Director, Sales Operations & Analytics

| Austin

POSITION OVERVIEW

The Director, Sales Operations and Analytics role supports functions essential to sales productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent.

As the right-hand to sales leadership, you will be counted on to find answers to the hard questions. You will work directly with the SVP of Sales, and the sales leadership team, constantly thinking about how revenue can be increased and find the best opportunities for improvement of the sales team.

You will be the primary person responsible for the complex reporting and analysis involved in sales forecasting and planning. Your efforts will support the sales leaders to reach monthly, quarterly, and yearly bookings goals. You will need to develop key performance metrics to measure the activities that have the most significant impact on sales productivity, pull the necessary reports to track those KPIs over time, and compile dashboards that sales leaders can use to keep tabs on the key business drivers.

You will also continuously working to optimize the sales process, recognize trends in data, refine operational models, and put out fires as they arise. Periodically, you will need to redefine sales territories, collaborate with finance on sales compensation plans, and develop policies to ensure data quality.


JOB RESPONSIBILITIES

  • Coordinate sales forecasting, planning, and budgeting processes used within the sales organization.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company.
  • Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
  • Works to ensure all sales organization objectives are assigned in a timely fashion.
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies.
  • Facilitates an organization of continuous process improvement.
  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firm’s technology investments.
  • Provide input to senior leadership in the development and administration of sales incentive compensation programs.
  • Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
  • Directs and supports the consistent implementation of company initiatives.
  • Builds peer support and strong internal-company relationships with other key management personnel.

 

ACCOUNTABILITIES AND PERFORMANCE MEASURES

  • Achievement of sales, profit, and strategic objectives for the business unit supported.
  • Accountable for the on-time implementation of sales organization quotas and performance objectives.
  • Accountable for the thorough implementation of sales organization-impacting initiatives.
  • Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Accountable for accurate and on-time reporting essential for sales organization effectiveness.
  • Achievement of strategic objectives defined by company management.

 

ORGANIZATIONAL ALIGNMENT

  • Reports to the SVP of Sales
  • Fosters close, cooperative relationships with peer leaders, sales management, and sales and support personnel.

 

QUALIFICATIONS

  • Bachelor's degree in business, sales/marketing, or related discipline, MBA preferred.
  • At least 5 years in a Sales Operations management or director role; 10+ years of experience working in sales, business or marketing operations, or business management.
  • Demonstrated proficiency managing analytically rigorous initiatives.
  • Excel proficiency.
  • Successful track record of working effectively at all levels within the organization
  • Influential negotiation skills are necessary.
  • Startup and SaaS experience strongly preferred.
  • Experience as a sales rep or manager is a plus.

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularLanguages
    • HTML5/SASS/CSSLanguages
    • JS/ExpressLanguages
    • NPMLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • RESTful API'sLibraries
    • Web/Windows ServicesLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Service Oriented ArchitectureFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Compeat is located in the Domain, close to Rock Rose in the Northside. We're surrounded by retail, hotels, and our passion, bars and restaurants!

An Insider's view of Compeat

What's something quirky about your company?

Half of our senior leadership is female, which is definitely an anomaly. I think the way this has affected the culture of Compeat is extremely positive, and the dynamic it creates feels very inclusive. On a personal level, to see this kind of representation at my company makes me really proud to be here and also inspires me.

Annabelle

Implementation and Training Consultant

What projects are you most excited about?

Currently I'm most excited about Improving the way our customers can order from their vendors. Our Restaurant back office features are battle tested and have been used for millions of hours, so finding ways to continuously improve that experience and bring customers joy, cost savings and efficiencies is very rewarding.

Ben

Senior Product Manager

How has your career grown since starting at the company?

I started where lots of great people started at Compeat, in support. I was able to take more challenging projects and eventually worked my way to Technical Account Manager. Later, I was asked to move over to development, where I currently live as a database developer. Thanks to Compeat, I was able to grow and learn!

Derek

Database Developer

What are Compeat Perks + Benefits

Compeat Benefits Overview

We’re restaurants peeps, and our industry pros enjoy Compeat for more than just the normal schedule (no more nights and weekends!). We offer a range of competitive benefits that keep our employees happy, healthy, and productive. Benefits include a variety of health insurance options, a generous monthly HSA contribution, a legendary 401k match, fitness subsidies, paid parental leave, sick leave, paid holidays and time off, and more. Our peer-to-peer recognition system fosters team collaboration and allows you to choose your own rewards.

At Compeat, we know our employees are the key to our success so we offer additional perks that support our fun and innovative culture. Our Culture Crew coordinates shuffleboard tournaments, weekly on-site massage therapy, organized community service opportunities, and even monthly in-house happy hours that are catered by our own talented former chefs and pastry artists. Employees enjoy kitchens stocked with snacks, cold beverages, and a state-of-the-art coffee and espresso bar.

Our offices spaces are large, mostly wall free, and decorated to inspire creativity and teamwork. The choice of formal or casual meeting spaces offers the right tone for every topic. And our casual dress code and dog friendly environment are sure to make Compeat the best place you have ever worked.

Culture
Volunteer in local community
Friends outside of work
Intracompany committees
Our Culture Crew is a voluntary group of employees from all across the company who meet regularly to plan everything from our monthly birthday happy hours to our annual volunteer day.
Open door policy
Open office floor plan
Diversity
Highly diverse management team
At Compeat, our senior leadership team benefits from a 50/50 gender split.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Compeat's pet policy is dog friendly daily. Hang out with the coolest pups you've ever met.
Fitness Subsidies
Professional Development Benefits
Cross functional training encouraged
Promote from within
More Jobs at Compeat11 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Operations
Product
Sales
Developer
new
Austin
Operations
new
Austin
Product
new
Austin
Sales
new
Austin
Developer
new
Austin
Data + Analytics
new
Austin
Design + UX
new
Austin
Operations
new
Austin