Austin Tech Jobs and Startup Jobs

5

Senior Software Engineer

Smarter Sorting
Austin
1 hour ago
+18
Smarter Sorting is looking for a Senior Software Engineer who has a deep understanding of Ruby and can take ownership of our client data portal and supplier data portal. Taking the lead on these portals will help ensure our customers have a seamless and positive interaction with the software side of our products. This person needs to understand the business value that these portals provide to our customers as well as understand the key place that they hold in the vision of Smarter Sorting. Success in this role will involve integrating the existing portals into a single application, figuring out how to scale the application with new customer acquisitions, and then growing the team as Smarter Sorting grows. They will hit important back-end development milestones for our software products and offer day-to-day support within our Data Engineering team.

Senior Customer Support Representative

Smarter Sorting
Austin
5 days ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Data Visualization Analyst (fractional)

Living Security
Austin
6 days ago
+22
We are looking for a driven-data analyst that takes pride in creating visually-pleasing and meaningful dashboards. You will have the opportunity to work with unique data sets and our data science subject matter expert (SME) to design industry-leading collection activities for the visualization of human risk metrics. The ideal candidate will be a self-starter and passionate about clean, efficient data visualization. This position could begin as a remote, fractional-to-hire position with the potential to become a full-time position.

Full Stack Developer

Living Security
Suburbs
6 days ago
+22
Living Security helps organizations protect their sensitive data by reducing their #1 cybersecurity risk, human error. WE BELIEVE in security for the sake of the person. Computers will always augment human judgment, not the other way around. WE CREATE intelligence-driven security learning content that trains users to identify and react to current and emerging threats. WE DELIVER a meaningful experience, grounded in behavioral science, that is

Sales Development Representative

Rubrik, Inc
Austin
1 week ago
Rubrik’s Sales Development Representatives (SDRs) form the core of our ambitious go to market strategy and revenue growth engine. Using their intellect to understand potential customers (prospects), SDRs drive value beyond expectations every day by helping clients gain insights into their business. The SDR position teaches All-Star talent what it takes to be successful in the highly lucrative world of enterprise technology. This is your

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