IT Jobs in Austin

30

IT Systems Administrator

REX
Austin
9 hours ago
+34
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Atlassian Tools Administrator

Cloudflare
Austin
9 hours ago
+21
Cloudflare's Engineering team depends on many internal tools in order to do their best work - primarily the Atlassian suite of products (currently Jira, Confluence, Bitbucket and various plugins for each). The vast majority of our developer tools are operated on Cloudflare's own internal infrastructure, and as such requires a technical administrator to operate them. The systems owned by this team are highly visible to the entire Cloudflare organization, and used by employees across the world. You would be responsible for owning and operating these tools, with the support of the broader Engineering & Operations organizations. You’re also empowered and expected to use insight, experience and creativity to innovate: find solutions and automation that are elegant, easier to use, easier to operate.

IT Technical Billing Lead

Technical Support Engineer - Returnship

Technical Support Engineer - Multilingual Preferred

Business Systems Analyst

LogicMonitor
Austin
9 hours ago
+63
As a member of the Business Systems team you will be responsible for the design, implementation, and ongoing optimization of critical systems supporting the Company's revenue processes (customer lifecycle and quote-to-cash). You will analyze existing systems, identify improvement opportunities, and project manage feature enhancements to completion. This position is highly collaborative and will work across departments including Finance, Sales, and Customer Experience to ensure the scalability of our business systems and processes.

Internal Systems Engineer

Technical Support Engineer

Manager, IT Network Engineering

CrowdStrike
Austin
14 hours ago
+36
The CrowdStrike Information Technology team is looking for a Manager, IT Network Engineering to join our team. This position plays a critical role in helping lead the team that is responsible for designing and supporting daily network operations for all CrowdStrike team members. This position will have a hands-on approach, working closely with business management and key personnel to identify and prioritize key initiatives.  Ensuring those initiatives enable agility in growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide leadership and mentorship to junior personnel within the Network Engineering Team, as well as formally present solutions to the team as part of our collaboration effort. 

Desktop Support Technician

Atlassian Systems Administrator

Sr. Consultant

Systems Engineer (VDI)

Security Researcher

Technical Account Manager

Technical Support Engineer

Senior Network Engineer

Systems Administrator

IT Asset Manager

Load 7 more jobs11 jobs at CrowdStrike

Senior System Administrator

Keller Williams Realty International
Austin
2 days ago
+16
Develop, install, administer, maintain and upgrade Linux based infrastructure within a corporate environment. Configure internal systems. Proactively identify areas of improvement to streamline operations. Perform system performance tuning and system monitoring (e.g., server system logs, messages and alerts). Diagnose and troubleshoot system issues and failures as they arise and develop long-term strategy to prevent future malfunctions. Ensure the smooth deployment of new applications. Maintain operating software such as OS, applications, library versions, etc. Control the production environment to ensure stability and uptime. Monitor networks and security, and manage complex systems. Automate tools, systematically reducing manual effort.

Data Support Engineer

Civitas Learning
Austin
2 days ago
+24
The Data Support Engineer provides ETL and product engineering support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

GIS Technician

Drillinginfo
Austin
4 days ago
The Consulting team at Drillinginfo is seeking an individual with the goal of working in a professional environment to gain practical GIS and mapping knowledge and experience. Drillinginfo offers a suite of products and services that provide the predictive tools, technology, and intelligence needed to drive energy customers’ strategies. As a GIS Technician, you can gain experience in an enterprise GIS environment via transforming legal documents and plat maps by creating & editing polygons using ArcGIS. You will be exposed to important industry skills such as georeferencing, geoprocessing, coordinate systems, Python, SQL, cartography, and relational database concepts.

Technical Support Engineer

Optimizely
Austin
4 days ago
+13
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.

IT Helpdesk Technician

DISCO
Austin
5 days ago
+31
As an IT Helpdesk Technician, you will help scale DISCO by orders of magnitude and extend the organization’s presence globally while ensuring the security of the company’s intellectual property and user data. You will be responsible for handling endpoint management, user account provisioning, and service desk requests while helping to facilitate this explosive growth.

Technical Support Engineer

Rapid7
Austin
5 days ago
+24
Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Serves as the liaison between Rapid7 and the customer. Follows up, tests, and troubleshoots as necessary. Partners with development team on root cause analysis.. Keeps customer informed of case resolution.  Interacts closely with other departments to provide first hand feedback from customers..

Incident Response Manager

Procore Technologies
Austin
5 days ago
+20
Analyze and coordinate inter-organization incident response and troubleshooting activities on critical incidents. Lead, manage, and drive implementation of the Incident Response process, including post-incident follow-up activities across R&D teams. Creatively encourage and maintain a blameless incident response culture. Design and implement effective postmortem learning and knowledge sharing practices to ensure that the spirit of continuous improvement is at the heart of our Incident Response process. Work collaboratively with stakeholders across R&D to define goals and track performance trends against Incident Response target metrics such as time to first response, time to resolution, etc., across a variety of services.

IT Asset Analyst

IT Security Engineer

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
1 week ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Liquibase Support Engineer

Datical
Austin
1 week ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Systems Engineer

SecureLink
Austin
1 week ago
+33
We are looking for a Systems Engineer to help create and maintain the modern, scalable, secure, performant internal computing infrastructure for SecureLink that enables and optimizes business operations. As a member of the Information Security team, our Systems Engineer will uphold a pro-active security stance for both corporate and product technology. Responsible for the maintenance of the corporate computing environment and end-user support.

Cloud Systems Administrator

SailPoint
Austin
1 week ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

IT System Operations Tech

Blackbaud
Austin
1 week ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Continual Service Improvement Manager

Senior Systems Engineer,

Cyber Security Architect

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Manager, IT Change Management

Team Lead, System & Network Operations Center

Load 4 more jobs8 jobs at Blackbaud

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 week ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Security Governance Risk & Compliance Analyst

BigCommerce
Austin
1 week ago
+24
Function as a representative of Information Security leading by example, being diplomatic yet firm, fair, flexible and consistent in deploying industry-standard information security best practices and applicable laws, regulations, and policies. Assistance in evaluating the design and operating effectiveness of the BC Integrated Secure Controls Framework (BC SCF) built from Industry Standards such as NIST, ISO 27001, PCI DSS around technology controls, including, but not limited to Software Development Lifecycle (SDLC), Logical Security, Data interfaces, availability/redundancy, and Cyber / Info security. Preparing supporting evidence, documenting test plans which clearly describes the audit procedures performed, results of testing and conclusions reached for various processes. Designing technology diagrams detailing the systems and their dependencies during the audit process Assisting with the Department’s data collection and analytics efforts and Internal Audit report preparation. Assisting in the development and tracking of control recommendations for corrective action/improvement.  Work with Internal business units including engineering stakeholders to identify and continuously improve departmental practices.

Technical Support Representative

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
1 week ago
+33
Technical Operation Analysts are responsible for ensuring our customer base is operational and functioning. In this role you will interact with customers to establish, fix, or expand their SecureLink deployment. This role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. Working with our technical operations team provides a unique experience, allowing you to become technically versed in many areas. 

Network Engineer

CLEAR
Austin
1 week ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

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