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Sales Operations Manager

| Austin

If you thrive in the fast-pace and high energy of the Austin start-up scene, have deep experience in sales operations for a SaaS company, then ScaleFactor may be a perfect career fit for you as a Sales Operations Manager. Working alongside a team of intelligent, fiercely dedicated professionals, you'll collaborate and solve challenging problems in service to our rapidly growing sales team at Austin's newest hyper-growth startup backed by top-tier VCs! 



ScaleFactor is on a mission to build a better solution for small business to operate and grow their businesses. Through a combination of AI and mobile technology driven by finance and accounting experts, we are revolutionizing the way small business owners operate. ScaleFactor integrates the entire small business financial eco-system from bank accounts to Quickbooks with ScaleFactor's expertise ensuring everything is done properly in between from running payroll, managing expenses, invoicing customers, filing taxes and other important compliance events. ScaleFactor conquers the most tedious and complex financial operations needs, so business owners can focus on running their businesses successfully.


  • You've seen this movie before and love a great growth story, especially a home grown one from Austin! As an experienced Sales Operations Manager, you know the insanely high speed the best startups run at, and you thrive on that high energy
  • You have deep technical systems knowledge developed over years of sales operations management experience and will be able to instantly add value to the fast-growing revenue team
  • You're at home with other intelligent and dedicated professionals who geek out on metrics! We think you do too! 
  • Your attitude is pure awesome! Always positive. Always a builder. You go above and beyond the call of duty, and people love working with you!


  • This role reports directly to the chief revenue officer, with the primary support responsibility for achieving revenue hyper-growth targets, internal transformation, setting and administering territories/quotas/compensation, hiring, training, coaching, development at all levels, nurturing an amazing company culture and the overall well-being of the extended ScaleFactor Team
  • Direct implementation and maintenance of all sales force automation technology environment (salesforce.com, Insightsquared, outreach, olono, gong.io) primarily related to the marketing-to-sales lead routing, opportunity management, forecasting, order desk support, reporting and dashboarding, coaching and development, and sales-to-onboarding order routing
  • Revenue Metrics dashboards for all team members


  • 3 - 5 years of sales operations management experience at a company well known for its rigorous use of sales operations methodology and systems
  • Excellent technical proficiency in Salesforce.com and other technologies used to automate the modern sale environment (InsightSquared, Tableu, Xactly, etc.)
  • Excellent executive level communication consistent with frequent executive interactions with the executive team
  • Bachelor's degree with 3.0+ GPA


  • SaaS company experience + start-up experience
  • MBA or other advanced degree a plus 


  • It's MORE than a job to us! We're one of Austin’s Best Places to Work in 2017 & 2018 because we invest in US. Come contribute to our amazing culture, dynamic office, and work alongside the best and brightest in the industry! 
  • Competitive salary based on experience
  • Health, dental, and vision benefits package
  • Unlimited vacation, flexible hours & optional work offsite days
  • Stock options
  • Unlimited hot & cold brews (Cuvee coffee), snacks, catered Friday lunches, catered lunch & learn events, taco & bagel days, etc. 
  • Dog and cat friendly offices located in hip East Austin


If this role describes you and you meet the qualifications, we look forward to receiving your complete application online. A one-page resume highlighting your relevant experience which qualifies you for this role is a must!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • DriftCRM
    • HubSpotEmail
    • Google SuiteEmail
    • Outreach.ioEmail
    • SalesforceEmail


ScaleFactor is located in the up and coming East Austin neighborhood, filled with new & classic restaurants, trendy bars, and friendly neighbors.

An Insider's view of ScaleFactor

What’s the vibe like in the office?

We have a vibe unlike any office or business I have worked at. Our office is less about a location (although, we have a great space) and more about combining the variations in background and taste that everyone brings to the table. It’s so fun to watch us all grow and mesh together to create the “ScaleFactor vibe” knowing we all have a part in it.


EA to the CEO

How do you collaborate with other teams in the company?

ScaleFactor is fast paced with lots of moving parts, so collaboration with other teams is key to keeping everyone on the same page. From understanding feature priorities from sales, working with marketing on product launches, to training and support for other internal teams, every team works together to keep us headed in the right direction.


Lead Sr Software Developer

How has your career grown since starting at the company?

Being one of the first employees, I can honestly say I’ve had a fun and unique experience. Since joining ScaleFactor, my career has skyrocketed! From working one on one with entrepreneurs to world class venture capitalists, I've developed an extensive catalog of experiences to draw from that have helped to prepare me for my career moving forward.



What are ScaleFactor Perks + Benefits

ScaleFactor Benefits Overview

Technology is nothing without the people behind it. It takes a team to build something great. Together, we work hard, learn from one another and celebrate our wins. We offer competitive salary based on experience. Health, dental, and vision benefits package. Unlimited vacation, flexible hours and optional work offsite days. We offer stock options for all our full time employees. Unlimited cold brew coffee, snacks, catered Friday lunch, and meals on work late days. We also welcome dogs and cats in our pet friendly offices located in hip East Austin!

Friends outside of work
Eat lunch together
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
ScaleFactor provides unlimited snacks, coffee, cold brews and drinks.
Some Meals Provided
ScaleFactor provides weekly catered meals on Fridays.
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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