Austin Tech Jobs and Startup Jobs

138

Customer Experience Representative

EverlyWell
Austin
13 hours ago
COMPANY EverlyWell provides direct-to-consumer home health tests with easy-to-read and actionable results. We are at the forefront of personalized health, transforming the $25B lab testing industry. We empower people to take control of their health by making lab testing easy to access, understand, and afford. EverlyWell is growing rapidly and we are looking for exceptional talent to join our team. We move at a rapid pace to solve problems

Customer Experience Associate

Tecovas
Austin
20 hours ago
Position Description: We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product. Responsibilities will include: Serve as the first point of contact for new and existing customers through our communication channels, including email, live chat, and phone Quickly and accurately answer customer questions as well as

Account Architect

TrendKite
Austin
1 day ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Customer Service Representative

Chive Media Group
Austin
1 day ago
+16
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This position will be in our offices in Austin, TX.

Data Science Manager

New Knowledge
Austin
1 day ago
+19
This role will be responsible for how the company manages to do good science on a deadline. You'll establish a unique culture for the data science team, along with the communications structures and processes required for data science to repeatably and reliably improve our product. Projects you’ll own include formalizing and implementing a research, test, and deployment workflow for new model development; formalizing the relationship between the data science, data infrastructure, and product engineering teams; and developing a six month research and development roadmap.

Enterprise Support Manager (AWS)

ClearDATA
Austin
1 day ago
+27
ClearDATA is seeking a dynamic Amazon Web Services team leader who wants to use their management passion and skills to truly make a difference in healthcare! You will be managing the Cloud computing-technical team who is responsible for onboarding and supporting our large enterprise clients on the ClearDATA AWS platform. This position reports to our Director, Enterprise Support.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
1 day ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Customer Support Specialist

RigUp
Austin
1 day ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Data Analyst

360training.com
Austin
1 day ago
+14
We are seeking a Data Analyst that will collect, organize and interpret statistical information to make it usable for accurate reporting. A successful candidate will be able to pull raw data from various sources and will facilitate the creation of the reports and analytics for the Finance team. This person should be well-versed in creating insightful analytical models to present to management when needed.

Media Account Manager

AdAction Interactive
Austin
2 days ago
+18
POSITION SUMMARY AdAction Interactive is seeking a Media Account Manager to join our Media team and manage a portfolio of third party media supply partners.   This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients. RESPONSIBILITI

Media Account Manager

AdAction Interactive
Austin
2 days ago
+18
AdAction Interactive is seeking a Media Account Manager to join our Media team and manage a portfolio of third party media supply partners. This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Network Security Research Architect . (Relocation…

NSS Labs
Austin
2 days ago
+22
This is not an entry-level position. Your proven practical expertise will drive efforts related to the development of research that fuels pertinent enterprise-client discussions and aids in the development of NSS’ world-class test methodologies. You will be part of company that is chartered with making a difference in the world of cybersecurity. The ideal candidate must possess a good understanding of technology trends and the underlying competitive environment, be interested in, and skilled at, writing and communicating to various audience levels. Perhaps most importantly, the right candidate must desire to advance transparency and accountability within the cybersecurity industry.

Managed Services Consultant

TrendKite
Austin
2 days ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

Customer Advocate

LegalZoom
Austin
2 days ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer's needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Director - Digital Analytics

RetailMeNot, Inc.
Austin
2 days ago
+30
As Director, you will lead a high-performing team of analytics professionals and data scientists, set the vision for the team, and provide direction for the design, development, and delivery of advanced analytics that optimize user experience and engagement. You will collaborate with stakeholders to frame issues, deliver insights, identify new enhancement opportunities, and influence tactics to drive our key strategic initiatives that ultimately drive audience, revenue growth and return on investment. You will be a hands-on, problem-solver with strong business savvy, who can work cross-functionally to champion ideas, and inspire change. The role reports to SVP of BizOps - Planning & Analytics.

Sr. Statistical Analyst

Operations Manager, Austin

Chewse
Austin
2 days ago
+12
Who We Are Hi, we’re Chewse! Hundreds of offices work with us to run their employee meal programs and culture services in Los Angeles and San Francisco. Chewse delivers family-style office meals from the best local restaurants to over 19,000 employees. We take on the burden of planning group meals, so companies large and small can authentically connect each day with their teammates. We outperform our competition around three core value

Account Development Representative, Outbound

Duo Security
Austin
2 days ago
+13
As an Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo! You will not only be responsible for outbound prospecting, but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Solutions Engineer, SLED

Senior Customer Success Manager

Senior Customer Solutions Engineer

Technical Support Engineer

Octopus Deploy
Austin
3 days ago
Technical Support Engineer In many companies, support is an afterthought; a low-paid position with all the responsibility of keeping customers happy, but with no power to actually make a difference in the product, and no real support from the product team. Support staff are ignored when it comes to product planning, but they're left to deal with the angry emails when bad decisions impact customers. That is not this job. At Octopus Deploy we

Office Manager

ScaleFactor
Austin
3 days ago
+11
ScaleFactor’s Biz Ops Team consists of builders, go-getters, and people-pleasers and we are looking for an office manager / headquarters ops manager to add to our team! Our job is to make the hard stuff look easy and relish the opportunity to be the unsung heroes of the organization. We exist to support the teams within the organization & provide information and tools needed to be uber successful.

Social Specialist

Tiger Pistol
Austin
3 days ago
Role Overview As a Social Specialist with a focus on managed services, you will develop and quality assure Facebook and Instagram advertising campaigns for customers. You will have responsibility over a portfolio of end-customers, understanding their requirements and translating their needs into social media advertising activities.  In addition to campaign creation and monitoring duties, you will also identify and drive internal productivity and

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