PreSales Engineer

| Austin

About the Company

At Brightpearl, we love retail and we’re on a mission to help omnichannel retailers be the best they can be. Over 1,200 small and medium-sized retailers, in 26 countries, use Brightpearl to automate their back-office processes, freeing up their time to deliver great products and customer service.

We manage more than 10m transactions and over $3b of business per year via our cloud-based retail platform, and we’re growing fast. We integrate with all the major e-commerce storefronts and marketplaces enabling us to get retailers up and running in half the time it takes the competition. Brightpearl’s UK headquarters is in Bristol and in Austin, TX in the US.

Presales Engineer Responsibilities:

  • Clearly articulate and the benefits of Brightpearl’s solutions and tailor product demos to all levels including functional employees up to "C" level executives;
  • Creatively develop solutions to unsolved and complex business problems with Brightpearl, it’s API and other integrated apps;
  • Challenge prospects on their current operating model and build a compelling business case for Brightpearl;
  • Advise on sales and upsell opportunities and act as subject matter expert in prioritizing those sales opportunities;
  • Scope the overall solution required to meet customer needs looking out for any potential issues, and then produce and deliver a technical proposal to the prospect;
  • Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed;
  • Control and manage your own deals when required;
  • Maintain account and opportunity updates within Salesforce to help manage and prioritize sales opportunities.

Requirements

Presales Engineer Essential Experience & Attributes:

  • 2+ years of presales engineering experience, supporting the sales cycle for a multi-faceted SaaS platform (CRM, ERP, Accounting, Ecommerce, etc...);
  • Solid communicator and team player with excellent verbal, written, presentation and interpersonal skills;
  • Self-driven, hard-working, persuasive, tenacious and takes responsibility;
  • Proven track record of successful quota achievement, increasing deal size and accelerating the buying process;

Desired Skills:

  • Previous experience in one or more of the following desired: SAP, Netsuite, Oracle, JDA, Infor, Torex, MS Nav/AX, Epicor, Sage or QuickBooks;
  • Previous ecommerce experience using Magento, Shopify, BigCommerce, Ebay, Amazon, etc...
  • Experience with financial applications and understanding of accounting principles;
  • Must be located in Austin, Texas or willing to commute

Behavioral Requirements:

  • A genuine desire to learn and succeed in tech sales;
  • Work collaboratively with colleagues to increase opportunity value and win rates;
  • Authentically curious, you love learning and improving yourself;
  • Integrity is fundamentally important to you.

Benefits

We offer a competitive salary, plus a superior benefits package including 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision. We’re an energetic, driven organization who believe in promoting a healthy work-life balance, and our office in Downtown Austin is an open, vibrant workspace. Check us out on Built In Austin to get more of an insight on what it’s like to work with us!

Read Full Job Description

Location

Located on 7th and Brazos, there's a great selection of lunch spots and coffee shops. We're also a short walk to the train stop!

An Insider's view of Brightpearl

What are some social events your company does?

The Company is transparent with employees offering weekly stand up meetings, monthly all-hands meetings & Friday happy hour in the office. In addition, we have monthly lunch-and-learns, volunteer opportunities & friendly departmental competitions. Holiday parties & group team building activities are an optional way to get to know your colleagues!

Sarah

Head of HR US

How do you collaborate with other teams in the company?

Brightpearl has given me an amazing opportunity to see creative collaboration, support, and teamwork across departments where even the execs aren't afraid to dive in to assist and support our customers. I am so proud of my company for getting on the Built in Austin's Best Places to Work list, it was well deserved.

AJ

Professional Services Project Manager

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.

Nikki

Office & Operations Manager

What’s the vibe like in the office?

It's great to be a part of a company where your contributions are recognized and encouraged. From day one, I've felt support from the team and have consistently been provided insight on Brightpearl's trajectory. I'm incredibly excited for both the future of my career here, and the future of Brightpearl.

EJ

Account Manager

What are Brightpearl Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Brightpearl offers the opportunity for employees to save money on a pre-tax basis for things that they are already paying for on medical, dependent care and commuter expenses.
Disability Insurance
Brightpearl pays 100% of the cost for Short-term and Long-term disability benefits.
Dental Benefits
Brightpearl's dental plan pays 100% of the cost for preventive care 2x in a 12 month period. The employee premium is covered at 100% by the Company.
Vision Benefits
Our vision plan is through one of the largest network of providers. Brightpearl pays 100% of the employee premium for this benefit.
Health Insurance Benefits
We have two Medical plans. A High Deductible Plan with a HSA option which the Company contributes to every pay period. Also a traditional PPO plan. Both employee premiums paid 100% by the Company.
Life Insurance
Brightpearl pays for 1x base annual salary for every employee.
Onsite Gym
Our Austin office has access to an onsite fitness facility for all employees.
Retirement & Stock Options Benefits
401(K)
Our 401K plan is currently through Vanguard and offers a wide selection of funds to choose from to round out your saving options. We also offer a ROTH choice as well.
Vacation & Time Off Benefits
Generous PTO
Our PTO plan gives employees 120 hours of time to use for vacation or personal reasons.
Paid Volunteer Time
Paid Holidays
Brightpearl offers 12 holiday days including the employee's birthday!
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Brightpearl focuses and the work that the employees contributes and supports each employee to come to work in a casual office dress.
Commuter Benefits
Company Outings
Brightpearl has team-building events, Company-wide holiday parties, a BBQ family-friendly event and many opportunities for happy hour as well.
Stocked Kitchen
Brightpearl has a stocked kitchen with coffee, tea and snacks.
Some Meals Provided
The Company will host frequent lunch and learn opportunities for the employees.
Parking
Parking is reimbursed up to $150 per month for parking in Austin.
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

The Company also pays for a College Assistance Program which offers free access to professionals to help you with college planning and debt related to education. Also, Brightpearl has an Employee Assistance Program which provides free and confidential counseling and financial advice.

More Jobs at Brightpearl3 open jobs
All Jobs
Sales