Director, Product - eCommerce

| Austin

About Us:

HomeAway, based in Austin, Texas, is the world leader in vacation rentals with more than 2 million unique places to stay in 190 countries, and is a part of the Expedia, Inc. family of brands.

HomeAway offers an extensive selection of vacation rental homes that provide travelers with memorable experiences and benefits, especially more room to relax, for less than the cost of traditional hotel accommodations. The company also makes it easy for vacation rental owners and property managers to advertise their properties and manage bookings online.

Director, Product - eCommerce

HomeAway is building a commercial eCommerce platform for the largest vacation rental marketplace in the world. Our platform processes millions of dollars in transactions every single day. We are seeking a leader for our eCommerce product portfolio that has the passion, skills, and experience to drive our eCommerce strategy and grow our bottom line.

The Opportunity:

As Director, Product - eCommerce, you will oversee a team of product managers that are responsible for the following initiatives:

  • Continuously improve our global eCommerce platform and capabilities
  • Increase the choice, reliability and safety of our eCommerce solutions
  • Provide owners with payment options and reporting tools that help them run their business more efficiently and effectively
  • Optimize conversion by enabling cost-effective consumer payment methods, with a focus in emerging economies
  • Use proven risk management technologies to prevent fraud and build trust in the marketplace
  • Implement systems to ensure tax compliance in thousands of jurisdictions
  • Publish real-time events to enable a better a customer experience, traffic acquisition, revenue management, financial reporting and compliance

Functions:

  • Partner with the general manager of HomeAway's payments business in identifying commercial opportunities
  • Collaborate with teams from HomeAway and Expedia to develop, communicate and execute the eCommerce vision, strategy and roadmap
  • Manage and develop a growing team of high-performing product managers
  • Lead product / policy decisions and issue resolutions that a) require cross-team participation, b) are raised by product teams, and / or c) impact strategic direction and may require executive support or participation
  • Direct tactical planning and drive the agenda that coordinates a group of stakeholders and eCommerce product team leaders during Weekly Operations readouts, Monthly Product Reviews and 120-day Product Planning events
  • Serve as the high-visibility interface for the eCommerce product teams at key customer events
  • Conduct competitive analysis and industry research to identify gaps and opportunities which inform the product roadmap
  • Continuously explore and capitalize on eCommerce opportunities across the Expedia ecosystem
  • Evangelize and practice the test and learn methodology to quickly and efficiently evaluate opportunities to drive business value
  • Foster relationships with key vendors that are critical to our success
  • Ensure projects are clearly defined and phased to optimize delivery of business value
  • Define, track and report on metrics to measure effectiveness and drive improvements

Profile:

  • Required: 3+ years experience as a product leader in a two-sided eCommerce marketplace, managing financial technology products such as global payments, risk management, order management, taxes, etc.
  • 8+ years software product management experience within an agile environment
  • Consistent track record leading multiple complex projects, implementing web-based eCommerce applications, and delivering on schedule
  • Demonstrated ability to lead projects that have global impact, stakeholders and deployment in a dynamic environment
  • Ability to prioritize with conviction and communicate decisions effectively
  • High level of initiative and enthusiasm to craft an extraordinary experience for our customers
  • Proficient in using the scientific method to identify and evaluate solutions to business problems
  • Excellent written and spoken communication skills, including the ability to present complex concepts to a highly technical and non-technical audience, including C-level executives
  • An undergraduate degree or equivalent in business, computer science or other quantitative domain

Benefits and Perks:

  • Competitive health and insurance benefits
  • Competitive salary
  • Annual target bonus or commission
  • Paid vacation and sick time
  • Vacation rental on a yearly basis (taxable benefit)
  • Employee Stock Purchase Program
  • Free snacks and beverages
  • Frequent company update talks with our leadership team
  • Free listing on HomeAway.com
  • Electronic, adjustable stand-up desk
  • Discounted Metro & Rail pass
  • Casual dress

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

HomeAway has five offices in the Austin area with a 16-story global headquarters under construction at the Domain set to open in 2019.
11800 Domain Blvd, Austin, TX 78758

Insider's spotlight

How would you describe the company’s work-life balance?

HomeAway has the best work-life balance out of any company I've worked for. Not only are you given plenty of vacation time, they actually encourage you to use it. Around here, we call it a "whole vacation" because you're supposed to enjoy your time away from work and return recharged.

Kayla

Employer Brand & Digital Media Specialist

What projects are you most most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Software Engineer

What are some things you learned at the company?

I've learned to always be flexible and always question all assumption to a logical conclusion.

Dottie

Partner Success Account Manager

Passion for the business. When you genuinely believe in our mission and the unique value we offer owners/travelers, our clients feel your enthusiasm and want to work with you.

Nevo

Regional Sales Manager

Perks of working here

401(K) Matching
Casual Dress
Commuter Benefits
Company Outings
Dental
Game Room
Generous PTO
Health Benefits
Onsite Gym
Generous Parental Leave
Parking
Stocked Kitchen
Vision
Volunteering Opportunities
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