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Technical Project Manager

| Austin

Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

The Technical Project Manager will play a key role on Optimizely’s On-Demand Services (ODS) team. This services team gets to work directly with Optimizely’s world-class clients to help them execute experiments/AB tests in their digital experimentation programs. The Technical Project Manager will get to see how some of the world’s most innovative companies run their experimentation programs and get to have a direct impact on experiments that go live to millions of visitors.

The ODS team is comprised of Optimization Managers, Designers, Developers, and QA Engineers. The Technical Project Manager will be the first Project Manager on the team and be responsible for helping the ODS team stay organized with all of the client work.

  • Work closely with the Optimization Managers to understand the scope of each experiment that the ODS team executes for a client in order to help manage the execution (design, development, etc…) of the experiment in accordance with the ODS team’s turnaround times.

  • Participate on weekly client calls with the Optimization Managers to help them communicate project updates and capture to-do’s that come out of the calls.

  • Update call notes that the client and ODS team can subsequently reference

  • Translate client feedback on variation designs or QA findings from the client to the ODS design and development/QA team so that the changes can be made appropriately

  • Help keep the ODS Asana board up to date with the latest status of each experiment.

  • Help manage client experimentation roadmap to ensure our value is consistent with client’s objectives and expectations

  • Communicate daily with designers, developers, and QA engineers to discuss goals and any roadblocks the team is facing.

  • Excellent time management, communication, and organizational skills.

Qualifications

  • Natural-born problem solver. You create solutions, not problems. You use empathy, logic, and imagination to make sense of a situation and come up with an intelligent solution

  • Organized and love yourself for it. You love creating (and completing!) task lists. You hate messes. You possess excellent planning & organization skills

  • Solid PM Foundation. You understand basic project management principles including how to run a meeting, how to break big work down into small tasks, how to mitigate risks, etc

  • Communicator Extraordinaire. Intuitive, adaptable, and collaborative communication and interpersonal ability. You demonstrate stellar stakeholder management and presentation skills

  • Have experience managing consumer web development projects

  • Proactive. You are experienced at identifying risks & resolving issues, escalating as needed to senior leadership across an entire portfolio of client projects.

  • Live in the details. Solid problem-solving skills with a high attention to the little things. You bring clarity to chaos

Additional Information

At Optimizely, we embody inclusion and embrace diversity. Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SAP HANADatabases

Location

Optimizely is located in a trendy, downtown area with plenty of restaurants and bars nearby. Public transportation is easily accessible.

An Insider's view of Optimizely

How would you describe the company’s work-life balance?

Optimizely is also a place where work-life balance is a real thing. Unlimited vacation means that I’m trusted to take time off when I need it. I’ve also been able to work remotely from Tahoe so that I can drive up when there’s less traffic, and from Boston so that I can spend time with my family.

Lauren

Client Engineer

What projects are you most excited about?

I’m collaborating with another engineer on a new feature, Custom Audience Integrations, that will enable our services team, solutions partners, and customers to easily integrate our Web products with any external source of audience targeting data.

Spencer

Client Engineer

What makes someone successful on your team?

Software engineering here isn’t about someone going off on their own with a problem and coming back with a solution. We design solutions as a team of individuals, each bringing their perspective to the table. I’ve found this way of designing has helped me grow as engineer over the years and to deliver the best results possible to our customers.

Nick

Backend Engineer

How do you empower your team to be more creative?

As a leadership team, we are deeply committed to creating a culture based on inclusion, experimentation, innovation, and feeling empowered to take risks. To be successful, we have to be exceptional performers. And to be exceptional performers, we have to have passionate people driving the way.

Erin

Chief People Officer

How does the company support your career growth?

Transparency and collaboration.

Optimizely’s leadership (eng and non-engineering) goes to great lengths to be transparent about the company’s direction, progress, and problems. They’ve also set the expectation of individual developer empowerment — every engineer’s opinion matters here.

Alex

Backend Engineer

What are Optimizely Perks + Benefits

Optimizely Benefits Overview

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
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