Product Designer

| Austin

You're looking for an adventure where you can tackle complex problems, drive change, and design a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like you, we want you on our team!

New Knowledge is a fast-growing information integrity company on a mission to help our clients understand the internet. We use AI and machine learning to alert brands to potentially damaging online campaigns, and we are revolutionizing the way companies and industries make sense of disinformation, echo chambers, and filter bubbles. We are led by successful entrepreneurs, NSA veterans and disinformation industry experts. Current clients include Fortune 100 customers across a number of industries and our investors include Moonshots Capital, GGV Capital and Capital Factory.

We're looking for a Product Designer with 3 or more years of experience in web app product design. In this role, you will be based out of our Austin office and will report to the Director of Product.

What you'll do:

  • You'll work with product managers, engineers, and data scientists to build functional and beautiful products that help our users easily understand and take action on potential attacks.
  • Design the look and feel of a market-leading B2B product, everything from signup flows to new features to the tiniest interaction of exporting a CSV. You’ll define and develop style guides for a growing product and team.
  • Prototype and iterate with everything from whiteboard drawings to high-fi mocks. You’ll give and receive a lot of feedback.
  • Convey complex concepts with data visualizations and charts. Our data scientists and machine learning engineers found the signal in the noise, and you’ll surface that signal to our users.
  • Collaborate to deliver the best product for our users. You’ll work with amazing engineers and data scientists. With them, you’ll explore brand new problem spaces and stretch to make complicated solutions easy to use.
  • Design for users. This might include user research and data analysis, investigating competitors, and developing user personas. It will definitely include talking to our users.
  • Guide the look and feel of New Knowledge. Of course that means product design but that also includes some non-product work too, like marketing materials and swag (NK-branded dog collars? Why not.)

Who you’ll work with:

Your immediate team includes product managers, front-end developers, and full-stack engineers. We work in an agile, iterative environment. You’ll also work with data scientists and research scientists who are applying machine learning to help predict and understand human behavior. Your users include in-house security and domain experts who are just a few desks or a Slack message away. 

What you have:

  • You have 3+ years of experience in web app product design. You have experience shipping web apps (not just websites). Bonus points for prior experience product designing B2B solutions, data visualizations, or any sort of dashboard that takes data and turns them into insights.
  • You have demonstrated product design skill. You’re proficient in Sketch, Invision, or comparable tools. Your portfolio is fantastic and shows off beautiful designs that are also highly functional. You can speak to how you took a design from idea to wireframes to delivery.
  • You’re excited to be the FIRST product designer on a growing product team because you know you can learn, grow, and share what you know. You’re eager to influence a team and a product from the ground up. Maybe you’ve worked at a growing startup before.
  • Maybe you don’t write code every day, but you know enough to work well alongside engineers. You know what’s generally trivial or not for HTML, CSS, and React. You know what you need to scale down in a design if the team is in a time crunch.
  • You’re empathetic. You strive to understand everybody you work with and everybody who might use your product. You want to fight for them.

What You’ll Get:

  • Purpose-driven work
  • Market-leading salary and equity compensation
  • Coverage under best in class, flexible medical, vision and dental plans
  • 401(k) with 100% company match up to 4% of salary and immediate vesting
  • Unlimited vacation that you’re encouraged to take, including paid parental leave
  • Stocked kitchen full of healthy snacks and drinks
  • Weekly catered lunch
  • Free parking near our downtown office
  • Free membership to onsite gym and pool
  • Annual budget to purchase books and educational subscriptions
  • Monthly team-wide events like movie screenings at Alamo Drafthouse, escape rooms, and stand up paddle boarding on the river
  • Many more benefits … apply to find out!
Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Node.jsFrameworks
    • HubSpotCRM
    • SalesforceCRM

Location

Austin, TX 78701

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.

Chelsey

Demand Generation Marketing Manager

What's the biggest problem your team is solving?

Weaponized narrative and disinformation campaigns are storming into our lives over the Internet. It is incredibly rewarding to have a career where you can detect these activities and protect our institutions and the communities and discourse around them.

Dakota

Software Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.

Becky

Data Scientist

What makes someone successful on your team?

A slightly unhealthy obsession with protecting people, people who are driven to solve problems by relentless curiosity, and a technical ability to explore various data sets and persuasively present discoveries.

Ryan

COO

What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) and professional development opportunities.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Our leadership team is 50% female! New Knowledge is an autonomous company staffed with a diverse array of passionate, brilliant people who trust each other and love what they do.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 14 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Free parking in our downtown office
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Mentorship program
Our mentorship program includes 1-to-1 program.

Additional Perks + Benefits

People love working here because they get a chance to do purpose-driven work with smart, dedicated colleagues! We like to treat our team by doing monthly team-wide events like Alamo Drafthouse movie screenings, escape rooms, and stand up paddle boarding. We take care of our employees by providing healthy lunches once a week and a variety of snacks and beverages throughout the week. We also offer an annual stipend to purchase the gadgets, books, subscriptions, and other tools you need to be successful and happy at work! There are many more benefits to working here at New Knowledge, just apply to find out!

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