Senior Sales/ Solutions Engineer

| Austin
The Senior Solutions Engineer is a member of the sales and services team who will lead all technical pre-sales aspects of the sales cycle with prospective and existing customers. In partnership with our field sales people, Regional Vice Presidents, the Solutions Engineer will drive revenue growth through acquiring new clients and expanding Civitas business relationship with existing clients .
Duties and responsibilities
  • Partner with Regional Vice Presidents to plan, and prepare for prospective customer meetings including solution demonstrations
  • Own the execution of solution demonstrations with prospective customers including any customization of demo experience.
  • Lead technical dialogs throughout the sales cycle regarding data ingestion, data science process and implementation conversations to ensure proper client expectations.
  • Present company’s technology infrastructure, including demonstrating deep familiarity with company’s software, data science approach, networking and security stack
  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
  • In collaboration with the proposal team, respond effectively to RFPs as technical and product SME lead for responses, working directly with product managers and engineers to ensure language is accurate and easy to comprehend 
  • Requirements gathering and documenting the technical architecture for both customer implementations and consulting engagements 
  • Scoping additional technical services and consulting, both pre- and post- sales
  • Ensure contractual obligations are feasible and aligned with product and business strategy
  • Engage to discover, understand and verify the customer needs and propose the optimal solution set to address that need
Qualifications
  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Experience with Web Services, HTML, CSS, scripting languages such as Javascript Previous experience with customer-facing applications
  • Minimum 4+ years’ experience in a pre-sales role presenting to a variety of audiences from IT team members and C-level executives
  • Self-starter with solid oral, written, presentation, and interpersonal communication skills
  • Ability to work as part of a team to creatively solve problems
  • Resilient and resourceful to ensure jobs get done and to engage help as required
  • Lifelong learner with demonstrated ability to learn new technologies and concepts
  • Proficient to expert in two or more of the following areas, 
  • Software architecture (including articulating system specifications, complexity estimation, object modeling, relational database design, and creating technical documentation and visualizations)
  • Security engineering; penetration tests and engineering-oriented security concerns
  • System engineering / operations / system integration
  • Cloud engineering, and cloud architecture (including the AWS ecosystem)
  • Privacy & compliance (legal and compliance obligations, standards, practices)
  • Data science (statistics & mathematics, machine learning, experiment design, visualizations
  • Data engineering, data processing, data manipulation, ETL automation, SQL, RDBMS design, data warehouse design, EMR/MapReduce, NoSQL systems and design; data quality & data governance initiatives a plus
  • Experience in implementing or administering typical data sources, especially in a edu-tech context, but in mid-size or greater business contexts as well. These are primarily categorized as ERPs (& SISes), CRMs, LMSes, etc.
  • Ability to travel domestically 30% of time
About Civitas Learning:
Civitas Learning partners with universities and colleges dedicated to helping more students learn well and finish strong. We provide tools and services for educators that bring together and make the most of their diverse and disconnected data streams; personalize information and support for their students; and deepen understanding of the impact of their student-success initiatives. Through our work together, our partners are empowering leaders, advisors, faculty, & students—and measurably improving enrollment, persistence, and graduation outcomes.
Today, Civitas Learning has more than 350 colleges and universities as customers, serving nearly 8 million students. Together with our growing community of customers, Civitas Learning is making the most of the world’s learning data to graduate a million more students per year by 2025.
Civitas Learning is located in the heart of downtown Austin, directly across from Lady Bird Lake and the Austin Hike and Bike Trail. Civitas offers a comprehensive benefits package including medical, dental, vision, disability insurance, onsite paid parking, 401-K Program and a flexible paid time off policy. Civitas Learning is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

We're in the heart of downtown Austin near great restaurants and watering holes. We also love our view of Lady Bird Lake.

What are Civitas Learning Perks + Benefits

Civitas Learning Benefits Overview

Civitas Learning offers medical, dental, and vision insurance as well as a 401k plan. We also have a generous flexible, paid time off policy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA allows you to utilize pre-tax dollars to pay for eligible medical, dental, and vision expenses. The pre-tax contribution amount for 2018 is up to $2,650.
Disability Insurance
We offer short and long term disability coverage.
Dental Benefits
Keep your teeth clean! Our dental plan covers 100% of the cost of preventative care, including x-rays.
Vision Benefits
Our vision insurance plan provides 100% coverage for annual eye exams and lenses after a $10 copay. Frames and contact lenses are covered up to $130.
Health Insurance Benefits
We offer comparable health insurance plans and are fully insured. Offering both an HSA (with employer contribution) and an FSA.
Life Insurance
We cover basic life insurance with additional options to purchase individual and dependent plans.
Pet Insurance
We love pets so we offer pet insurance to cover your dog or cat for accidents, illnesses, wellness care and more.
Wellness Programs
We promote healthy habits so we partner with Global Fit to offer various wellness programs and discounts.
Onsite Gym
Our corporate headquarters offers an onsite gym to employees to get their workout on!
Retirement & Stock Options Benefits
401(K)
We provide employees with a 401(k) option and auto enroll new employees at a 5% contribution.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important. Primary caregivers receive 100% of wages for 12 weeks with the option to take an additional 4 weeks unpaid. Secondary caregivers receive 100% of wages for 4 weeks.
Flexible Work Schedule
We offer a flexible work day schedule to all employees, pending their manager's discretion.
Remote Work Program
We allow employees to occasionally work remotely, pending their manager's discretion.
Family Medical Leave
We offer up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
We trust our employees to get their work done and take off time as needed, which is why we offer a paid, open leave vacation policy.
Paid Volunteer Time
Paid Holidays
We offer all employees paid time off to observe all major holidays.
Paid Sick Days
We offer paid sick days for all employees.
Perks & Discounts
Casual Dress
We are here to do great work - jeans and all!
Company Outings
Stocked Kitchen
We have a fully stocked kitchen including unlimited snacks, hot & cold brew coffee, tea, soda, and all of the flavored LaCroix you can handle.
Some Meals Provided
We provide catered lunches on Wednesdays and breakfast on Fridays.
Happy Hours
Parking
Our employees don't worry about where they will park—we cover garage or lot parking. For those who bike or ride to work, we offer a stipend.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

In addition to all of the wonderful perks and benefits we offer employees, we also have a diverse culture committee who's sole mission is to work together, with mutual respect of all perspectives, differences, and approaches, in advocacy of the current and future culture at Civitas Learning.

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