Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

111

Desktop Support Technician

Amherst
Austin
1 hour ago
+15
Amherst is hiring for a Desktop Support Technician to join our IT department to be the first point of contact for Amherst employees experiencing any technical support related issues including but not limited to; software applications, desktop hardware, IP telephony services and printing. You will work at our Main Street Renewal office and occasionally commute to our HQ office at Capital of Texas Highway.

Retail Assistant Store Manager (Austin)

Tecovas
Austin
1 hour ago
An Assistant Store Manager at Tecovas contributes to a profitable and customer-centric environment through development of a team and manages the selling and operations of the store. Supports total store operations, product flow, and applies merchant and customer service skills to curate a compelling in store experience.

Channel Account Manager

Vyopta Incorporated
Austin
1 hour ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

Customer Success Representative

OutboundEngine
Austin
1 hour ago
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction.

Executive Administrator to CEO

Paradromics
Austin
1 day ago
This role involves working side-by-side with the Chief Executive Officer (CEO) of a biotechnology startup that is solving one of the most exciting technological problems of our generation. Paradromics is developing a neural interface that provides high-volume bidirectional data streaming capabilities between brains and computers—an implantable, wireless modem for the brain. The technology will allow physically disabled patients to connect

Director of Fulfillment Operations

Tecovas
Austin
1 day ago
Work closely with the COO to design and implement a plan to scale operational capacity and establish a fulfillment network footprint ahead of the accelerated growth plans of the company. Accountable for the management of the 3PL fulfillment relationship supporting all sales channels. Responsible for inventory control/inventory integrity audit activities in partnership with the Finance team. Ensure all established costs, quality, inventory integrity, service level and delivery commitments are met from operational partners. Act as Project Manager on initiatives as needed/requested. Develop project plans and scope of work. Coordinate the prioritization, development, testing and implementation for each project working with internal and external stakeholders. Anticipate bottlenecks, provide management escalation, prioritize and execute. Present a cogent summary of the options available, the associated costs and business risk with each option. Evaluate vendor proposals, negotiate with external partners and collaborate with internal teams to ensure that projects meet business requirements. Provide input to the development of the operational strategy on new and emerging products and services. Act as a stakeholder with the Product Development/Merchandising and Supply Chain teams on new product launch planning and execution. Provide leadership and support the execution for all software integration initiatives to improve operational execution for all aspects of the customer experience. Execute ad hoc requests that are often data intensive and require comfort with numbers to make decisions. Create, prepare, and edit daily, weekly, monthly operational KPI’s to drive decision making. Perform administrative activities associated with the effective management of operations, including compiling, storing, and retrieving production data for reports. Responsible for invoice audit and approvals on external operations vendors.

Support Analyst II

ESO Solutions
Austin
2 days ago
+15
Support Analyst II ESO Solutions is looking for fun, detail oriented people who love fixing problems and making customers happy.     Working at ESO Come help shape the future of healthcare. If you like solving difficult problems while making a difference, you’ll like working with us.   At ESO, we’re innovative problem solvers with a passion for moving healthcare forward. We have a team of talented people who enjoy coming to work every day in

Customer Success Manager, Mid-Market

Procore Technologies
Austin
2 days ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to partner with clients to drive adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a dispersed, yet highly collaborative team.

Customer Service Representative, CHIVE TV

Chive Media Group
Austin
2 days ago
+16
Chive Media Group is looking for the newest member of our CHIVE TV team to come on board as a Customer Service Representative. Do you eat, drink, and breathe sales? Do you dream of starting your own television network? Do you remember Glengarry Glen Ross? We are looking for a dynamic CSR to help our CHIVE TV team build our distribution and customer service. This person will assist CHIVE TV’s National Field Marketing and Account Director in

Operations and Customer Success Engineer

Octopus Deploy
Austin
3 days ago
Operations and Customer Success Engineer In many companies, support is an afterthought; a low-paid position with all the responsibility of keeping customers happy, but with no power to actually make a difference in the product, and no real support from the product team. Support staff are ignored when it comes to product planning, but they're left to deal with the angry emails when bad decisions impact customers. That is not this job. At

Account Manager, Mid Market

TrendKite
Austin
3 days ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Sr. Manager, Web and Digital Services

Ping Identity
Austin
3 days ago
+30
We are looking for an experienced web architecture and user experience professional to make Ping Identity's web footprint an engaging, informative destination for our current and future customers. This is a player-coach role within the Marketing Demand Generation team reporting to the Vice President of Demand Generation. You will establish the processes and standards by which updates are made to the website. You will drive the long-term project plan that implements state-of-the-art design, navigation, and optimization. As a coach, you will manage a team of digital services experts responsible for off-domain web channels including search, display, and e-mail. The successful candidate should love data and running a clean process. This role partners closely with the integrated marketing, product marketing, and web development teams.

