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Product Manager

| Austin

About Us:

LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie.

Located in the 500 West 2nd Street tower, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views, where snacks are plentiful and team outings are common. Our offices are sprinkled around the globe, too, with offices in Santa Barbara, Boston, New York City, London, Singapore, and Chengdu, China.

What You'll Do:

The Product Manager is responsible for establishing the vision, strategy and priorities to drive success for their respective products inline with the company mission: To Simplify Technology Management for Humankind. The Product Manager will bridge the technical and business world, delivering products and product enhancements that drive product value and create additional revenue for the business. The Product Manager will orchestrate a team-based approach and drive initiatives that are aligned with the LM business; defining the product priorities, establishing well-defined, concentrated product initiatives based on a defined conceptual model rooted in market and problem command; working closely with Engineering and the wider cross functional team (particularly Sales, TechOps, and Marketing) for constant input and contribution to an iterative product management process that delivers the best quality product to the market. To be successful the Product Manager must be the expert on their product, understand how to analyze user needs, discover market problems and determine how LM products retain well-positioned, competitive strength in the market.

Here's a closer look at this key role:

  • Own product area vision, strategy and prioritization based on internal and external research and evaluation
  • Develop deep knowledge of market segments, formulating hypotheses & advocating product direction and roadmap
  • Responsible for LM market competitiveness, and developing competitive positioning rationale with tightly-aligned product marketing personnel
  • Ensure the product roadmap remains in an updated state and clearly reflects the current delivery plan
  • Maintain and communicate future release content and schedules and ensure timely execution
  • Own understanding of competitive environment and the business dynamics associated to the consumption of and value drivers of your product(s); and drive LM's relative competitive positioning of your product(s)
  • Own and lead the success for your assigned product as measured by KPIs (e.g., revenue, customer adoption of new features etc.)
  • Act as the subject matter expert for your product; including the related tech stack and how the market and our customers use and extract business value from your product(s)
  • Ensure engagement and ongoing involvement from the cross functional team (Sales, TechOps, Customer Success, Marketing, etc.) to provide a continuous feedback loop into the product development process as a key daily sources of input, ideation and debate
  • Develop and nurture client relationships to ensure you have a diverse and robust user group for validation of user stories, continuous feedback, beta test groups etc. Ensure you have clients who are "early adopters", "challengers" and "advocates"
  • Develop and deliver marketing requirements documents (MRDs) with substantiated customer/market feedback to support the product definition plus internal alignment on engineering team capabilities
  • Develop and deliver product requirements documents (PRDs) that adhere to overall product strategy and initiatives
  • Include detailed contextual model, clear concise and comprehensive user stories to facilitate easier Engineering execution on product development priorities
  • Proactively facilitate the agile development process by:
    • Participating in scrums
    • Maintaining a prioritized backlog
    • Facilitating sprint planning and commitments
    • Performing mid-sprint and pre-release acceptance review testing to ensure the delivered functionality meets the definition of done (meets the required use cases/user stories, passed QA and UAT testing, functional validation with end-users, have been documented, have marketing materials developed, are priced appropriately for the market, etc.)
  • Partner with Marketing to ensure technical aspect of new and enhanced product features are well represented in public facing materials
  • Drive product launch mechanics; from preparing cross functional teams and in conjunction with Product Marketing, ensure professional standard product rollout execution such that products become part of BAU (business as usual) at launch
  • Provide final approval of products for launch which meet personal and company quality standards
  • Lead company and market conversation and LM influence with analysts and LM community for your product category
  • Act as internal and external evangelist for the LogicMonitor product, providing trainings, documentation, tutorial videos, use cases, and other audience specific educational materials

  • Provide procedural, technical and business guidance to the Associate Product Managers through project leadership and daily task management

What You'll Need:

  • 3+ years full lifecycle application product management experience
  • BA/BS or equivalent, MBA, CS or CE degrees a plus
  • Detail oriented, strategic thinker who can see the big picture and distill it into prioritized, actionable tasks
  • Ability to excel in a fast paced environment, juggling multiple high priority tasks at once

Does this job speak to you? Send us your application! Take the next big step of your career at LogicMonitor.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • PuppetFrameworks
    • TerraformFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • ElasticSearchDatabases
    • TimeSeries DatabaseDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GainSightEmail
    • MarketoLead Gen


Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.

An Insider's view of LogicMonitor

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

What is your vision for the company?

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

What makes someone successful on your team?

The Business Development program at LogicMonitor is rooted in career and professional development. There is a world-class sales bootcamp where our sales reps learn the best practices in solution selling. It's not uncommon for our entry-level sales reps to experience rapid promotions on their journey to become top-performing Account Executives.

Talia McCurtain

Manager, Business Development

What are LogicMonitor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
We have unlimited PTO. As much as we love our work, we know it's important to get away too. We value output, not desk time so you can just take the time you need off.
Generous PTO
In addition to the perks above we have: One-week "Unplug" Bonus. We’re so serious about you being recharged that we go above and beyond your regular paid vacations.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Amazing Healthcare Coverage. Professional Development Reimbursement. Fully Stocked Kitchens. Free Gym & Yoga. Healthy Mind Encouragement. Awesome Team, Awesome Culture

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