Director Enablement and Training
Develop enablement and education programs for sales, on-boarding, customer success, and customer support(revenue organization), design and implement action plans, solicit feedback and measure program effectiveness.
Lead and evolve the new hire on-boarding programs for the revenue organization.
Develop, manage, and update all value & technical sales training content.
Manage and curate sales content and ensure that all information is easily and readily accessible at the point of need.
Create written, video, audio content to educate the sales teams and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work.
Coordinate with the leadership to deliver ongoing training sessions.
Build a method to qualify employee understanding and comprehension of content.
Shadow calls and demos within the revenue organization to identify gaps where sales processes can be improved.
Field ad hoc content and support requests from the revenue team.
Define, track and report on key metrics that indicate sales effectiveness improvements and skill development traction.
Partner with Revenue Operations to ensure proper adoption and usage of our tools.
Define and map sales processes.