Customer Success Jobs in Austin

75

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
7 hours ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Customer Engagement Specialist

RigUp
Austin
9 hours ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Sales Development Representative

Sana Benefits
Austin
10 hours ago
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem. To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain

Real Estate Transaction Advisor

Amherst
Austin
14 hours ago
+18
As a Real Estate Transaction Advisor, you are a licensed real estate agent with a passion for helping clients transact and close on the right home. You are a Real Estate expert that wants to see deals through to the end. You are organized and diligent about your follow up and know how important it is to deliver an amazing customer experience. This is an opportunity to work in a new role with a high volume of transactions and no lead generation.

Executive Director, Customer Operations

Vista Consulting Group
Austin
1 day ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Sales Manager

College Forward
Austin
1 day ago
Reporting to the Managing Director of CoPilot, the CSM will act as primary lead generator for the CoPilot team. The CSM will oversee the Sales efforts by: directly contacting potential partner organizations, monitoring inbound leads, converting leads into official partner, giving product demonstrations, and documenting processes. The CSM will work closely with CoPilot colleagues to explore, create, and refine impact analyses that reinforces CoPilot’s value.

Customer Success Manager

AlertMedia
Austin
2 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Account Manager, Mid-Market (Austin)

Medallia
Austin
2 days ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Retention Specialist

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Success Specialist

REX
Austin
3 days ago
+34
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
3 days ago
+34
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Associate Customer Success Manager

BigCommerce
Austin
3 days ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Client Development Account Executive (eCommerce)

Customer Success Coordinator

Procore Technologies
Austin
3 days ago
+20
Procore is seeking a Customer Success Coordinator to join our Customer Success team in Austin, TX. In this role, you’ll serve as an important resource for our Customer Success teams, helping create a seamless and efficient working environment day after day.  As a Customer Success Coordinator, you’ll interface with all levels of our organization in addition to high profile clients, partners, associates, and service providers. Successful candidates

Customer Success Manager, Mid-Market (Specialty Contractors)

Director, Customer Success (Latin America)

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
4 days ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Customer Success Manager

Square Root
Austin
4 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Director, Customer Success - Onboarding & Adop…

Blackbaud
Austin
4 days ago
+38
At Blackbaud, we see customers as the heroes in the social good movement. We invest to understand them, always do what's right for them, go out of our way for them, and consider ourselves an extension of their team. Customer Success is absolutely vital to our customers. We will not be successful unless our customers are receiving clear value from our products and services. As such, we are searching for Director, Customer Success for being responsible for driving success for our customers through adoption, retention and tech touch programs and solution onboarding.

Strategic Peer-to-Peer Fundraising Adviser

Software Instructor

Customer Success Manager, Arts & Cultural

Client Success Representative

Opcity Inc
Austin
4 days ago
+14
We are currently seeking a Full-time, highly motivated Client Success Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Manager, Customer Success

AlertMedia
Austin
5 days ago
+29
The Role: Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right

Pricing Director

AlertMedia
Austin
5 days ago
+29
The Role: AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to

Expansion Sales Leader

AlertMedia
Austin
5 days ago
+29
The Role: AlertMedia is looking for an Expansion Sales Leader to help increase revenue across our fast-growing customer base. This role will help grow revenue through leadership and participation in customer renewals, up-sells, and expansions. The Expansion Sales Leader will work closely with our amazing customers, while partnering with our Customer Success Managers and Account Executives to accomplish these goals. Success will be measured in our

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