Program Manager, Professional Services

| Austin

ClearDATA is seeking a talented Program Manager for their rapidly growing Professional Services team. This is an excellent opportunity for you to leverage your project, process and change management skills and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud.

The Program Manager is responsible for driving projects and process improvement initiatives that align with the company’s overall strategic plan while staying mindful of a superb customer experience. They will work closely with other members of the support management team and other cross-functional stakeholders. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

What You’ll Do:

  • Gather client requirements for professional services engagements and map them against the skills sets of internal resources and external partners
  • Create statements of work
  • Drive projects from ideation to completion
  • Manage and drive process improvement projects facilitate schedules, stakeholder updates, monitoring/identifying milestones, and release schedule
  • Monitor and report progress of schedule and budget at the initiative, release, and sprint level to business and technology leadership
  • Recommend process and quality improvements
  • Schedule and help with facilitating meetings with leadership and stakeholders
  • Measure and forecast support team capacity and velocity
  • Identify team action items and lead them through to completion
  • Remove team blockers
  • Risk analysis and mitigation

What you will need:

  • 6-8 years’ experience in technical project management
  • Lean or Six Sigma training, a plus
  • PMP certification, a plus
  • College degree in Computer Science or equivalent work experience
  • Disaster recovery and business continuity experience

What Will Make You Stand Out:

  • PMP Certification and experience with Lean or Six Sigma technical project management
  • Healthcare IT/industry experience
  • Public cloud (AWS, Azure, GCP) experience

Why You’ll Like Working Here:

  • A dynamic company that rewards high-performers
  • Be on the cutting edge of new technologies and services
  • Collaborative team environment that values multiple perspectives and fresh thinking
  • Servant leadership Management
  • Casual dress code
  • Flexible working hours
  • Medical, Dental, Vision, HSA, Life and 401K
  • Unlimited Vacation!
  • Stock options

ClearDATA is an EEO/AA employer M/F/V/D.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Nodes.JSLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Configuration Management tools like SaltStack, Chef, .... Angular, Serverless, Artificial Intelligence Frameworks
    • AWS based databases, such as RDS, DynamoDB, and RedshiftDatabases
    • ConfluenceManagement
    • SalesforceCRM

Location

We are the center of downtown Austin, corner of 6th & Congress Avenue. Our funky office space is the former 1920-50's department store building.

An Insider's view of ClearDATA

What are some social events your company does?

Our SFO team is a heads down, focused group of dev engineers, but ClearDATA culture-team makes sure we also carve out time to just unwind and enjoy life.
June 2018: "Although today’s mission was to not flop the Kayak, the other days it’s just to build things and make magic happen. Good Day, great team!"

Yousef E

Software Engineer, SFO office

How do you collaborate with other teams in the company?

We are committed to providing world-class support to each & every client, enabling them to improve healthcare. This requires collaboration from all teams (Sales/ Marketing, Prod Dev, Support). ClearDATA’s value of having passion for improving healthcare spans all aspects of our organizations, everyday.

Angel

DevOps Technology lead

How has your career grown since starting at the company?

In the short time, I’ve learned so much, gained so many new skills. I believe now that I am on a path to mastering one of of the hottest, most sought after technologies in an industry that sorely needs it! I am so grateful to ClearDATA for giving me the opportunity to grow, delivering on our mission to make healthcare better every day.

Kristin

Enterprise Sales Executive

How do your team's ideas influence the company's direction?

Our Product team is challenged to keep up with the incredible speed of innovation from the three largest public cloud providers; AWS, Google, and Microsoft. They are empowered to work with the newest public cloud services and build automation, compliance, and security rigor around each of those services, used to service healthcare.

Matt Ferrari

CTO

What’s the vibe like in the office?

There’s always this ominous feeling that I’m going to get hit in the back of the head with a Nerf dart. Outside of the random Nerf skirmish, the energy in the office is always buzzing. People are constantly collaborating with each other and working with customers. The level of energy creates a great environment for productivity and innovation.

Nick

Engineering, Security Team

What are ClearDATA Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Not a keg, as we love trying the latest local craft beer.
Casual Dress
Commuter Benefits
Company Outings
Monthly themed All-Hands, End of Year/annual Holiday Party Event, team outings, and more
Game Room
Cornhall game and Foosball
Stocked Kitchen
15 plus variety of canned drinks along with fresh fruits and cereal. Taco Tuesday delivery at 9:15am! Each Wednesday afternoon in the ATx office a Tiff's Treats Cookie cart goes from desk to desk.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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