Austin Tech Jobs and Startup Jobs

23

Accounting Support Specialist

Restaurant365
Austin
5 hours ago
+18
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual…

Integration Support Specialist

Restaurant365
Austin
5 hours ago
+18
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well-known franchises to your favorite local spot, fine dining to fast casual -

HelpDesk Technician

RigUp
Austin
2 days ago
+16
RigUp is hiring a full time HelpDesk Technician in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Technical Support Specialist (1st shift)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Community Support Representative

Adia
Austin
4 days ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Infrastructure Engineer

UiPath
Austin
1 week ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Support Manager, Data Quality

TrendKite
Austin
1 week ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Data Support Engineer

Opcity Inc
Austin
1 week ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Technical Customer Support

SamCart
Austin
1 week ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Technical Support Representative (Contract)

Optimizely
Austin
1 week ago
+13
As part of the Customer Success team, TSEs contribute to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering customer questions, support tasks include leading projects to drive efficiency, documenting knowledge so customers can self-solve questions, and develop tools that allow our client to be more satisfied with Optimizely.

Technical Operations Analyst (Support)

SecureLink
Austin
1 week ago
+31
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Technical Support Engineer

Octopus Deploy
Austin
1 week ago
At Octopus Deploy we understand that our product is a lot more than just the software; it's the entire customer experience. It's our ability to provide brilliant support that sets us apart from our competitors. It's through support that customers connect with us and have experiences that can either make them proud to have chosen us, or regretful. With over 20,000 happy customers, we know that being able to provide personable, friendly, sincere, and ultimately helpful customer support is just as important as any line of code we write.   If you agree with us that support is one of the most important jobs in the company, that support staff should be consulted on feature design and product changes, and you are really driven to impress and delight customers, then we'd love to have you. Our theory is simple: we'll treat you like a star, so that you can treat our customers like stars.

Internal Systems Support Coordinator

LogicMonitor
Austin
2 weeks ago
+33
The Internal Systems Support Coordinator provides technological support for all end-users to optimize and grow LogicMonitor's internal IT infrastructure that employees, prospects, and customers depend on to communicate and interact with LM. Here's a closer look at your duties in this key role:

Desktop Support Technician

Amherst
Austin
2 weeks ago
+15
Amherst is hiring for a Desktop Support Technician to join our IT department to be the first point of contact for Amherst employees experiencing any technical support related issues including but not limited to; software applications, desktop hardware, IP telephony services and printing. You will work at our Main Street Renewal office and occasionally commute to our HQ office at Capital of Texas Highway.

Technical Support Engineer

CrowdStrike
Austin
2 weeks ago
+26
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Technical Account Manager

Tenfold
Austin
2 weeks ago
+16
Tenfold is looking for a Technical Account Manager (TAM) to join our growing team. In this role you will work directly with our Customer Success Managers (CSMs) to remove road-blocks and technical challenges post sales for the customer, and identify potential opportunities for growth and value realization within the account. You will be customer facing and will partner with the CSM to achieve success in a customer relationship. The right person will have a consistent track record of solving complex technical problems with an adept technical skill set. Equally a strong technical acumen and communication skills to organize multiple parties towards swift success. In summary, we want problem solvers to help our customers achieve measurable success with our solution.

IT Support Specialist

Spredfast + Lithium
Austin
2 weeks ago
+16
1. Helpdesk support for end user system implementations, problem troubleshooting, repair/fix, and ongoing support process improvements. Work closely with help desk team members to drive productivity and customer satisfaction. 2. Windows and Apple OS end-user desktop build, support, capacity management, and performance tuning. 3. Must be experienced with setup and basic support of end user desktops including setting up monitors, keyboard, mouse, and cabling to IT standard desk configurations. 4. Respond to help desk ticket requests for support, supplies, replacement parts, etc as needed by local and remote staff. 5. Support company events in the local office and surrounding venues including physical setup, support of audio/visual equipment, manage web conference sessions (Zoom, WebEx, GotoWebinar, A/V Equipment), and general event support activities. 6. Work after-hours and weekends as needed for urgent escalations, off-peak systems maintenance, projects, etc.

Customer Support

Athena Security
Austin
2 weeks ago
Athena Security is searching for a talented team player to fill the open position of Video Surveillance Monitoring Customer Support. We welcome your feedback and your outstanding work ethic.  Disturbed by all the shootings and other crimes in the news recently, our founders launched this startup to develop cutting-edge technology that focuses on proactively helping prevent a crime before it happens.  Athena Security is dedicated to providing its customers with the highest quality security products and services. Join our team today and be a part of our mission. In this role, you will perform security-related tasks (electronic security system monitoring, incident and activity report preparation, etc.).  

Technology Support Representative

Keller Williams Realty International
Austin
3 weeks ago
+16
Our ideal Technology Support Representative is self-motivated, fast-paced, with a proven track record for success. You have a positive attitude and are customer service minded, constantly seeking to ensure that customer needs are met. You have a strong work ethic and are proactive to solve problems and create new processes. As our Technology Support Representative, you are passionate about technology and looking for a challenging environment where you can grow.

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