Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

128

Customer Success Manager

Juniper Square
Austin
2 weeks ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Desktop Support Technician

Amherst
Austin
2 weeks ago
+15
Amherst is hiring for a Desktop Support Technician to join our IT department to be the first point of contact for Amherst employees experiencing any technical support related issues including but not limited to; software applications, desktop hardware, IP telephony services and printing. You will work at our Main Street Renewal office and occasionally commute to our HQ office at Capital of Texas Highway.

Customer Success Manager, OEM/Franchise Programs

Modernize
Austin
2 weeks ago
+24
In this position, you will identify and implement strategic partnerships which drive indirect (i.e outside of our internal sales channels) revenue and profit. Your knowledge of sophisticated partner development and cross-functional program management will be put to the test as you formulate and test creative concepts. Working in a highly collaborative team environment with the EVP of Business Development and other senior leaders, you will participate in the quarterly business cadence for setting and pursuing business goals. We are seeking applicants that have a passion for driving creative ideas through to sustainable revenue.

Technical Account Manager

Tenfold
Austin
2 weeks ago
+16
Tenfold is looking for a Technical Account Manager (TAM) to join our growing team. In this role you will work directly with our Customer Success Managers (CSMs) to remove road-blocks and technical challenges post sales for the customer, and identify potential opportunities for growth and value realization within the account. You will be customer facing and will partner with the CSM to achieve success in a customer relationship. The right person will have a consistent track record of solving complex technical problems with an adept technical skill set. Equally a strong technical acumen and communication skills to organize multiple parties towards swift success. In summary, we want problem solvers to help our customers achieve measurable success with our solution.

IT Support Specialist

Spredfast + Lithium
Austin
2 weeks ago
+16
1. Helpdesk support for end user system implementations, problem troubleshooting, repair/fix, and ongoing support process improvements. Work closely with help desk team members to drive productivity and customer satisfaction. 2. Windows and Apple OS end-user desktop build, support, capacity management, and performance tuning. 3. Must be experienced with setup and basic support of end user desktops including setting up monitors, keyboard, mouse, and cabling to IT standard desk configurations. 4. Respond to help desk ticket requests for support, supplies, replacement parts, etc as needed by local and remote staff. 5. Support company events in the local office and surrounding venues including physical setup, support of audio/visual equipment, manage web conference sessions (Zoom, WebEx, GotoWebinar, A/V Equipment), and general event support activities. 6. Work after-hours and weekends as needed for urgent escalations, off-peak systems maintenance, projects, etc.

Customer Success Manager

RigUp
Austin
2 weeks ago
+16
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

CX Agent - Product Support Representative

Dropbox
Austin
2 weeks ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

Customer Support

Athena Security
Austin
2 weeks ago
Athena Security is searching for a talented team player to fill the open position of Video Surveillance Monitoring Customer Support. We welcome your feedback and your outstanding work ethic.  Disturbed by all the shootings and other crimes in the news recently, our founders launched this startup to develop cutting-edge technology that focuses on proactively helping prevent a crime before it happens.  Athena Security is dedicated to providing its customers with the highest quality security products and services. Join our team today and be a part of our mission. In this role, you will perform security-related tasks (electronic security system monitoring, incident and activity report preparation, etc.).  

Network Engineer

Hudson River Trading
Austin
2 weeks ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Executive Administrator to CEO

Paradromics
Austin
2 weeks ago
This role involves working side-by-side with the Chief Executive Officer (CEO) of a biotechnology startup that is solving one of the most exciting technological problems of our generation. Paradromics is developing a neural interface that provides high-volume bidirectional data streaming capabilities between brains and computers—an implantable, wireless modem for the brain. The technology will allow physically disabled patients to connect directly with personal computers or with next-generation active prosthetic devices such as artificial eyes, ears, and limbs. As a member of the team, you would be an integral part of that mission.

Major Account Support Specialist

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Information Technology Procurement Specialist

Amherst
Austin
2 weeks ago
+15
Obtain quotes from vendors and create purchase orders. Review and approve invoices. Select vendors based on project requirements and market research. Assist in price negotiations for IT related services. Manage contracts, warranties, software licensing and renewals. Lifecycle Asset Management – conduct quarterly audits of stock. Facilitate deployment and recovery of assets to end users. Track and update technology budget against forecast and actual expenses. Work closely with facilities on office expansions and employee moves. Other duties as assigned.

Head of Education and Training

Juniper Square
Austin
3 weeks ago
Design, deliver and maintain training programs and curricula for new and existing customers and new Juniper Square employees. Create and deliver highly polished, customer-facing and internal-facing trainings and content that meet training objectives and learner needs. Content could include, but is not limited to: training videos, slide decks, instructor guides, articles and other learning resources. Redesign the existing help center and off the shelf resources. Monitor and measure effectiveness of training programs and conduct evaluations to identify areas for improvement in training process and resources. Collaborate with teams across Juniper Square to ensure customers and employees have resources they need to be successful.

Technology Support Representative

Keller Williams Realty International
Austin
3 weeks ago
+16
Our ideal Technology Support Representative is self-motivated, fast-paced, with a proven track record for success. You have a positive attitude and are customer service minded, constantly seeking to ensure that customer needs are met. You have a strong work ethic and are proactive to solve problems and create new processes. As our Technology Support Representative, you are passionate about technology and looking for a challenging environment where you can grow.

Global Account Manager

UiPath
Austin
3 weeks ago
+34
The Global Account Manager (GAM) is the conductor for two to six global accounts. As the conductor of the symphony unifies performers, sets the tempo, executes clear preparations and beats, they also listen critically and shape the sound of the ensemble. In the world of global sales, this is the Global Account Manager. Hello, Maestro. The GAM partners closely with the client as the trusted subject matter expert at executive levels around the globe, and simultaneously partners with internal stakeholders and cross-functional teams in local markets to ensure proper alignment and execution of the strategy. Through extensive dialogue and deep dive analysis, the GAM shapes and implements the solution strategy that is unique to the client. Armed with a global revenue goal to accomplish annually, the GAM will cultivate the pipeline for both new opportunity and existing UiPath customers.

KWRI College Associate

Keller Williams Realty International
Austin
3 weeks ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Customer Support Specialist

Eden
Austin
3 weeks ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Administrative Assistant

360training.com
Austin
3 weeks ago
+14
The Administrative Assistant will provide administrative support to the CEO and members of the Senior Management team. This position will manage mostly business related tasks for the team, including creating reports, organizing travel and accommodations, taking minutes, maintaining calendars and files and other organizational tasks. The ideal candidate will be extremely fast at solving problems, able to maintain strict confidentiality and have experience as an executive assistant.

SaaS User Success Specialist

ShipStation
Austin
3 weeks ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Office Coordinator/Executive Assistant

Modernize
Austin
3 weeks ago
+24
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,459
Min: $29K
Max: $55K
Operations Associate $51,498
Min: $28K
Max: $77K
Technical Support $52,457
Min: $25K
Max: $85K
Office Manager $52,462
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,714
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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