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Sales Support Engineer

| Austin


Support DroneSense sales efforts by helping public safety operators achieve extraordinary successes as they integrate our SaaS platform into their UAS operations.


You’ll demonstrate skill, tenacity and patience in helping public safety agencies use DroneSense applications in real-world, challenging environments. You’ll travel locally and nationally to train and support these potential customers. You’ll be part of a team that is available, sometimes at weird hours, to help pilots and incident commanders troubleshoot issues when they’re out there working to save lives. You will fly drones a LOT and become an expert in using our applications in real-life scenarios. By sharing this knowledge with customers, developers and DroneSense leadership, you’ll make our software and our company better.


  • Desire to support public safety

  • Passion for UAS

  • Broad technical curiosity and aptitude

  • Experience in IT / network troubleshooting

  • Enjoy sharing knowledge with others

  • Capable of acquiring and maintaining FAA Remote Pilot certification

  • Located in Austin, TX or willing to relocate

  • Willing to travel 30%

An ideal candidate might:

  • Possess a current FAA Remote Pilot certificate

  • Have public safety response experience (paid or volunteer)

  • Experience with real-time video streaming

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