Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

119

Customer Support

AffiniPay, LLC
Austin
1 day ago
+22
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Application Support Analyst

Amherst
Austin
1 day ago
+15
Provide end user support for our property management software. Manage the support queue in JIRA, our ticketing software which includes routing tickets to the correct departments and ensuring SLA’s are met. Troubleshoot with users over the phone, through JIRA and email to solve issues with the software. Coordinate with software vendor on submission along with resolution of bugs and enhancement requests. Handle administration of the property management software including user security and system customization. Assist with special projects as assigned by your manager which normally include management reporting and process improvement. 

Executive Administrative Assistant

ThousandEyes
Austin
1 day ago
We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working with our executive team.

Consumer Success Supervisor

Opcity Inc
Austin
1 day ago
+14
The Consumer Success Supervisor (CSS) role presents the ideal opportunity to develop, lead, counsel, and motivate Consumer Sales Representatives (CSRs) to achieve goals and quotas by delivering superior service and resolution to Opcity's clients. This role will allow you to work side by side with our Consumer Success Managers. The Supervisor role supports CSMs by helping with their day to day responsibilities. They will assist CSMs with coaching and development of CSRs, including but not limited to- call breakdown and side by side coaching. The supervisor role is a flex schedule- working some weekends will be required.

Client Success Representative

Call Center Representative

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Senior Manager of Client Success

Load 3 more jobs7 jobs at Opcity Inc

Network Engineer

Hudson River Trading
Austin
1 day ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Major Account Support Specialist

ShipStation
Austin
2 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Membership Recruiter

GLG (Gerson Lehrman Group)
Austin
2 days ago
+16
Does pitching to and recruiting executives across a range of industries excite you? Are you motivated by targets to increase your earnings potential in a sales-like role? Are you comfortable making cold-calls? Do you have a do-what-it-takes work ethic?  GLG is seeking driven candidates for our Membership Recruiter position to join our fastest-growing team in Austin, TX.  Recruiters know how to make the right connections with the right people in a

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
2 days ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Customer Success Representative

LogicMonitor
Austin
2 days ago
+63
The Customer Success Representative is responsible for developing and managing LogicMonitor's post-sales relationship with designated Primary Market Pool Accounts. The Customer Success Representative role will be highly transactional, servicing a large number of primary and starter package accounts through a variety of communication and outreach campaigns. The goal of the Customer Success Representative will be to increase overall long term value and customer satisfaction ratings for assigned accounts, while at the same time identifying accounts with potential to grow into the Major or Strategic markets. TheCustomer Success Representative will assume full account ownership of all starter package accounts, thereby allowing the Customer Success Managers to increase engagement frequency with higher-value Major and Strategic Market Accounts

Office Administrator

ScaleFactor
Austin
3 days ago
+11
Support the people operations of the business, which includes prepping welcome packs for new team members and providing a great experience. Manage the cleanliness of the reception area and meeting rooms as needed. Perform general office duties, including scanning, printing, and troubleshooting when necessary. Greet & register guests and show them around as needed. Assist the HQ Manager with organizing customer welcome packs and managing inventory for the business. Assist with events (on-site and off-site) like lunch & learns, team activities, and other events as needed. Manage the Director of People’s calendar, confirm key meetings and prioritize and schedule meeting requests and conference calls. Manage the Director of People’s inbox and communications including responding on the director’s behalf and ensuring timely responses for all VIP interactions.

Systems Analyst

Procore Technologies
Austin
3 days ago
+20
We’re looking for a Systems Analyst to oversee information systems functions for the Engineering department. That will include the administration, configuration, and optimization of technical information systems platforms. In this role, you’ll protect the R&D team’s data, tools, and information systems while ensuring rapid response and an excellent customer experience for all users. Responsibilities include analysis, and modification of enterprise systems access, application software configurations, and systems management, including auditing and reporting.

Customer Support Representative (Third Shift)

Customer Success Manager, Mid-Market

Workplace Assistant

Senior Systems Manager

Customer Support Representative

Manager, Emerging Specialty Contractors

Senior Manager, Engagements

Information Systems Engineer II

Load 5 more jobs9 jobs at Procore Technologies

IT Director

Compeat
Austin
3 days ago
+18
  Compeat is a leading provider of SaaS fully-integrated technology solutions for the restaurant industry. We are growing exponentially, and are looking for phenomenal people to grow with us. We pride ourselves on our amazing people, top-notch technology, and a fun employee-focused corporate culture. As the IT Director, you will be responsible for IT and DevOps at Compeat. The ideal candidate has experience moving an IT organization in the

Technical Support Specialist (1st shift)

WP Engine
Austin
3 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
3 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

General Manager, Aceable

Aceable
Austin
4 days ago
+39
Be accountable for the business unit’s performance versus a mutually agreed upon strategy and budget. Optimize the strategy and key initiatives to accelerate growth and profitability. Work with FP&A on optimizing product strategy. Work with Product and Marketing on optimizing exposure of the product to Aceable’s course takers as well as fostering programs to grow new prospects for the operation. Lead efforts to optimize call center costs while maintaining a high standard of quality in alignment with the Aceable brand. Manage a team of high caliber industry veterans, ensuring everyone is well-coordinated within Aceable as well as productive via managing people and procedures. Review organizational process flows and expenses with an eye towards further improving efficiencies.

Experienced Logistics Professionals & Leaders

Shipwell
Austin
4 days ago
About Shipwell Shipwell believes we are fundamentally changing the logistics industry by breaking the mold of how the supply chain has been operated since its inception. We work with thousands of shippers and carriers to create the first automated solution in logistics through an unmatched technology platform that enables everyone to ship like Amazon. With a fast-paced and gritty startup mentally, which is generating a lot of buzz in the

Client Success Manager

DISCO
Austin
4 days ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Team Manager, Customer Advocacy

Compeat
Austin
4 days ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Customer Engagement Specialist

RigUp
Austin
4 days ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Customer Success Manager

Square Root
Austin
4 days ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+28
eCommerce, Travel

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