
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Brightpearl focuses and the work that the employees contributes and supports each employee to come to work in a casual office dress.
Commuter Benefits
Company Outings
Brightpearl has team-building events, Company-wide holiday parties, a BBQ family-friendly event and many opportunities for happy hour as well.
Stocked Kitchen
Brightpearl has a stocked kitchen with coffee, tea and snacks.
Some Meals Provided
The Company will host frequent lunch and learn opportunities for the employees.
Parking
Parking is reimbursed up to $150 per month for parking in Austin.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available

Additional Perks + Benefits

The Company also pays for a College Assistance Program which offers free access to professionals to help you with college planning and debt related to education. Also, Brightpearl has an Employee Assistance Program which provides free and confidential counseling and financial advice.

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