Austin Tech Jobs and Startup Jobs

42

Customer Support Manager

TrendKite
Austin
5 hours ago
+20
We are looking to hire an experienced Customer Support Manager to lead a team of account architects who provide post-sales support for existing customers. Account architects support customer issues such as optimizing dashboards, creating new boolean search queries, and answering basic to advanced questions about the platform via email-based tickets. The manager will be expected to own performance metrics and KPIs, address any escalations, develop and refine processes, and provide career development to the team.

Product Analyst

HomeAway
Austin
5 hours ago
+28
Expedia Do you love analysis? Do you love vacations too? Do you want a job where you can swipe right for both analysis and vacations? The Data Insights Analyst is someone who is passionate about learning the business and using data, technology and analytics to provide valuable insights to drive the company’s critical business decisions. What you'll do: Challenges to work on: Measure the impact of our partner products on conversion and revenue Inf

Sr. Product Analyst

Lead Android Engineer, Traveler Apps

Sr. Data Insights Analyst

Senior Product Manager, Integrated Rates

Commerce and Strategy Analyst

Customer Service Representative

Product Manager, Traveler Checkout

Email Marketing Technology Manager

Lead iOS Engineer, Traveler Apps

Revenue Accountant

HR Business Partner

Senior Business Operations Strategy Analyst

Product Manager- Multifamily

Senior Manager, Partner Success

Senior Java Software Engineer

Senior Product Manager, Partner Acquisition & Onboarding

Sr. Experience Designer

Senior Product Manager, Marketplace Scores and Signals

Senior Data Scientist

Data Scientist II: Yield Optimization

Manager, North America Partner Success

Training Specialist (Trainer)

Staff (Lead) Full Stack Engineer

Partner Success Account Manager, Integrated Property Manager

Acquisition Account Manager

Senior Product Marketing Manager

Senior Manager, Strategy Integrated Property Management (IPM) Business

Senior Manager, Corporate Strategy

International Strategy Analyst Intern

Senior JavaScript Engineer

Principal Product Manager, Integrated Knowledge Experience

Staff Software Engineer

Product Manager, Identity

Sr Product Analyst

Senior Product Manager, Traveler Search & Discovery Platform Team

Senior Global Product Marketing Manager

Senior Product Manager, Pricing

Design Director

Strategy Analyst, Customer Experience

Senior Product Manager, Business Events

Advanced Data Insights Analyst, Customer Marketing Analytics

Sr. Software Engineer

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Senior Front End Software Engineer

CognitiveScale
Austin
10 hours ago
Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions. Has a passion for designing / developing elegant software solutions within time constraints in an agile environment. Has a passion for learning - continuously building new skills. Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle. Has strong collaborative skills coupled with ability to question.

DevOps Engineer

CognitiveScale
Austin
11 hours ago
Work on the infrastructure underlying all Development systems. This includes tooling for the CI/CD pipeline Work as a part of an Agile team to establish architectures for high availability and fault tolerance using load balancers, API gateways, etc. Develop tools that will provide insight into what our code is doing, when and where it's doing it, and how well it's running Promote a DevOps culture by building relationships across disciplines and driving enhancements to facilitate rapid feedback and the seamless flow of code into production Take ownership of your discipline alongside fellow practitioners and collaboratively learn and develop best practices

Full Stack Software Engineer

CognitiveScale
Austin
11 hours ago
We are looking for a person who: Has strong footing on technologies / components / concepts powering full-stack capabilities for developing and deploying Cognitive (AI) Solutions Has a passion for designing / developing elegant software solutions within time constraints in an agile environment Has a passion for learning - continuously building new skills Has a strategic point of view - a system thinker that keeps the customer success in mind throughout the project lifecycle Has strong collaborative skills coupled with ability to question

Technical Delivery Team Lead

CognitiveScale
Austin
11 hours ago
As a Technical Lead on our Delivery team you will be responsible for architecting and implementing solutions in Cortex5 based on clients’ requirements. This involves analysis, planning and technical expertise to implement a solution that will meet business needs and client commitments. As a technical expert, you will provide guidance as well as hands on execution of technical components and solutions. Additionally, the Technical Lead works with the product team leads to review and analyze current Cortex5 features and its ability to support strategic objectives of the client.

