Austin Tech Jobs and Startup Jobs

131

IT Systems Administrator

REX
Austin
6 hours ago
+34
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
7 hours ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Manager, IT Network Engineering

CrowdStrike
Austin
11 hours ago
+36
The CrowdStrike Information Technology team is looking for a Manager, IT Network Engineering to join our team. This position plays a critical role in helping lead the team that is responsible for designing and supporting daily network operations for all CrowdStrike team members. This position will have a hands-on approach, working closely with business management and key personnel to identify and prioritize key initiatives.  Ensuring those initiatives enable agility in growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide leadership and mentorship to junior personnel within the Network Engineering Team, as well as formally present solutions to the team as part of our collaboration effort. 

Desktop Support Technician

Atlassian Systems Administrator

Sr. Consultant

Curriculum Developer

Systems Engineer (VDI)

Sr. Technical Writer

Security Researcher

Technical Account Manager

Technical Support Engineer

Senior Network Engineer

Systems Administrator

Sr. Manager, Production

IT Asset Manager

Sr. Technical Editor

Load 10 more jobs15 jobs at CrowdStrike

Content Marketing Specialist

BigCommerce
Austin
22 hours ago
+24
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is looking for a technically savvy, process-oriented, data-driven marketer whose focus is on growth by working directly on customer acquisition through content strategy, prioritization and creation. You must have a proven

Associate Customer Success Manager

Security Governance Risk & Compliance Analyst

Technical Support Representative

Product Support Engineer

Developer Documentation Specialist

Load 2 more jobs6 jobs at BigCommerce

Administrative Assistant, Coaching Program

Procore Technologies
Austin
1 day ago
+20
As a successful Administrative Assistant, you’re organized, flexible, and possess strong problem-solving and decision-making skills. You have an acute attention to detail and are able to prioritize a wide range of tasks while enjoying the administrative challenges of managing both executive and departmental needs. Above all, you embody our company values of Ownership, Openness, and Optimism and demonstrate these in your work and interactions.

Customer Success Coordinator

Incident Response Manager

IT Asset Analyst

IT Security Engineer

Customer Success Manager, Mid-Market (Specialty Contractors)

Load 2 more jobs6 jobs at Procore Technologies

Executive Director, Customer Operations

Vista Consulting Group
Austin
1 day ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Associate Technical Support Engineer (11AM - 8PM)

Khoros
Austin
1 day ago
+52
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Success Manager

AlertMedia
Austin
2 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Senior Manager, Digital Experience Optimization

Optimizely
Austin
2 days ago
+13
The Optimization Senior Manager/Manager is a key member of Optimizely’s fast-growing On-Demand Services offering. You’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll help your clients decide what to test and what the best approach would be for testing a given hypothesis. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. Eventually, you’ll review the results of an experiment with your client and help them uncover any business learnings.

Media Intake Specialist

DISCO
Austin
2 days ago
+31
Responsible for the proper handling and management of incoming forensic data either via physical media or through Disco High-Speed Uploader. Run directory reports on all incoming data and custom scripts to copy and stage data for processing. Identify and troubleshoot issues encountered while working with data, and escalate to senior team members and \ or management. Assist in managing the media lab to ensure that media is logged and stored properly while maintaining the integrity and confidentiality of client data in accordance with Disco procedures. Manage the media lab inventory by ordering and stocking hard drive supplies as needed. Provide daily activity report listing all media lab activities .

Senior System Administrator

Keller Williams Realty International
Austin
2 days ago
+16
Develop, install, administer, maintain and upgrade Linux based infrastructure within a corporate environment. Configure internal systems. Proactively identify areas of improvement to streamline operations. Perform system performance tuning and system monitoring (e.g., server system logs, messages and alerts). Diagnose and troubleshoot system issues and failures as they arise and develop long-term strategy to prevent future malfunctions. Ensure the smooth deployment of new applications. Maintain operating software such as OS, applications, library versions, etc. Control the production environment to ensure stability and uptime. Monitor networks and security, and manage complex systems. Automate tools, systematically reducing manual effort.

Account Manager, Mid-Market (Austin)

Medallia
Austin
2 days ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Director of Professional Services

Personify
Austin
2 days ago
+12
The Director of Professional Services is responsible for the development and management of a range of client success engagement strategies, tactics, to support the company’s strategic growth and drive the value of Personify products and tools for customers.  Provides a well-rounded client experience background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales, delivery and customer satisfaction.  This role can be located in Austin, Chicago or DC.

Tier 1 Customer Support Specialist

Social Solutions
Austin
2 days ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Advanced Support Consultant

Client Success Manager

Administrative Assistant (Front Desk)

Customer Care Coordinator (Contract)

RetailMeNot, Inc.
Austin
2 days ago
+40
RetailMeNot is looking for friendly, intelligent people to join our Customer Support team in our downtown Austin location on a contract basis. In this role, you will complete functions central to meeting quality and customer support goals on RetailMeNot, Inc.’s web properties. You will be trained on all team processes and functions as well as contributing to meeting team goals. In addition to on-the-job training, we offer competitive pay, an open culture. We look forward to reviewing your resume!

Data Support Engineer

Civitas Learning
Austin
2 days ago
+24
The Data Support Engineer provides ETL and product engineering support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Executive Assistant

DISCO
Austin
2 days ago
+31
DISCO is looking for an Executive Assistant to support our CEO, as well as work collaboratively with multiple organizations within the company to help drive the success of DISCO. In this role, you will manage multiple schedules, travel itineraries, and coordinate meetings and special events. A high level of professionalism and discretion is required as you will be working with external parties including the Board of Directors, outside executives, clients, vendors, and other Executive Assistants.

Executive Assistant

Amherst
Austin
2 days ago
+18
Amherst seeks an experienced Executive Assistant to support the Senior Leadership Amherst’s Acquisitions and Asset Management departments at our Austin headquarters. We desire an individual with a strong track record of success supporting executive leadership and the ability to have an immediate impact to the business through their advanced administrative, organizational, technical and communication skills. 

Retention Specialist

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Escrow Assistant | Tech Startup

REX
Austin
3 days ago
+34
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

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