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Sales Development Representative (SDR)

| Austin

Your Mission:

You will impact the success of Shopgate by generating new business through inbound and outbound opportunities and conducting high level conversations with senior executives in prospect accounts to fuel our growth. By working closely with Account Executives, you will create and prioritize strategic target account lists within a defined territory. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of the Shopgate team.

What You’ll Do On A Daily Basis:

  • Source and qualify new prospects from internal and external channels.
  • Direct outreach to prospective businesses to drive top line funnel growth.
  • Identify key buying influencers within these prospects to determine budget and timeline.
  • Manage pipeline to meet and exceed monthly, quarterly and annual targets.
  • Consult with decision makers to understand business challenges (and/or) opportunities and determine how the Shopgate suite of omnichannel solutions will speak to those needs.
  • Develop strong relationships by initiating value-based interactions and conducting follow-up communications to move opportunities through the sales funnel.

The Right Fit:

  • 1 - 3 years sales experience in a high volume outbound sales role. 
  • Self-starter with the ability to manage time and stay organized.
  • Proven track record of exceeding monthly, quarterly and annual targets
  • Lead generation expertise to include the ability to identify and develop new business prospects
  • An interest in building or accelerating your sales career. We promote from within!
  • Strong communication skills with the ability to interact predominantly with senior leadership within prospect company.
  • Process & detail oriented.
  • Working knowledge of Salesforce.com, Lighting Experience as well as eCommerce and SaaS experience highly preferred.

The Job Is Right For You If:

  • You love working in an office full of extremely talented, mission-driven people.
  • You want the opportunity to use your skills to help a huge range of customers and business compete in the new and growing mobile commerce landscape.
  • You are looking for a company where you feel connected to and appreciated by your customers and coworkers for being great at your job.
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • CakePHPFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • RedisDatabases
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Our Austin office is located in the vibrant West Campus area with plenty of coffee shops, lunch spots, walkability and quick access to downtown.

An Insider's view of Shopgate

What’s the vibe like in the office?

The Shopgate office is both social and productive. We have an open office layout that makes it easy to communicate, plus ping pong, snacks, and living areas for breaks!

Shanleigh

Technical Writer

How do you collaborate with other teams in the company?

Having offices in Germany and the US, we use a wide variety of collaboration tools such as Slack & Hangouts. Everyone is approachable so sometimes we just pick up the phone if something requires immediate attention. For Brainstorming sessions, we use Jamboards & Google docs. We also ensure all collaboration is documented for access.

Aviral

Product Manager

What makes someone successful on your team?

As a Senior Customer Success Manager it is crucial to be merchant and customer focused to be successful. Not only are we providing first-class service for our merchants but we have to consider their customers and the user-experience. We are mobile experts who just happen to be fast-paced problem solvers!

Natalie

Sr. Customer Success Manager

How do your team's ideas influence the company's direction?

From day one I have involved every individual on my team, from top to bottom, in conversations on what works and what doesn't work. They are encouraged and empowered to develop solutions that work for them to the benefit of the team as a whole. Eliminating top-down only decision making energizes everyone!

Ken

VP of Customer Success

How does your team reward individual success?

Since we are in a smaller office, everyone is very aware of what other people are working on. When you achieve something great it's awesome to be congratulated by everyone in the office and feel the genuine interest in what you accomplished.

Alec

Account Executive

What are Shopgate Perks + Benefits

Shopgate Benefits Overview

At Shopgate, our employees are our greatest asset and we do our best to make sure they're well taken care of. From an "open" PTO policy, paid maternity leave, and a full suite of medical, vision, and dental plans to a fully stocked kitchen, unlimited drinks, and team lunches, we want every Shopgate employee to have the resources and benefits they need to achieve success in work and life.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Shopgate offers a flexible spending account through Discovery Benefits to cover out of pocket expenses with a pre-tax monthly contribution.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of paid parental leave for the primary caretaker, this runs concurrently with FMLA up to 12 weeks.
Flexible Work Schedule
Shopgate provides employees with a flexible work schedule for those early birds and late risers.
Remote Work Program
Work remotely from home on occasion as needed.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Shopgate has an “open” PTO policy. Take whatever time you need, just make sure your manager approves it and your work is covered.
Paid Volunteer Time
We believe in giving back to the community, so Shopgate employees often take an afternoon off around the holidays to volunteer at the Central Texas Food Bank.
Paid Holidays
Shopgate allows employees paid time off to observe most major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
We always have a german keg tapped and ready to enjoy.
Casual Dress
We're casual around here, so come as you are!
Commuter Benefits
Shopgate helps employees get to work by providing up to $60 in public transportation reimbursement or $60 to offset the cost of a parking pass for the on-site garage.
Company Outings
Each department has regular team outings and happy hours. As a company, we have both a summer party and a holiday party to get together and celebrate our success.
Game Room
We have Golden Tee, ping pong and a foosball table in the foyer for employees to enjoy.
Stocked Kitchen
We have the luxury of enjoying a fully stocked kitchen to keep ourselves full and hydrated daily.
Happy Hours
We have monthly company-wide happy hours both in office and at local bars.
Parking
We have an on-site parking garage.
Fitness Subsidies
Shopgate offers a discount membership at Golds Gym.
Professional Development Benefits
Lunch and learns
Shopgate hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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