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Sales Operations Analyst

| Austin



Business and Sales go hand-in-hand. That’s why we believe in recruiting well-rounded individuals who not only have the financial expertise and experience, but also have a business-minded vision. If you’ve got both plus strong analytical skills and can think strategically inside and outside of the box, we’re looking for individuals like you to join our growing Sales Operations Team.


LegalZoom.com is seeking a Sales Operations Analyst to join our Sales and Business Development team. The position will have the responsibility of managing and reporting on a wide range of data, largely focused on Sales and Operations. We are seeking a highly-motivated professional with experience in operational metrics, modeling, and KPI analysis. This position will interact frequently with and support Sales, Sales Operations, Account Management, Marketing, and Finance, and offers great opportunity for growth and advancement.


What you’ll do:

  • Analyze key performance indicators to measure sales productivity and prepare reporting packages on monthly and quarterly results/KPIs to executive management
  • Consolidate and manage daily, weekly, monthly operational reporting for all product lines and functional teams
  • Work closely with management team to enhance incentive structure and dashboards to maximize sales productivity
  • Report and analyze across multiple business channels
  • Create and vet financial and operational models
  • Collaborate with marketing analytics and FP&A team for revenue and variable compensation, headcount planning for budget, and forecasting cycles
  • Tracking and reporting plan vs variance for quota, compensation, and budgets
  • Perform scenario analysis to evaluate financial impact of new sales initiatives as part of tech prioritization process
  • Perform ad-hoc analysis on a variety of quantitative and qualitative data sources to identify opportunities of revenue growth
  • Support the tasks related to the development and maintenance of a data warehouse and reporting dashboards for Sales Operations
  • Manage bonus structure and payouts on a monthly/quarterly/annual basis for the entire sales organization
  • As integral part of sales pilot testing team, provide input on strategy road map and perform comprehensive analysis on impact of on-going tests and make recommendations



  • At least a B.A., preferably in Statistics, Economics or Business Administration
  • Advanced Excel skills
  • Prior experience in labor/workforce modeling and/or workflow planning
  • Statistical software experience a huge plus
  • Highly analytical and quantitative with strong attention to detail
  • Ability to thrive in a fast-paced, entrepreneurial environment with highly motivated team members
  • Ability to quickly and effectively build partnerships with stakeholders across the company
  • Exceptional communication skills and an ability to effectively present analyses to both internal and external clients and influence change
  • Ability to manage multiple, competing priorities
  • A minimum four years of work experience in operations or finance
  • Proficiency with databases (e.g. SQL or Access)
  • Familiarity with Salesforce and preferred
  • Familiarity with Anaplan ICM a huge plus


LegalZoom is an Equal Opportunity Employer, dedicated to diversity

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9900 Spectrum Dr, Austin, TX 78717

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Perks & Discounts
Company Outings

Additional Perks + Benefits

Benefits are an important part of your total rewards package here at LegalZoom. We offer a competitive and comprehensive benefits package with various choices for your and/or family members’ welfare needs. We provide these benefits not only to support you through important events in your life, but also to enhance your life outside work and help you prepare for the future.

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