Product Manager

| Austin

About Us:

LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

Love to work hard and play hard? We do too. We are company of leaders, where hard work pays off. Our is culture creates a collaborative, fun-filled work environment that supports an active lifestyle. We believe in a product that our customers truly love. Want to make a difference? We value new ideas and creative thinking. Come embrace a big future with us.

Located in the 500 West 2nd Street tower, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views, where snacks are plentiful and team outings are common. Our offices are sprinkled around the globe, too, with our headquarters in Santa Barbara, California and offices in London, Singapore, and Chengdu, China.


About the Job:

Your strengths vary widely - part ring leader, psychologist, data analyst, inventor, problem solver, organizer, and technology enthusiast - and you thrive on the mix. You pride yourself on finding creative, elegant, data driven solutions for complex problems and are energized by working with others to optimize and deliver the functionality to users. You're excited about this opportunity because you are:

  • A strategic thinker and problem solver who loves attacking an issue from multiple angles until a simple solution emerges
  • A team player that enjoys facilitating the collaboration and brainstorming of solutions and opportunities with a wide variety of internal and external contributors
  • An empathetic listener who is inclined to see problems from the point of view of the customer base and the market as a whole
  • An excellent written and verbal communicator
  • Data minded: no matter how beautiful, creative, or unique a new idea may be, data always wins

Responsibilities:

  • Own product area vision, strategy and prioritization based on internal and external research and evaluation
  • Develop deep knowledge of market segments, formulating hypotheses & advocating product direction and roadmap
  • Responsible for LM market competitiveness, and developing competitive positioning rationale with tightly-aligned product marketing personnel
  • Ensure the product roadmap remains in an updated state and clearly reflects the current delivery plan
  • Maintain and communicate future release content and schedules and ensure timely execution
  • Own understanding of competitive environment and the business dynamics associated to the consumption of and value drivers of your product(s); and drive LM's relative competitive positioning of your product(s)
  • Own and lead the success for your assigned product as measured by KPIs (e.g., revenue, customer adoption of new features etc.)
  • Act as the subject matter expert for your product; including the related tech stack and how the market and our customers use and extract business value from your product(s)
  • Ensure engagement and ongoing involvement from the cross functional team (Sales, TechOps, Customer Success, Marketing, etc.) to provide a continuous feedback loop into the product development process as a key daily sources of input, ideation and debate
  • Develop and nurture client relationships to ensure you have a diverse and robust user group for validation of user stories, continuous feedback, beta test groups etc. Ensure you have clients who are "early adopters", "challengers" and "advocates"
  • Develop and deliver marketing requirements documents (MRDs) with substantiated customer/market feedback to support the product definition plus internal alignment on engineering team capabilities
  • Develop and deliver product requirements documents (PRDs) that adhere to overall product strategy and initiatives
  • Include detailed contextual model, clear concise and comprehensive user stories to facilitate easier Engineering execution on product development priorities
  • Proactively facilitate the agile development process by:
    • Participating in scrums
    • Maintaining a prioritized backlog
    • Facilitating sprint planning and commitments
    • Performing mid-sprint and pre-release acceptance review testing to ensure the delivered functionality meets the definition of done (meets the required use cases/user stories, passed QA and UAT testing, functional validation with end-users, have been documented, have marketing materials developed, are priced appropriately for the market, etc.)

Requirements:

  • 1+ year full lifecycle application product management experience OR monitoring domain experience 
  • BA/BS or equivalent, MBA, CS or CE degrees a plus
  • Detail oriented, strategic thinker who can see the big picture and distill it into prioritized, actionable tasks
  • Ability to excel in a fast paced environment, juggling multiple high priority tasks at once

Does this job speak to you? Send us your application! Take the next big step of your career at LogicMonitor.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • PuppetFrameworks
    • TerraformFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • ElasticSearchDatabases
    • TimeSeries DatabaseDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GainSightEmail
    • MarketoLead Gen

Location

Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.

An Insider's view of LogicMonitor

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

What is your vision for the company?

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

What makes someone successful on your team?

Our team is made up of the smartest people I know, and it's been a joy watching the individuals around me grow with LogicMonitor. What you put into LogicMonitor is what you get out of it. Those that thrive here are go-getters, push themselves and others to reach their highest potential, and know that success comes from a team effort.

Yasmeen Farukh

Chief of Staff

What are LogicMonitor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
We have unlimited PTO. As much as we love our work, we know it's important to get away too. We value output, not desk time so you can just take the time you need off.
Generous PTO
In addition to the perks above we have: One-week "Unplug" Bonus. We’re so serious about you being recharged that we go above and beyond your regular paid vacations.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Amazing Healthcare Coverage. Professional Development Reimbursement. Fully Stocked Kitchens. Free Gym & Yoga. Healthy Mind Encouragement. Awesome Team, Awesome Culture

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