Machine Learning Engineer

CognitiveScale
Austin
11 hours ago
Analyze complex data from various sources to build next-generation ML systems Assist the engineering and operations organizations in integrating and deploying your solutions Estimate the effort involved and skills needed from a machine learning perspective for a specific customer engagement Able to learn industry processes and incorporating them in the solution Maintain high standard of quality and adhere to best coding practices. Coordinate and work collaboratively with remote teams to ensure smooth delivery Be responsible for measuring and optimizing the quality of your algorithms

Machine Learning Research Scientist

CognitiveScale
Austin
11 hours ago
Stellar background in statistical machine learning and data mining, in areas including but not limited to: online learning, nonlinear optimization, high-dimensional data clustering, classification, regression, ranking, probabilistic graphical models, and deep learning. PhD degree in AI, ML, statistical NLP or related technical fields. 10+ years of hands-on experience working in data science and/or machine learning. Practical experience building, testing and deploying ML models at scale. Experience with one or more of the programming languages and machine learning tools (Python, R, Julia, C/C++, Scala). Strong publication history in top-tier journals and conferences (e.g., Machine Learning Journal, DMKD, KAIS, ICML, KDD, ACL, NIPS, ECML, NAACL, IJCAI, AAAI). Strong interpersonal and communication skills and must be able to explain technical concepts and analysis implications clearly to a wide audience, including senior executives, and be able to translate business objectives into action. Experience with deep learning tools and packages (Caffe, PyTorch, Tensorflow). A clear passion for learning emerging technologies independently and continuously.

Senior Quality Assurance Engineer

TrendKite
Austin
1 day ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Strategic Sales Director

OneSpot
Austin
1 day ago
We’re looking for a passionate, motivated Strategic Sales Director who will own and carry a quota for the eastern region. The Strategic Sales Director will be managing large enterprise SaaS deals with the world’s biggest brands, with responsibility for end to end pipeline and relationship management as well as owning renewal, expansion and upsell opportunities. The Sales Director will be an expert at developing relationships with multiple stakeholders and telling a powerful and complex value proposition story.

HR Business Partner

TrendKite
Austin
1 day ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Associate Account Executive (Austin)

TrendKite
Austin
3 days ago
+20
Own an end-to-end inside sales cycle from prospecting to close. Confidently outbound cold-call into target companies, identifying key decision makers and influencers. Set and execute strong product demos weekly. Manage personal pipeline and effectively articulate progress to key sales goals: know your business. Represent TrendKite's culture and values in all client conversations. Hit and exceed quarterly sales quotas.

Sales Development Representative

RoverPass
Austin
3 days ago
Type - Full-time  Experience - Entry Level  Salary - $35K Base + uncapped commissions - 45K on target earnings Department - Sales What is RoverPass? RoverPass is a startup focusing on the campground and RV park industry.  We provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. We are a startup and require a hands-on and hungry approach.  If you want to learn as much as you

Director of Strategic Planning

Tecovas
Austin
3 days ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Executive Assistant

Tecovas
Austin
3 days ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Office & Employee Experience Coordinator

TrendKite
Austin
4 days ago
+20
Be the heart of TrendKite and the culture champion. Manage internal needs ensuring appropriate and timely execution of service requests such as facilities/maintenance issues and office supplies (we're open to letting you develop the request process). Play a huge role in creating a fantastic, engaging, five star experience for your teammates, clients, and office guests. Oversee contracts and relationships with vendors who support day-to-day maintenance (e.g., Catering, Cleaning, etc.). Tackle space planning for all teams including coordination and execution of all internal office moves. Assist in new hire onboarding to ensure all administrative tasks are executed in a timely manner and new hire materials and tools are in place. Assist in planning and execution of external recruiting and company promotional events.

Customer Support Representative

TrendKite
Austin
4 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Associate Product Manager, Data Platform

TrendKite
Austin
4 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Account Manager, Enterprise

TrendKite
Austin
4 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
4 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

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