2019 Customer Support Rep Salary Austin | Built In Austin
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Rep
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Austin
Austin

Customer Support Rep salary in Austin

Average Base Salary in Austin

$39,189
$2,333
Additional Cash Compensation
$41,522
Total Compensation
Median: $39K
Min: $29K
Max: $55K

How Much Does a Customer Support Rep Make in Austin?

The average salary for a Customer Support Rep in Austin is $39,189. The average additional cash compensation for a Customer Support Rep in Austin is $2,333. The average total compensation for a Customer Support Rep in Austin is $41,522. Customer Support Rep salaries are based on responses gathered by Built In Austin from anonymous Customer Support Rep employees in Austin.

Austin by the numbers

2,134
Total number of Tech companies in Austin
67,715
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Austin is between $30k - $40k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 201-500 employees, earning $48,750 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $38,370 and the average Customer Support Rep salary for men is $47,500.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with <1 year of experience is $38,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,189
Min: $29K
Max: $55K
Operations Associate $51,863
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $54,288
Min: $38K
Max: $85K
Sales Operations Analyst $55,333
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,152
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,692
Min: $37K
Max: $130K
Operations Manager $90,323
Min: $55K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $129,455
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Customer Support Rep jobs in Austin
27

Customer Support Representative

Austin
5 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Customer Support Representative

Austin
5 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Bilingual Customer Support Representative (Spanish)

Austin
5 days ago
+20
Fluency in written and verbal Spanish is required. Acquire a thorough understanding of the Procore business model. Acquire a thorough understanding of the Procore system and tools needed to optimize its use and maximize its effectiveness. Respond to client needs. Communicate via phone, chat, and email; building relationships with clients and their users. Diligent, consistent attention to detail and management of administrative aspects of job. Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers. Proactively seek guidance and direction from manager and co-workers when appropriate. Maintain in depth and continuing understanding of company technology, products, and services. Support Company's corporate culture including adhering to established ethical standards. Keep abreast of industry standards, new technologies, and the latest in customer service techniques.

Customer Service Representative - VRBO

Austin
19 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things VRBO, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Customer Service Representative - HomeAway

Austin
19 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things HomeAway, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Customer Service Representative

Austin
3 days ago
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Accounting Support Specialist

Austin
1 week ago
+14
Manage Collections and ensure the payment of overdue invoices. Reach out to customers via phone and email in order to clarify and inquire about overdue invoices. Answer customer questions about calculating payment owed and the process of sending payment. Review closing statements for overdue invoices and update invoices as necessary. Other duties as assigned by management.

Director, Customer Support

Austin
6 days ago
+20
We’re looking for a Director of Customer Support to lead our front-line Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations.l You’ll help lead efforts around KPI refinement,

Community Support Representative

Austin
1 day ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Technical Support Representative

Austin
3 days ago
+28
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the HomeAway suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Technical Support Representative (Contract)

Austin
1 week ago
+13
As part of the Customer Success team, TSEs contribute to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering customer questions, support tasks include leading projects to drive efficiency, documenting knowledge so customers can self-solve questions, and develop tools that allow our client to be more satisfied with Optimizely.

Customer Service Representative - Expedia Group

Austin
19 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things HomeAway, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Recent Customer Support Rep salaries in Austin

$35,000
Yearly Salary
A CX agent reported a yearly salary of $35,000
1-3 Years of Experience
Female
500+ Employees
Austin
1-5 Reports
$34,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $34,000
5-7 Years of Experience
Female
500+ Employees
Austin
$38,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $38,000
< 1 Year of Experience
Female
51-200 Employees
Austin
$29,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $29,000
500+ Employees
Austin
$42,500
Yearly Salary
A Client Success Coordinator reported a yearly salary of $42,500
5-7 Years of Experience
Female
201-500 Employees
Austin
1-5 Reports
$37,720
Yearly Salary
A Customer Service Specialist reported a yearly salary of $37,720 with +$5,000 in additional cash compensation
1-3 Years of Experience
Female
500+ Employees
Austin
$55,000
Yearly Salary
A Lead reported a yearly salary of $55,000
3-5 Years of Experience
Male
201-500 Employees
Austin
1-5 Reports
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
3-5 Years of Experience
Male
11-50 Employees
Austin
$47,000
Yearly Salary
A Career Services Admin reported a yearly salary of $47,000
1-3 Years of Experience
Male
51-200 Employees
Austin
5-10 Reports
$48,000
Yearly Salary
A Support Engineer reported a yearly salary of $48,000
5-7 Years of Experience
Male
51-200 Employees
Austin
5-10 Reports
Salaries//Operations//Customer Support Rep
Live your purpose. Work your passion.