2019 Desktop Support Salary Austin (Updated Daily) | Built In Austin
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Business Development Manager
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Customer Support Manager
Customer Support Rep
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DevOps Engineer
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Director of Analytics
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Finance Director
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Inside Sales Manager
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Visual Designer
Austin
Austin

Desktop Support salary in Austin

Average Base Salary in Austin

$62,000
$3,167
Additional Cash Compensation
$65,167
Total Compensation
Median: $62K
Min: $40K
Max: $95K

How Much Does a Desktop Support Make in Austin?

The average salary for a Desktop Support in Austin is $62,000. The average additional cash compensation for a Desktop Support in Austin is $3,167. The average total compensation for a Desktop Support in Austin is $65,167. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.

Austin by the numbers

2,428
Total number of Tech companies in Austin
83,316
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Desktop Support jobs in Austin
48

Technical Support Engineer - Returnship

Austin
19 hours ago
+21
We are seeking a Technical Customer Support Engineer to join our team. You will work with our users on complicated technical support issues as well as the Technical Operations team that is responsible for running our global, distributed network. You will also build system security tools including writing web security firewall rules and build big data analytics tools. This is a position where you will learn the inner workings of Cloudflare's technology, while also getting to work directly with our customers. 

Technical Support Engineer

Austin
6 days ago
+13
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.

Liquibase Support Engineer

Austin
1 week ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Technical Support Representative

Austin
1 week ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Product Support Engineer

Austin
3 weeks ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Product Support Engineer for our Austin Four Points Office. In this exciting role, you will assist every area of the business with your expert level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, e-commerce platform for growing businesses.

Technical Support Engineer - Multilingual Preferred

Austin
19 hours ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Director of Product Marketing & Sales Support

Austin
4 days ago
+30
As Director of Product Marketing, you will lead a talented team of Product Marketing Managers that manage the core features of A Cloud Guru. Your team will define market requirements, craft our value proposition, and develop a strategy to successfully launch new products into the market.

Technical Support Associate (Weekend Night Shift)

Austin
1 week ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Desktop Support Specialist

Austin
17 hours ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

Desktop Support Technician

Austin
2 days ago
+36
The CrowdStrike Information Technology team is looking for Desktop Support Technician to join our team. The IT team is a key component of the CrowdStrike family and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, problem solve and enhance the IT team’s support, systems and operational responsibilities. This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet.

Support Engineer

Austin
2 weeks ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Data Support Engineer

Austin
2 days ago
+14
The home search starts online, but the real estate industry is often optimized for in-person, one-on-one service. That's a fantastic experience once you connect with the right professional, but finding the right fit isn't always a smooth process. Opcity built a nationwide real-time data and technology platform combining cutting edge deep learning, business analytics and human intuition with the latest web, mobile and digital telephony

Desktop Support Salary ranges

The most common Desktop Support salary in Austin is between $50k - $60k.

Average Desktop Support Salary by Company Size

People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,769 on average.

Desktop Support Salary by gender

The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $67,600.

Desktop Support Salary by Years of Experience

The average salary for a Desktop Support with 7+ years of experience is $86,500. The average salary for <1 year of experience is $47,500.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,617
Min: $29K
Max: $60K
Operations Associate $52,322
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Technical Support $58,196
Min: $38K
Max: $85K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $71,882
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,903
Min: $37K
Max: $130K
Operations Manager $88,769
Min: $55K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $134,615
Min: $85K
Max: $185K
Director of Customer Success $135,800
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Austin Companies with the Highest Operations Salaries

+13
Enterprise Web, Productivity
+63
Artificial Intelligence, Cloud
+48
Artificial Intelligence, Consumer Web
+27
Information Technology, On-Demand

Recent Desktop Support salaries in Austin

$79,000
Yearly Salary
A Sr. Systems Administrator reported a yearly salary of $79,000
7+ Years of Experience
Male
500+ Employees
Austin
$60,000
Yearly Salary
A IT Support Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Male
51-200 Employees
Austin
$52,000
Yearly Salary
A Desktop Support reported a yearly salary of $52,000
< 1 Year of Experience
Male
500+ Employees
Austin
$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
Salaries//Operations//Desktop Support