Austin Tech Jobs and Startup Jobs

Collaborate with product managers and engineers to define broad requirements and design goals. Build prototypes of various fidelity to validate new product concepts. Relentlessly champion the user while defining user experience opportunities and identifying use cases. Identify usability issues for upcoming feature releases and collaboratively align on a solution. Tackle fiendishly complex design problems and provide clarity for the team as you break them down into viable, user-centered solutions. Analyze engagement metrics on in-flight pilots, and rapidly iterate the design with an eye towards constant improvement. Partner with UI engineers to test new features and identify bugs prior to deploying to production. Be the fountain of knowledge - keep the company in sync with user experience findings and the novel design approaches you’re pushing forward, actively doling out little nuggets of insights at just the right time.

You’re someone who knows how to work with others to drive ideas into reality, and you’re a strong, creative problem-solver who has a knack for making complex things simple, guided by customer data and business needs. As a UX Designer, you will be responsible for leading the design of major components of the user experience that scale across multiple products, platforms, and end-to-end scenarios for a variety of customers.

Conduct user research with all user segments—consumers and Partners. Identify user needs and goals. Develop task and workflow modeling, ethnography, and persona development. Complete rapid iterative usability testing as well as more formal, in-depth testing. Design and run usability tests for existing H-E-B digital properties like the H-E-B native app, H-E-B Pharmacy app, heb.com, centralmarket.com, and H-E-BtoYou (curbside pickup and delivery) to identify optimization opportunities.