Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

120

Customer Success Manager

ScaleFactor
Austin
8 hours ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Admin - Executive I

GoDaddy
Austin
12 hours ago
+28
Have end-to-end responsibility for managing multiple executive calendars simultaneously. Make complex domestic and international travel arrangements for multiple executives. Prepare comprehensive itineraries for executive travel. Arrange off-sites, team functions and morale events. Support day-to-day needs of teams of varying sizes. Prepare and submit expense reports. Manage team communications and distribution lists, as well as communication with external business partners. Partner with key stakeholders on projects as needed – e.g., Finance, Legal, HR, Marketing and the. Senior Leadership Team. Provide backup to the Executive Assistants as needed to cover vacations, etc..

Business Systems Manager

Tecovas
Austin
14 hours ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Manager Corporate IT

Personify
Austin
15 hours ago
+12
• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance. • Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards. • Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure. • Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders. • Support department wide budget forecasting within Corp IT. • Support SOC and PCI audits compliance process and procedures.

Customer Onboarding Specialist

GoDaddy
Austin
15 hours ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

IT Support Analyst

Blackbaud
Austin
15 hours ago
+38
The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s end users. This position will focus on automation of back-office tasks, software deployment, and system integration.

Senior Engineer, Unified Communications

Blackbaud
Austin
15 hours ago
+38
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

EVENTS OPERATIONS COORDINATOR (CONTRACT)

Drillinginfo
Austin
15 hours ago
Reporting to the Senior Event Manager, the Event Operations Coordinator is initial point of contact for the Events Services team. Bring your enthusiasm, fresh ideas and impeccable organizational skills to an amazing culture and help us not leave anything about an event to chance. We are in need of an independent, organized, self-starter with a Marketing background to join our team in support of various functions. Experience in logistics, hospitality and/or event management required. Bachelor's Degree or equivalent real-world experience required.

Customer Advocates

LegalZoom
Austin
15 hours ago
LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

IT Compliance Analyst

ClearDATA
Austin
15 hours ago
+37
ClearDATA is hiring a IT Compliance Analyst to join our growing Privacy & Compliance team. ClearDATA is a dynamic, fast growing company that is successfully working to fundamentally make healthcare better. ClearDATA has a reputation for driving innovation and expertise into the healthcare and life sciences industries. This role will report to the Director of Compliance, Privacy & Security. You will assess the security and privacy compliance of the internal organization and operations, while supporting the continuous improvement of the corporate compliance posture.

Customer Support Specialist- Overnight

Volusion
Austin
17 hours ago
+21
As a Overnight Customer Support Specialist you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Senior Customer Success Manager

A Cloud Guru
Austin
17 hours ago
+16
As an a Senior Customer Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating through customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with Product, Relationship Managers, and Marketing.

Technical Support Specialist (L2-L3)

SecureLink
Austin
17 hours ago
+31
Technical Support Specialists are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Call Center Representative

Opcity Inc
Austin
17 hours ago
+14
We are currently seeking a Full-time, highly motivated Call Center Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Client Success Representative

Consumer Success Supervisor

Senior Manager of Client Success

Load 3 more jobs7 jobs at Opcity Inc

Customer Service Representative

HomeAway
Austin
17 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things HomeAway, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Global Claims Manager

Manager, North America Partner Success

Customer Success Manager I

Khoros
Austin
17 hours ago
+49
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

IT Specialist

OutboundEngine
Austin
17 hours ago
+21
OutboundEngine is seeking an IT Specialist to provide outstanding support for our employees. The ideal candidate will be passionate about technology, highly motivated, customer focused with a can-do attitude. We need someone who drives for results, has the ability to quickly learn new technologies, and make an immediate impact. This role is for someone who wants to grow their career while working at one of the fastest growing software startups in Austin.

Operations Associate

OutboundEngine
Austin
17 hours ago
+21
We are looking for a well-organized, self-motivated Operations Associate to join our Operations team supporting our sales leads and billing processes. In this role, you will get experience with Salesforce Admin Tools, Sales/Data Operations, Analytics, and Data Mining. If you are an analytical problem solver who thrives in an environment where you can help others succeed, this might be the perfect job for you.

Survey Associate

GLG (Gerson Lehrman Group)
Austin
20 hours ago
+16
GLG is seeking a highly-motivated and enthusiastic individual to join the Survey Team in Austin, Texas. The Survey Associate will join a growing Global Survey Team which collaborates with GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies, as well as colleagues throughout GLG.  The Survey Associate will be responsible for participating

Customer Support

AffiniPay, LLC
Austin
2 days ago
+22
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $96,694
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+37
Cloud, Healthtech
+11
Fintech, Software

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