Account Manager, SMB

TrendKite
Austin
3 days ago
+20
What we do:  Headquartered in the heart of Austin, TX, TrendKite is blazing the trails of category creation, taking earned media out of the era of media monitoring and into the age of Digital PR. This is a time of profound change as all aspects of life, including business, are impacted by the disruption of traditional journalism and the rise of social networks and other forms of communication. With this change, the PR industry has been redefined

Onboarding Consultant

TrendKite
Austin
3 days ago
+20
What we do:  Headquartered in the heart of Austin, TX, TrendKite is blazing the trails of category creation, taking earned media out of the era of media monitoring and into the age of Digital PR. This is a time of profound change as all aspects of life, including business, are impacted by the disruption of traditional journalism and the rise of social networks and other forms of communication. With this change, the PR industry has been redefined

Manager, Mid Market Accounts

TrendKite
Austin
3 days ago
+20
What we do:  Headquartered in the heart of Austin, TX, TrendKite is blazing the trails of category creation, taking earned media out of the era of media monitoring and into the age of Digital PR. This is a time of profound change as all aspects of life, including business, are impacted by the disruption of traditional journalism and the rise of social networks and other forms of communication. With this change, the PR industry has been redefined

Manager, Customer Success

SailPoint
Austin
3 days ago
+18
The Manager of Americas Customer Success is responsible for overall customer retention and satisfaction, as well as building and managing business relationships between various SailPoint teams. This role serves as a manager to the Customer Success Managers by enabling them to help our customers achieve success through the use of SailPoint’s product and services.  This role is all about customer satisfaction and is not a quota carrying sales position.

Operations Center Technician

Blackbaud
Austin
3 days ago
+17
The Ops Center Tech (Jr. Sys Admin) acts as the entry point into Blackbaud Operations, managing incoming service requests and incidents. Detail-oriented and disciplined, the Ops Center Tech is focused on service request completion, incident detection and resolution, and excellent customer service. The Ops Center Tech manages ticketing queues and engages in proactive monitoring of Blackbaud’s hosted infrastructure and applications. The ideal candidate is a great communicator and able to translate technical knowledge into actionable direction.

Associate Account Manager (Enterprise)

BigCommerce
Austin
4 days ago
+24
Have complete ownership over an assigned Book of Business of Enterprise & Mid-Market customers. Responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong referenceable working C-level relationships with your clients. Research and understand your client’s industry. Conduct strategic business reviews with your customers to implement plans that drive success within their business. Manage your accounts towards achievement of key strategic outcomes. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Provide best practices, advice and guidance while identifying opportunities to help your book of business grow. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals. Serve as the most experienced trusted advisor for both clients, partners and internal team members. Work with cross functional teams across Sales, Client Success, Marketing and, Premium Services to deliver the best experience for your customers and raise key metrics, like company NPS. Assist with high severity requests or issue escalations as needed, and manage the escalation through resolution. Advocate internally for clients inter and intra departmentally as required. Be comfortable stepping into unfamiliar situations, developing creative solutions and de-escalate critical issues, ensuring team members and clients are positioned for success.

Manager, Client Development

Technical Support Representative

Department Coordinator

Keller Williams Realty International
Austin
4 days ago
+16
What you’ll be called: Departmental Coordinator (Administrative Assistant)  Where you’ll work: Vendor Network Department Who are we looking for? As a Departmental Coordinator at KWRI, you will have the opportunity to work within a global organization that is growing at the speed of light. We’re looking for adaptable, driven and creative individual who wants to be a part of a dynamic environment. The Vendor Network Department is seeking a spunky,

KWRI College Associate

Keller Williams Realty International
Austin
4 days ago
+16
What you'll be called: College Associate, Spring 2019 Where you’ll work: KWRI Headquarters—Austin, TX Who we’re looking for: We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,848
Min: $29K
Max: $55K
Office Manager $50,545
Min: $36K
Max: $72K
Technical Support $52,951
Min: $25K
Max: $85K
Operations Associate $53,497
Min: $40K
Max: $77K
Desktop Support $56,000
Min: $40K
Max: $92K
Client Success Manager $63,205
Min: $43K
Max: $105K
Sales Operations Analyst $68,364
Min: $40K
Max: $110K
Business Analyst $73,538
Min: $54K
Max: $100K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $78,500
Min: $37K
Max: $130K
Operations Manager $92,871
Min: $45K
Max: $140K
Sales Operations Manager $93,038
Min: $70K
Max: $152K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $145,833
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $193,778
Min: $110K
Max: $275K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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