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Technical Projects Specialist

| Austin

Have you been managing or running operations for a restaurant - love the restaurant industry - but ready for a change? 

Do you have a love for technical challenges and enjoy diving into data?

Check out our role for a Technical Projects Specialist on our Training & Implementation/Special Projects team where you'll be able to combine your skills and still serve those that serve others.

Compeat is the only restaurant management software that provides a true end-to-end solution, all built in-house. From back office and accounting to workforce management and payroll, we make it simple and we integrate it all.

WHO YOU ARE:
  • Goal-oriented, creative and up for a challenge.
  • You have experience with at least one POS (point of sale system)
  • You have an uncanny ability to employ critical thinking to determine the best path forward to the benefit of both the customer and Compeat; and you pivot as necessary.
  • You stay focused on getting your tasks done and are adept at prioritizing.

RESPONSIBILITIES:

  • Coordinate custom GL/AP/Payroll export/report requests
  • Communicate and manage requests to software development teams
  • Act as an intermediary between development and customers/vendors
  • Audit Mockup data for Custom requests
  • Coordinate EDI Setups with both client and vendor
  • Troubleshoot EDI issues
  • Cultivate relationships with vendors for future projects/opportunities
  • Assist Project Managers
  • Assist Customer Support Team with troubleshooting existing custom work
  • QA prior to client review
  • Database/RC (revenue center) splits
  • Sandbox submissions
  • Create/maintain documentation

QUALIFICATIONS:

  • Excellent interpersonal and customer service skills both written and verbal
  • Ability to communicate effectively with all internal departments and external clients
  • Exceptional relationship building skills
  • Highly organized
  • Enjoy problem solving
  • Self motivated and highly professional demeanor
  • Strong, ethical team player with a willingness to help others
  • Ability to learn and adapt in a dynamic work environment
  • Excellent time management

APPLICABLE EXPERIENCE:

  • Familiar with standard data exchange formats and processes (API, EDI, SQL, FTP)
  • Familiarity with at least one major POS system (Aloha, Micros, Positouch, etc.)
  • Intermediate to advanced Excel skills
  • Experience working successfully within a team environment
  • Restaurant management experience preferred
  • Accounting and payroll experience preferred

In exchange for your hard work you can expect to work in a fun, casual environment that cultivates creative thinking and teamwork. You will liaise with lots of awesome restaurant clients and assist everyone from restaurant managers to CEOs. You will learn about analyzing a restaurant from financial and operational perspectives. We believe in a work-life balance. We take our work seriously, but we don’t take ourselves too seriously. Come join us and have some fun!

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • AngularLanguages
    • HTML5/SASS/CSSLanguages
    • JS/ExpressLanguages
    • NPMLanguages
    • ReduxLibraries
    • RESTful API'sLibraries
    • Web/Windows ServicesLibraries
    • Service Oriented ArchitectureFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases

Location

Compeat is located in the Domain, close to Rock Rose in the Northside. We're surrounded by retail, hotels, and our passion, bars and restaurants!

What are Compeat Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Compeat's pet policy is dog friendly daily. Hang out with the coolest pups you've ever met.
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