Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

128

Manager of Technical Services

Personify
Austin
1 week ago
+12
The Manager of Technical Services will set strategic direction for Personify’s consulting practices under their responsibility to drive the achievement of divisional goals. As a trusted advisor to our customers, this person is responsible for creating an effective & strategic direction for customers through the value of our Personify360 product and tools. They will also be responsible for broad sales and professional service delivery goals within the technical consulting practice. Provides a well-rounded technical management background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales and delivery aspects of managing a consultancy practice.

Customer Experience Associate

Tecovas
Austin
1 week ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Customer Success Manager

SiteOwl
Austin
1 week ago
Finally! A B2B SaaS company where you can make your mark leading Customer Success! We're looking for a driven Customer Success Manager to join our growing team in San Antonio & Austin.  SiteOwl is the platform that enables management of electronic security systems. SiteOwl manages the complete system life cycle by integrating vendor services from design through delivery and support. We were established by a leading 17 year old electronic

Customer Success Manager - Austin

OneSpot
Austin
1 week ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Support Manager, Data Quality

TrendKite
Austin
1 week ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Consumer Success Representative - Spanish Bilingua…

Opcity Inc
Austin
1 week ago
+14
Opcity is currently seeking full- time Spanish Bilingual, highly motivated call center representative to join our team. In this role you will be the concierge, helping potential home buyers through the beginning stages of the home buying and/or selling process. Do you have customer service or outbound sales experience? Awesome, but certainly not necessary. To land this role, you do have to have some experience with helping people! This does not necessarily have to be traditional customer service: just make sure it is apparent for us to see where you gained that experience somewhere within your resume. Top performers also possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast paced, high energy environment.

Consumer Success Representative

Opcity Inc
Austin
1 week ago
+14
We are currently seeking Full-time, highly motivated Sales Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Client Outcome Manager

Square Root
Austin
1 week ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Data Support Engineer

Opcity Inc
Austin
1 week ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Customer Support Representative

TrendKite
Austin
1 week ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Account Manager, Enterprise

TrendKite
Austin
1 week ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
1 week ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
1 week ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Office Manager & Executive Administrator

Pingboard
Austin
1 week ago
+15
Pingboard is looking for an organized and effective Office Manager and Executive Admin to join our growing team in beautiful Austin, Texas. In this important role, you'll ensure our team and office have everything that's needed to do our best work together. To succeed in this role, the right candidate will be highly organized, excited to take on a variety of tasks, and will go above and beyond to maintain our collaborative, supportive, and

Technical Customer Support

SamCart
Austin
1 week ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

IT Service Desk Manager

Amherst
Austin
1 week ago
+15
IT Service Desk Manager    Amherst is a technology company with over twenty years of success developing and optimizing data analytics platforms for the real estate market. Having honed a unique analytical approach across residential real estate, commercial real estate, and fixed income, our platform powers various real estate business strategies including mortgage securitizations, asset management, and a single-family buy-to-rent. Our data,

Information Security Architect

LogicMonitor
Austin
1 week ago
+33
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT. We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie. Located in the 500 West 2nd Street tower, our brand-new

Channel Account Manager / National, Austin, Texas…

Vyopta Incorporated
Austin
1 week ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

Media Account Manager

AdAction Interactive
Austin
1 week ago
+18
AdAction Interactive is seeking a Media Account Manager to join our Media team and manage a portfolio of third party media supply partners.   This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Professional Services Consultant

ThousandEyes
Austin
1 week ago
About ThousandEyes

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,459
Min: $29K
Max: $55K
Operations Associate $51,498
Min: $28K
Max: $77K
Technical Support $52,457
Min: $25K
Max: $85K
Office Manager $52,462
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,714
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs
Live your purpose. Work your passion.