Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

128

Technical Support Representative (Contract)

Optimizely
Austin
1 week ago
+13
As part of the Customer Success team, TSEs contribute to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering customer questions, support tasks include leading projects to drive efficiency, documenting knowledge so customers can self-solve questions, and develop tools that allow our client to be more satisfied with Optimizely.

Technical Operations Analyst (Support)

SecureLink
Austin
1 week ago
+31
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Client Success Manager

EZ Texting
Austin
1 week ago
+35
CSM Job Description The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue

District Manager- Central Texas

Kendra Scott
Austin
1 week ago
+11
About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our

District Manager- FL, GA, Charleston

Kendra Scott
Austin
1 week ago
+11
About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our

Technical Support Engineer

Octopus Deploy
Austin
1 week ago
At Octopus Deploy we understand that our product is a lot more than just the software; it's the entire customer experience. It's our ability to provide brilliant support that sets us apart from our competitors. It's through support that customers connect with us and have experiences that can either make them proud to have chosen us, or regretful. With over 20,000 happy customers, we know that being able to provide personable, friendly, sincere, and ultimately helpful customer support is just as important as any line of code we write.   If you agree with us that support is one of the most important jobs in the company, that support staff should be consulted on feature design and product changes, and you are really driven to impress and delight customers, then we'd love to have you. Our theory is simple: we'll treat you like a star, so that you can treat our customers like stars.

Social Specialist

Tiger Pistol
Austin
1 week ago
As a Social Specialist with a focus on managed services, you will develop and quality assure Facebook and Instagram advertising campaigns for customers. You will have responsibility over a portfolio of end-customers, understanding their requirements and translating their needs into social media advertising activities.  In addition to campaign creation and monitoring duties, you will also identify and drive internal productivity and process improvements as they relate to our customer support operations.

Customer Success Manager

MongoDB
Austin
1 week ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Account Manager, Mid Market

TrendKite
Austin
1 week ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Project Team Lead

Eden
Austin
1 week ago
+17
WHAT WE'RE BUILDING Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each

Security Customer Advisor

Rapid7
Austin
2 weeks ago
+22
As a Customer Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service. Our Customer Advisors are responsible for leveraging their technical knowledge to guide customers in the successful usage of security product features and enhancements, and for positively impacting the overall success and maturity of customers’ security programs.

International User Success Specialist - Australia

ShipStation
Austin
2 weeks ago
As an International User Success Specialist, you’ll be at the vanguard of ShipStation’s growth with international customers. You will assist in on-boarding new users and troubleshooting though email, live chats, and phone calls. 

IT Team Lead

TrendKite
Austin
2 weeks ago
+20
We are looking for an IT Team Lead in our downtown Austin office. In this role, you will assume ownership of IT operations in its entirety and ensure all systems are running smoothly including network management, vendor management, desktop support, network/app security, VOIP/telecommunications, subscription management and financial optimization, and hardware procurement.

Customer Service Support Representative

Keller Williams Realty International
Austin
2 weeks ago
+16
Serve as the first point of contact for all client inquiries and questions received via phone and email. Process, track and resolve all client requests in database. Proactively call clients to determine client satisfaction and maintain accurate client feedback. Participate in client events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate client communication, including newsletters, emails and social media. Other duties as assigned.

Sr. Business Systems Analyst

Spredfast + Lithium
Austin
2 weeks ago
+16
Our Business Applications team is looking for a Senior Business Systems Analyst to join our Austin office. As a Sr. Business Systems Analyst, you'll have the opportunity to work in an environment where no two days are alike - no same old, same old here! Collaborating with business sponsors on various projects from deploying new systems to enhancements of existing enterprise applications is all in a day's work. You'll have an integral part in managing systems across various business units while providing prompt and complete resolution to technical challenges and business issues. 

ENTRY-LEVEL CONTRACT EVENT COORDINATOR

Drillinginfo
Austin
2 weeks ago
 Support Events Team with coordination of ongoing logistics associated with trade shows, including tradeshow registration for attendees, booking booth and/or meeting space, sponsorship deliverables, exhibition materials, food and refreshments, happy hours and/or dinners, hotel accommodations and travel. Coordinate logistics associated with training, including but not limited to booking venues in various cities, tracking participants and communicating event info, ensuring payment is received, food and refreshments, happy hours and/or dinners, hotel accommodations and travel. Support management of Drillinginfo’s master Tradeshow Calendar.

ACCOUNT MANAGER- RENEWALS

Drillinginfo
Austin
2 weeks ago
• Call on assigned client accounts for renewals and price increases. • Interact and build relationships with clients to help solve their greatest challenges. • Qualify your account base to identify opportunities to maximize the ROI for clients. • Manage your sales pipeline with SFDC to ensure activity levels position you for success. • Complete sales training classes on a regular basis. We are learners and we can always improve to be even more effective.

ACCOUNT MANAGER- PRT (TRADING & RISK)

Drillinginfo
Austin
2 weeks ago
·         Call on assigned client accounts for renewals and price increases. ·         Interact and build relationships with clients to help solve their greatest challenges. ·         Qualify your account base to identify opportunities to maximize the ROI for clients. ·         Manage your sales pipeline with SFDC to ensure activity levels position you for success. ·         Complete sales training classes on a regular basis. We are learners and we can always improve to be even more effective. ·         Travel could be up to 25% to attend trade shows, client meetings and sales academies.

Internal Systems Support Coordinator

LogicMonitor
Austin
2 weeks ago
+33
The Internal Systems Support Coordinator provides technological support for all end-users to optimize and grow LogicMonitor's internal IT infrastructure that employees, prospects, and customers depend on to communicate and interact with LM. Here's a closer look at your duties in this key role:

Business Systems Manager

Tecovas
Austin
2 weeks ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,459
Min: $29K
Max: $55K
Operations Associate $51,498
Min: $28K
Max: $77K
Technical Support $52,457
Min: $25K
Max: $85K
Office Manager $52,462
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,714
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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