Operations Manager Jobs in Austin

33

Senior Manager, Regulatory Operations

HomeAway
Austin
11 hours ago
+28
HomeAway is looking for a talented Senior Manager, Regulatory Operations to manage a cross-functional team focused on regulatory operations and differentiating HomeAway in communities across the globe. This role provides a unique opportunity to gain exposure across HomeAway’s business operations and functional teams. You and your team will partner with Regional Leaders, Product, Marketing, Customer Experience, Legal and Government Affairs to research and define standard methodologies, collaborate on action plans, lead execution and track overall progress. You will influence leadership and maintain strong alignment with key departments to ensure our response to evolving regulations is well planned and effectively executed. You and your team will understand the overall business impact of regulation, implement coordinated programs in response to regulation and liaise with municipal staff to identify and resolve issues as they arise.

Manager, North America Partner Success

Director of Field Operations

Kendra Scott
Austin
11 hours ago
+11
Reporting directly to the VP of Retail, the Director of Field Operations is a critical support in setting up our field teams for success. Primary focus includes leading the Field Operations team and partnering with cross-functional teams within the Home Office to develop relevant strategies, initiatives, tools, resources training and communications to maintain a focus on operational excellence and WOW customer service to support Store teams in achieving their goals.

Customer Success Manager

Medallia
Austin
18 hours ago
+32
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Client Success Manager

Iodine Software
Austin
1 day ago
+11
You will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Customer Success Manager, Enterprise

WP Engine
Austin
1 day ago
+15
Work with our Enterprise clients to help identify, quantify and track the key performance indicators most important to their business; create customer success plans to help customers achieve their goals. Program manage escalations, campaigns and high traffic events; anticipating needs based on an understanding of customer initiatives and holding the partnership accountable to shared goals. Partner with the Sales Account Managers to continually identify and develop new opportunities to drive adoption and align with customers' strategic goals.

Executive Director

New Knowledge
Austin
2 days ago
+19
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Customer Success Manager

Square Root
Austin
2 days ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Director, Merchant Strategy & Partnerships

DoorDash
Austin
2 days ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Senior Director of Consulting Services

Civitas Learning
Austin
3 days ago
+24
The Senior Director of Consulting will be responsible for effectively managing projects, providing solutions design, and implementing and generating project results for the organization. Additionally they will be expected to identify, create, and deliver innovative service strategies and tools to generate revenue opportunities related to new and existing partners. One of the main functions includes leading and coordinating team efforts in data gathering and analysis to increase company profitability. They will also collaborate in project planning and execution, as well as collect feedback after project deployment. The Senior Director of Consulting will play a key role in professional development by mentoring junior staff and motivating them on a regular basis. They will also be expected to create strong business relationships, use tracking tools to measure progress and benefits provided to the partners, measure budget plans, and modify them according to partner expectations. 

Director of Strategic Planning

Tecovas
Austin
3 days ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Director of Franchise Relations, KWW

Keller Williams Realty International
Austin
3 days ago
+16
Implement Keller Williams systems and models in new regions globally. Ensure sustainable value and partnership to our global regions to enable their success in launch, growth and achievement phases. In partnership with worldwide regional leadership, conduct annual strategic planning, quarterly business reviews and own ongoing regional interactions and communications. Own the finances of the worldwide division including monthly and annual oversight, budgeting and forecasting, billing and accounts receivable, and tax issues. Drive cross-functional communication to leverage internal business units to support our global regional offices and influence internal Keller Williams business priorities. Thoroughly understand each region’s mission and regional operations to maximize the value of delivery of existing solutions, and effectively identify new opportunities to insert Keller Williams systems, models, tools and technology solutions to increase effectiveness and profitability. Work with regional leadership to continue to implement the Keller Williams models, systems and drive the value proposition of KWW.

Customer Success Manager

SecureLink
Austin
4 days ago
+31
The Customer Success Manager is the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion. 

Retail Assistant Store Manager (Austin)

Tecovas
Austin
6 days ago
An Assistant Store Manager at Tecovas contributes to a profitable and customer-centric environment through development of a team and manages the selling and operations of the store. Supports total store operations, product flow, and applies merchant and customer service skills to curate a compelling in store experience.

Procurement Specialist / Buyer

Paradromics
Austin
6 days ago
f you are interested in helping the team solve one of the most challenging technological problems of our generation, you thrive in a fast-pace environment, and want to be surrounded by a team of brilliant scientists, engineers, and all around hard workers, then Paradromics may be for you.  Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural interface technologies will initially be used to help physically disabled patients reconnect with the outside world – with infinite possibilities beyond.   You would play a significant role on our team by being responsible for the purchasing, inspecting, and receiving of goods for our company as well as creating and documenting the Standard Operating Procedure for the procurement function.  The Procurement Specialist / Buyer will work in our North Austin, Texas office providing support to the Director of Operations. 

VP & GM, Educational Services

Blackbaud
Austin
6 days ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Manager of Technical Services

Personify
Austin
1 week ago
+12
The Manager of Technical Services will set strategic direction for Personify’s consulting practices under their responsibility to drive the achievement of divisional goals. As a trusted advisor to our customers, this person is responsible for creating an effective & strategic direction for customers through the value of our Personify360 product and tools. They will also be responsible for broad sales and professional service delivery goals within the technical consulting practice. Provides a well-rounded technical management background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales and delivery aspects of managing a consultancy practice.

Customer Success Manager - Austin

OneSpot
Austin
1 week ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Client Outcome Manager

Square Root
Austin
1 week ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Enterprise Customer Success Manager

TrendKite
Austin
1 week ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Senior Manager, Customer Success (Latin America)

Procore Technologies
Austin
1 week ago
+20
We’re looking for a Senior Manager to Support our Latin America Customer Success team, to help lead, scale, and inspire a team of talented individuals committed to providing long-term customer value. Customer Success is a vital team at Procore, instrumental to long-term profitability. Key objectives of the team include driving adoption, nurturing executive relationships, identifying champions and ensuring each client is able to quantify value from their investment, while providing world-class customer service. This role will focus on evolving our current processes to scale while ensuring we’re delivering meaningful/quantifiable outputs for each Enterprise customer, annually. Looking for a leader who excels in hyper-growth speed and is passionate about leading individuals, inspiring top performance, and developing a team that embraces Procore’s values of Openness, Optimism, and Ownership.

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