2019 Desktop Support Salary Austin | Built In Austin
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Visual Designer
Austin
Austin

Desktop Support salary in Austin

Average Base Salary in Austin

$61,615
$4,750
Additional Cash Compensation
$66,365
Total Compensation
Median: $62K
Min: $40K
Max: $95K

How Much Does a Desktop Support Make in Austin?

The average salary for a Desktop Support in Austin is $61,615. The average additional cash compensation for a Desktop Support in Austin is $4,750. The average total compensation for a Desktop Support in Austin is $66,365. Desktop Support salaries are based on responses gathered by Built In Austin from anonymous Desktop Support employees in Austin.

Austin by the numbers

2,134
Total number of Tech companies in Austin
67,715
Total number of tech users on Built In Austin
ALL INFO IS 100% ANONYMOUS & PRIVATE

Desktop Support Salary ranges

The most common Desktop Support salary in Austin is between $50k - $60k.

Average Desktop Support Salary by Company Size

People with the job title Desktop Support make the most at companies with 500+ employees, earning $64,636 on average.

Desktop Support Salary by gender

The average Desktop Support salary for women is $50,000 and the average Desktop Support salary for men is $69,286.

Desktop Support Salary by Years of Experience

The average salary for a Desktop Support with 7+ years of experience is $89,000. The average salary for <1 year of experience is $43,000.

Average Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,189
Min: $29K
Max: $55K
Operations Associate $51,863
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $54,288
Min: $38K
Max: $85K
Sales Operations Analyst $55,333
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,152
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,692
Min: $37K
Max: $130K
Operations Manager $90,323
Min: $55K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $129,455
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $210,000
Min: $110K
Max: $300K

Desktop Support jobs in Austin
37

Desktop Support Technician

Austin
1 week ago
+15
Amherst is hiring for a Desktop Support Technician to join our IT department to be the first point of contact for Amherst employees experiencing any technical support related issues including but not limited to; software applications, desktop hardware, IP telephony services and printing. You will work at our Main Street Renewal office and occasionally commute to our HQ office at Capital of Texas Highway.

Community Support Representative

Austin
1 day ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Technical Support Representative

Austin
3 days ago
+28
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the HomeAway suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Support Manager, Data Quality

Austin
5 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Customer Support Representative

Austin
5 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Customer Support Representative

Austin
5 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Data Support Engineer

Austin
5 days ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Director, Customer Support

Austin
6 days ago
+20
We’re looking for a Director of Customer Support to lead our front-line Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations.l You’ll help lead efforts around KPI refinement,

Technical Support Representative (Contract)

Austin
1 week ago
+13
As part of the Customer Success team, TSEs contribute to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering customer questions, support tasks include leading projects to drive efficiency, documenting knowledge so customers can self-solve questions, and develop tools that allow our client to be more satisfied with Optimizely.

Accounting Support Specialist

Austin
1 week ago
+14
Manage Collections and ensure the payment of overdue invoices. Reach out to customers via phone and email in order to clarify and inquire about overdue invoices. Answer customer questions about calculating payment owed and the process of sending payment. Review closing statements for overdue invoices and update invoices as necessary. Other duties as assigned by management.

Bilingual Customer Support Representative (Spanish)

Austin
5 days ago
+20
Fluency in written and verbal Spanish is required. Acquire a thorough understanding of the Procore business model. Acquire a thorough understanding of the Procore system and tools needed to optimize its use and maximize its effectiveness. Respond to client needs. Communicate via phone, chat, and email; building relationships with clients and their users. Diligent, consistent attention to detail and management of administrative aspects of job. Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers. Proactively seek guidance and direction from manager and co-workers when appropriate. Maintain in depth and continuing understanding of company technology, products, and services. Support Company's corporate culture including adhering to established ethical standards. Keep abreast of industry standards, new technologies, and the latest in customer service techniques.

Senior Customer Support Representative

Austin
19 hours ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Recent Desktop Support salaries in Austin

$65,000
Yearly Salary
A Systems Administrator reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Austin
$95,000
Yearly Salary
A Desktop Support reported a yearly salary of $95,000
7+ Years of Experience
Male
500+ Employees
Austin
$63,000
Yearly Salary
A Desktop Support reported a yearly salary of $63,000
5-7 Years of Experience
Male
500+ Employees
Austin
$50,000
Yearly Salary
A Desktop Support reported a yearly salary of $50,000
3-5 Years of Experience
Female
201-500 Employees
Austin
$80,000
Yearly Salary
A Desktop Support reported a yearly salary of $80,000 with +$3,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Austin
$92,000
Yearly Salary
A desktop support lead reported a yearly salary of $92,000
7+ Years of Experience
Male
500+ Employees
Austin
1-5 Reports
$47,000
Yearly Salary
A Desktop Support reported a yearly salary of $47,000
1-3 Years of Experience
Male
500+ Employees
Austin
$43,000
Yearly Salary
A Desktop Support reported a yearly salary of $43,000
< 1 Year of Experience
Male
500+ Employees
Austin
$55,000
Yearly Salary
A Desktop Support reported a yearly salary of $55,000
500+ Employees
Austin
$53,000
Yearly Salary
A Desktop Support reported a yearly salary of $53,000
500+ Employees
Austin
Salaries//Operations//Desktop Support
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